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November 2024 by Josie-Dee Seagren
Carol at Novella Bridal was fantastic to work with for my wedding dress alterations! Her practical, no-nonsense approach made the process efficient and stress-free.
- Kind & Efficient: Carol focused on the essential alterations, ensuring my rather simple dress fit perfectly without suggesting unnecessary adjustments. Her kind nature and efficiency kept the whole process straightforward and even enjoyable.
- Great Value: While I didn’t do much research because I took this high recommendation from a friend, I think her rates were reasonable, and she provided exactly what I needed without going over the top.
Overall, Carol’s expertise and practical approach made my minor dress alterations a breeze. Highly recommend Novella Bridal for anyone looking for quality work!
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October 2024 by Alis
Needed our wedding dresses steamed last minute and they were very accommodating, nice, and had our dresses ready for pick up in just a few hours :)
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September 2024 by Brianna Russell
Very affordable selection!
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March 2024 by Sin L.
I was glad that I found this place. I was 5 weeks away from the city hall day so I have a super tight timeline. I originally found the gown at another place that they really tried hard and pushed me to get it on the spot, which I didn't like the way they do business. So when I visited Novella and saw the same gown, I knew I am getting it here. With the tight timeline and I was also pregnant, they had Carol take a look of it right away the same day I triand see if ordering the gown and alteration will be doable with the timeline. I wasn't pressured to get the gown on the spot or asked to pay expedited shipping fee. I called them in the next few days to commit the order and got a quote for alteration, which I think it's a fair cost in the market. My body changed quite fast due to pregnancy and we had fitting multiple times just within the few weeks. Carol had to wait till close to the date to do the waist. At one point I couldn't zip the gown because my belly grew too much after a big lunch and Carol panicked a bit. We managed to get it work. She altered the last part two days before I picked up the gown to make sure the right fit. The gown turned out really nice, the waistline area was just so smooth that it rests just right over my belly smoothly. It didn't look like I was 6month present, not that it was intentionally to hide, just the transition was perfect.
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February 2024 by Cindy Grynkiewicz
review based on alteration services: Had a hard time finding a trusting and affordable place to get my wedding dress altered. Before I came in, I thought I just needed my dress to have pad inserts... Carol went hardcore! She noticed that I could barely breathe in my dress and loosened up the inseam's under layer *AMAZING*, added my bra pads perfectly, then realized she could flatten out and take in the inseams on the sides (i didn't think it was necessary, but after she fixed it I'm so glad I trusted her.. amazing amazing!). Carol literally saw me once a week for like 4-5 weeks because she checked in if any little detail was changed. I am so thankful for Carol and her expertise. She's sweet, silly, and has an amazing skill! THANK U CAROL!Side notes:- Carol is located upstairs!- Carol accepts apple pay which was a plus!- very clear and honest with pricing- parking is surprisingly easy, right in front!
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February 2024 by Cindy G.
review based on alteration services: Had a hard time finding a trusting and affordable place to get my wedding dress altered. Before I came in, I thought I just needed my dress to have pad inserts... Carol went hardcore! She noticed that I could barely breathe in my dress and loosened up the inseam's under layer *AMAZING*, added my bra pads perfectly, then realized she could flatten out and take in the inseams on the sides (i didn't think it was necessary, but after she fixed it I'm so glad I trusted her.. amazing amazing!). Carol literally saw me once a week for like 4-5 weeks because she checked in if any little detail was changed. I am so thankful for Carol and her expertise. She's sweet, silly, and has an amazing skill! THANK U CAROL~ Side notes: - Carol is located upstairs! - Carol accepts apple pay which was a plus! - very clear and honest with pricing - parking is surprisingly easy, right in front!
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January 2024 by Cinthya F.
I had a wonderful experience at this store. The customer service was great, Seneca supported me throughout the whole process. I told her my vision and she brought out the right options. Would really recommend!
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January 2024 by Alison M.
This is a great bridal shop! This was my first time going to try on wedding dresses and Seneca did such a great job showing me all the different dresses that would fit the descriptions I gave her. The whole experience was a lot of fun and she helped me feel confident in each gown by describing specifically how alterations would work to fit me better. I ultimately got my dress at a different place, but I highly recommend Novella for the experience and wide variety of gowns!
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January 2024 by Cinthya Flores
Loved my experience at Novella Bridal! My wedding is in 3 weeks and the dress I ordered wasn’t what I expected. I called around and Novella had one available same day appointment. I felt genuinely taken care of by Seneca, found an affordable dream dress at the last moment, and I’m just beyond grateful ?
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November 2023 by Katie B.
Amazing experience from start to finish. Seneca, the stylist I was assigned to, was incredible. Unlike other stylists I had worked with at other shops, I felt like she was really interested in helping me find what I wanted and helping me feel good in my dress, and not just sell me a dress. She was amazing! Carol was also incredible to work with. My alterations process was easy, seamless, and enjoyable. She did an absolutely beautiful job.
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October 2023 by Sarah W.
If I could give an extra star I would!! This was by far my best dress shopping experience. I worked with Paige and another girl (sadly can't remember her name). Both were AMAZING! Our appointment was the first of the day so we had the whole shop to ourselves (which was great cuz we were a bit rowdy lol). The girls were both so personable and kind. They gave great information and suggestions regarding their selection and alterations process. And they actually suggested the dress that ended up being the one! She was so sweet and said she would've been mad at herself all day if she didn't ask me to try it haha. Also was very pleased with how affordable the dresses were! My budget was $1,500 and I had a lot of dresses in that range I really like there! 10/10 experience, definitely recommend.
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October 2023 by Jennifer H.
Got my bridal alterations done here with Carol. We had a quick turnaround time that added some stress on my end (~1 month) but Carol was so kind and reassuring. She was able to schedule me in pretty quickly and gave me a realistic timeline for the needed alterations which were completed within the month deadline. What compels me to leave 5 stars is also more than her work itself. Carol was able to spot out areas on the dress that I couldn't see myself but once she pointed them out, I couldn't unsee! She really advocated for the best changes and I'm grateful for her advice because it made me look my best for my big day. In addition to all of the above, she made my bustle strong as heck. I was dancing all night and the thing never ripped and held tight the entire night. If you're reading this- thank you, Carol and Novella team!
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September 2023 by Colleen M.
I didn't buy my dress here, but got my dress altered here and Carol is the gem of all gems. I had a simple need (changing the straps and adding a bustle with a light hem). There's no upselling, just pure unbiased feedback about what would best flatter your body based on her expertise. This is one of the few places left that will redo lace and appliqué to match your dress, get PERFECT materials and color matches (as they'll order from the designer themselves) and if you have a crazy alteration or ask to make... if anyone could do it, it's Carol.
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August 2023 by Luana T.
Carol saved my dress. I initially came to her with my wedding dress for a quote and went to another non bridal alterations place for a better price. However, i had no support in my chest and there was gapping and spillage. I came back to carol and she fixed my dress at a reasonable price and also helped redo the bustle the other seamstress had done because she noted it would be too hard for my bridesmaids to bustle my dress with the buttons and loops the other seamstress had made. She is very professional and a Master of her craft!
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July 2023 by Kathleen E.
If you're looking for the place to say yes to your dress, look no further!! I was a very nervous dress shopper, especially since I wasn't sure that a traditional wedding dress was even going to be something I wanted. My mom and I made an appointment here as my "just in case" option. On my first day of wedding dress shopping, I ended up saying yes to the dress I wore this past Saturday! Milana was a huge help--she was thoughtful, patient with my vague/unsure answers, and asked great questions to make sure she understood what I wanted. She helped me try on options I found as well as recommended some to me based on my responses, and the "wild card" she grabbed for me was the one that I fell in love with!! Carol, the incredible seamstress, made the dress fit me like a glove, and I felt cared for and beautiful at every fitting. She is so knowledgeable and kind--I am so grateful for her expertise! So, long story long...please look here for your dream dress. These folks will help you find what you need, and you'll look gorgeous on your wedding day.
