-
October 2023 by Eitan W.
Had an overall great experience buying a car here. Masoud and Clark were awesome - they were helpful and informative throughout the process, very responsive, and flexible and accommodating. The process of shopping for and buying a car with them was very smooth. Highly recommended dealership.
-
September 2023 by Jamal Hunt
These guys are the opposite of all the negative stereotypes about car dealers. After calling every place in the Bay Area, Mazda SF stood out for being responsive, up-front, and beating all other prices. That continued once I got there, where Clark took me on a creative test drive that truly put the CX-5 through its paces on the steep hills of SF and showed what its AWD can do. Back at the dealership, not once did I feel pressured as we went through the options and filled out the paperwork, simply informed. No surprises or last-minute "tricks"; was in and out in a few hours from beginning to end, feeling happy and energized instead of worn down. Next time I buy, I'll go straight to Clark at Mazda San Francisco. Many thanks to him and the team!
-
September 2023 by Saeid
Mazda SF are the best , I have called 5 different Mazda dealers for the last 2 weeks and finally today I leased my brand new 2024-CX90 from Mazda SF with a huge price difference .And thanks a lot to Brendon and masood for their great support to make this deal happen . Brandon was amazing to make this deal close. If you are looking for Mazda Don't waste your time and go straight to Brandon at Mazda SF.???
-
September 2023 by Ted Morton
Great, hassle-free service. Sales staff is knowledgable and genuinely friendly. Everyone on board is helpful and polite. This dealership is committed to helping customers find the right fit for them.
-
August 2023 by Luciano B.
Joe at Mazda was great! Loved the service and help. Was able to help me find the exact car I needed! Ask for him whenever you visit the shop!
-
August 2023 by Miss M.
They didn't have the car that I was looking for but they were by far better than many other dealerships that I've been to and I've been recommending them to my friends. We have some of the best right here in SF. No need to go too far.
-
August 2023 by Electra Cassells
I had a great experience at this dealership leasing a new car. I’m moving from CT and worked with Clark to get this deal done without ever seeing the car. I picked it up today ready to go all thanks to Clark and his team! Thank you
-
July 2023 by Carlie B.
This was by far the most positive experience I've had with a car dealership. The team is knowledgeable, respectful, direct, and transparent. I worked with Mike who is a great communicator, educated me on all my options, and prioritized my needs.I would recommend Mazda of SF/Royal Auto Group to anyone looking for a car & hope to do business with them in the future!
-
July 2023 by Alexander Hsieh
My wife and I just bought a new 2023 CX-5 from the team at Mazda San Francisco and are really happy with it. Special thanks to Clark for a smooth and easy transaction - he was friendly, knowledgeable, and refreshingly transparent throughout the entire process. Would definitely recommend anyone in the market for a new car to check these guys out
-
June 2023 by vanessa renderos
The worst customer service I have had during a purchase . Was the most horrible I had i have purchase 3 cars previously nothing like this to startJoseph / Joe the " sales guy" RUDE and RACIST since my credit wasn't the best he made comments in a mean way like oh well you don't have the best credit etc.Got to finance and they FORCE me to get GAP insurance and other GUARANTEE because that's the only way I can get the car with them a used car I DeCLINED but they still add it to it so my total went up more n more I regret the purchase but can't return it I have a 2022 grand cherokee L brand new didn't have that issue with the dealer at all. The worst time ever
-
June 2023 by Paul M
I recently bought my first car from here and had an outstanding experience. The team made test driving and purchasing a car incredibly easy. I want to specifically thank Clark, the Mazda brand specialist, for his exceptional service and knowledge. He went above and beyond to ensure I had a thorough understanding of the Mazda models I was interested in. Clark's professionalism, friendly demeanor, and genuine passion for Mazda made my experience truly memorable. Additionally, I would like to thank the person in finance who guided me through that portion of the process although I cannot remember his name at the time of writing. The entire team at Mazda San Francisco was friendly, professional, and dedicated to providing an exceptional customer experience. I highly recommend stopping by if you are in the market for a vehicle and definitely ask for Clark!
-
May 2023 by Oxana G.
It was the best experience ever!!! Alexandro was absolutely incredible. He is very professional and very knowledgeable. I didn't feel any pressure at all. I really appreciate the whole team at San Francisco Mazda dealership Bryan and Yakov!I never thought that it could be that easy and stress free to make a decision. It literally took me a few minutes to makeup my mind. I cannot say enough how happy I am!!!
-
April 2023 by Alexander Chase
My Fiancee and I were shopping for an SUV across a few brands, visited a few different dealers, and from what we gathered from our experiences is that Mazda San Francisco is a superior dealer. We cannot recommend this dealership or our salesperson Dmitrii enough.Dmitrii provided us with a wealth of knowledge from beginning to end; he informed us about Mazda, the other models, other brands, and the car buying process.Initially we decided against the models we saw, so we tried other dealers in the area. Each other experience we kept saying to each other "well that was odd" or "this person is awkward" or even "this seems like they are trying to oversell us". Finally we looked at SF Mazda again and fortunately they received a CX-5 that was exactly what we were looking for.Dmitrii was a well-informed salesperson that can speak confidently about the industry. He only operates with honesty and integrity, and this is ultimately what made the process so seamless for us. Thanks for the help!
-
March 2023 by Sydelle Harrison
Clark helped my buy a new Mazda and couldn't be happier with the service. He was extremely knowledgeable and did not pressure me into a specific car. He made the whole process very painless and relaxing.
-
March 2023 by Russell Lewis
I recently experienced a wonderful new car purchase at Mazda San Francisco. I didn't sure what I wanted when I went in, but I left a few days later with a car I adore. Regarding the various models and trims, Clark was highly informed and able to address all of my inquiries. Additionally, he provided a fantastic test drive route so I could see how the car behaved driving in the city, on the highway, up and down hills, etc. The rest of the group was excellent as well. I could tell that before making me a wonderful bargain, they wanted me to discover a car that I adored. I heartily endorse the entire staff at Mazda San Francisco.