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February 2024 by Fabiola Martinez
Hello metro pcs, today I was very well attended by Yackie, very good and excellent saleswoman. Thank you for the attention provided, congratulations Yackie for your great talent in sales
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January 2024 by Amanda Martinez
Everyone here is super nice, friendly and not to mention HELPFUL they gave me a great bundle deal on a new phone! I am satisfied with my new service at Metro by T-Mobile!
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January 2024 by Kay J.
Hello I came in yesterday with my cracked phone and was able to upgrade to something much better, and the representative gave me a discount on accessories as well and helped me set up my new phone. They are very helpful and knowledgeable at this location I highly recommend getting a phone here. Thanks Staff :)
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December 2023 by Jennifer Martinez
Jackie has very good customer service. He was very patient with me and is also very friendly.
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December 2023 by OSCAR CARRILLO
Celina it's a beautiful girl she help me allot every time I come to the store and she is so cute and I did buy a second phone I don't know way but I'm a happy costumer.16 mission metro dealer es my favorite.
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December 2023 by Cameron Moore
Great Service! Thanks to Celina and everyone for saving me money, solving my problems and hooking up the service!
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December 2023 by Eligio Lichauco
This store has the best service around mission area. Thanks Jacky
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December 2023 by Josh Love
Joaquin & Jacky were great and helped me to the max really appreciate you guys
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November 2023 by Christian Alfonso
Came in to help my friend to turn his phone back on, and the lady with the very deep voice was rushing us. Seemed like it was a chore helping us, especially when she discovered I didn’t speak Spanish. I asked her a couple of questions and she told me “ i’m speaking to him”, referring to my friend who speaks Spanish. My friend wasn’t even paying attention to her at that time because he was reading the sign in the front. I told her well I’m the one who’s going to be paying because I’m helping him, and I need to know the prices. We ended up leaving because her attitude really sucked. Why do they hire people with such bad attitudes? I would never recommend anyone to go there. And if you do, don’t let the lady with the very deep voice help you.
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September 2023 by Rick Esteves
Had what I needed, good price, very nice young lady with a butterfly tattoo was very pleasant &helpful.
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September 2023 by Jonny Handsome
Awesome guys ?
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July 2023 by Ashley Clark
I wish i could give zero stars. The workers (2 ladies in particular they know what they did) decided it was ok to ban me after i came in earlier that day asking a simple request . I needed to switch my phone unfortunately another customer walked in who was charging her phone behind the counter. She was harassing the worker and me verbally. The worker then was as kind as they could be. They handed over the womans phone from behind the counter as she was demanding to see it. Almost yelling at the employee. I said calmly to please leave me alone and wait her turn , that made this woman extremely angry. She began to assalt me verbally and directly. As she walked out she was threatening violence and then suddenly she back handed me on the back of my head. I started crying. And I was anxious to leave. The employee didn't offer to help me or call the police. This was an extremely violating experience.The employee did have plans to help me with my phone and did get it working for a moment . I went to go sit outside to get some air and smoke a cigarette after the worker tried to skip helping me and was trying to help the next 3 people in line behind me . I felt publicly humiliated and discriminated . I was almost wishing i was never born.So once i was able to relax a little i came back to be told by the next 2 employees that i was not allowed back . I took pictures and left immediately . Now looking for the photos i see the employees must've figured out how to delete my photos remotely ??i feel like i was teamed up on and banned for their own personal reasons. So unprofessional i am literally terrified to ever go back to this store. Unfortunately i wasnt able to get names .
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July 2023 by Pedro Hernández
Jacky's cuatomer service is the Best. Se is si friendly and polite. Se helped me a Lot moving My info feom My old phone Ro the new one.
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May 2023 by Paula K
I used to prefer the store on Bryant (corporate store) but then one day I walked by and they said that all corporate stores are closing and this was one of the stores we discussed that i could go to instead. I had been here but they never had the selection i wanted. Now that all corporate stores have closed metro by T-Mobile appears to be putting more effort into dealers like this. Selection has greatly improved! I got my most recent upgrade here and i had such a positive experience i brought my friend here instead of downtown. This store took the time to help my friend keep his number after he lost his phone which is very time consuming. They also upgraded me while allowing me to keep my number, which i have been doing for years.... I saw another review stated that it wasn't happening for them but you just need the info from your account or your old phone so they can send a text.I'll say I'm sticking with metro... I've been a dedicated customer for over a decade AT LEAST lol!!!
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May 2023 by Alex Rosales
I went to fix the phone at MetroPCS
