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April 2024 by Laurie Marcolla
Owner was so rude and condescending had her dog in store running free and announced it doesn’t like children. Over priced and poor service.
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March 2024 by Sonia C.
I love shopping at the new location! It's cozy, friendly and welcoming. I always find something unique. The Swedish candy bag is my weakness. Get it gift wrapped, you won't be sorry
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March 2024 by Jane G.
honestly a really disappointing turn for this store. used to be much better and friendlier, now are very combative and rude to customers and surrounding businesses. very overpriced too, your money is better spent elsewhere.
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October 2023 by Tom Woolnough
Terrible customer service. Have been in to browse several times, and each time have felt unwelcome. Such a shame.
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October 2023 by kinsale drake
the nice girl in front is the greatest thing about this store; she was attentive, polite, and kind and even suggested some other gifts I was considering buying. I didn't like how the other woman in the store (the owner?) was speaking to her and suggest that they take serious suggestions from these reviews to treat their employees and customers better.
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June 2023 by Luisa L.
Terrible customer service here. Super snooty and absolutely rude. I wouldn't spend a penny here. To the woman working on 6/3/23 at 12PM, change your attitude, unacceptable!!!
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March 2023 by Lynn B.
I ordered on-line and received a confirmation about my order and it said more info will follow, after a week I followed up with Mudpie with an email and by phone. And was basically told they didn't have my order and my order number was bogus. I couldn't believe what I was hearing, multiple calls only to find the same.....then called credit card to cancel charge. Then I received an email from mudpie telling me they gave me the wrong carrier and the wrong order number and that it was delivered. Never did I ever get a follow up or what I call an apology for all the time I spent today emailing and calling.Not a good fit for doing business with.
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March 2023 by Judy S.
Worst customer service ever!!!Rude entitled snotty arrogant condescending entitled attitude . Never Again !!!!!
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March 2023 by G G.
If you're a white person, this is a great place to shoplift from because they're too busy following people of color around and harassing their kids. Read the countless negative reviews here and you'll see a common theme. Great products, horrible people. Go shop at Dottie Doolittle or Tantrum - fantastic selections, and nice people who want you to return.
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February 2023 by Jenna L.
I want to like this place. They have an adorable selection of clothing and great gift ideas. But the unfriendly vibe when I walk in, every single time, is not what this postpartum mama needs. Hard pass. Mudpie - take the curated brass stick out of your heinie and be nice to people who come in and want to support your business. It will be a better experience for everyone!
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February 2023 by Emilie Shotwell
I ordered some items and paid $15 shipping. They substituted 2 of my items without asking me. I had to request a refund, with barely an apology given. Then I had to follow up to actually receive the refund and they didn't even have the courtesy to refund any of the shipping. Now I paid $15 shipping for something that would have cost $3 to mail.
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November 2022 by Jennifer P.
NOT AN ASIAN FRIENDLY STORE We have been shopping at this store since our daughter was born 7 years ago. Our daughter has a stuffed animal obsession and they have a wide selection and last year they were able for secure for us a extra large oversized white tiger that was sold out everywhere. I know a lot if people have been bothered by the service they have gotten there but it was not until today where we had a uncomfortable encounter that left me feeling unsettled. my daughter was carrying a stuffed animal we had bought from another store a few weeks ago and as she was walking out the owner/ manager called out to her sharply asking if she had brought the stuffed animal in with her. I spoke with her nicely but it didn't occur to me until later she was actually accusing my 7yo or taking the stuffed animal from her store. my daughter felt uncomfortable with this interaction and led us to a conversation of how when people look different being AsIan , not wearing branded clothing sometimes you get treated differently. I don't usually leave reviews but I got the distinct impression she had a very specific idea of who we were as a family because calling out a little girl feels very abrasive but also assuming if my daughter had taken something she was assuming we as a family from the way we looked would not have had her return something she had taken. I'm a San Francisco native and growing up in this city where diversity isn't a issue I'm disappointed there are people like this mostly in retail setting geared towards children.
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November 2022 by Martha D.
Take your business elsewhere where it will he appreciated. I waited for this place to open at 11am. The lady at the counter was curt and dismissive.
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October 2022 by Howard W.
Sadly, the person who seems to be the owner or manager at this store is so rude and unhelpful. I will never shop here again. There are plenty of other gift and baby shops in the area that make the in store experience a pleasure.
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October 2022 by Michael Alperstein
This store has a wonderful selection of items. It's much bigger than it looks from the street. They have a variety of cute and practical things.
