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July 2024 by Mariana Prutton
We love our custom shades from Maxwell’s. The staff were great in helping us understand our options. Happy to support a local Sunset business too. Highly recommend!
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February 2024 by Lewis Buzbee
We had our blinds re-corded and cleaned, and they did an excellent job, for a very reasonable price. Friendly and fast service. Highly recommended.
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June 2023 by Tyrone B.
I got the string replaced on the some old blinds because the string was wearing out, they are a family owned business and very responsibly priced, they even helped carry them out to the car. I would recommend them if you need new blinds or want to repair older ones. I was told they can even come out to your home to pick up blinds for repair if need be, for an additional cost. Great service, and it got finished rather quickly, thanks!
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May 2023 by Bonnie K.
My experience with Maxwell Window Shades was outstanding! The owners and their adult children are third generation and fourth generation with this business and there is something about the quality and personal assistance you receive from a family owned shop going back 4 generations that cannot be duplicated any other way. I ordered new blinds for 5 windows. Originally, I was going to get malfunctioning ancient blinds repaired. They made a home visit and explained why it was more economical and attractive to get new mini blinds. They were right! They also measured my windows very accurately.The staff was patient and helpful with me in choosing a color. The blinds arrived quickly. The price was very reasonable. When I had to reschedule our appointment, the staff was so gracious. The day the blinds arrived from the manufacturer, it was time to install them and Andy Maxwell and his adult daughter, Rachel, were punctual and friendly. They even called me the hour before they arrived to confirm exactly when they were coming. The blinds themselves were gorgeous and very well made! The Maxwells installed them with care, yet quite quickly. Andy put little cord holders on the side of the windows so that I could wrap the cords and keep the cords away from my cat, a very nifty touch. I am a renter and needed to save the old blinds for the house owner and Rachel carried the old blinds for me to the storage area in the basement and arranged them quite neatly . My office and bedroom look are so enhanced by the attractive new blinds. Highest recommendation!
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April 2023 by Daniel K.
We contacted Maxwell Window Shades to replace the blinds on 5 windows in our condo with shades. The entire experience, from initial call to installation was top notch. The Maxwell team is very professional, efficient, and friendly! I really appreciated the in home consultation and wide selection of shades they offered. The new shades look and function great -- they have totally transformed our space. Thank you Maxwell team!
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March 2023 by Charles B.
There is nothing like an old-time professional company! We brought our blinds in for repairs and within 4 days our blinds were as good as new, and at a reasonable cost.I would strongly recommend this firm. Very friendly to deal with.
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March 2023 by Lynn K.
Fabulous customer service. Quick response and friendly owners. I always try to do business with family owned businesses and support local. I highly recommend calling Maxwell Window Shades first.
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December 2022 by Lenore N.
How nice to support a family owned local business. Our experience was far better than when we went with a national chain. Great personal attention. High quality. Personable installer. And it was less expensive than Shade Store. Highly recommended.
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November 2022 by Robert Schultz
Used Maxwell Shades for years for our Rental property. Always very professional and work is of high standards and the top of class.
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August 2022 by Ethan B.
I looked at all of the usual big brands for a sheer roller shade and wasn't able to find what I was looking for. To my surprise Maxwell shades had the exact material I had in mind and was able to make me one with a fast turnaround and for much less than the big brand solar shade alternatives. They were beyond helpful helping me look through all the different brands, go over options and delivered everything on time. I opted for a self install and provided measurements myself - which I accidentally messed up. I thought I'd have to order a new set of shades and wait another 2 weeks but these guys went above and beyond and were able to reduce the sizing of the roller to the correct dimension in just a few days free of charge. Couldn't be happier with how everything turned out and will be returning again when we figure out the rest of the house!
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August 2022 by Anna W.
I'm an Interior Designer and I called Maxwell Window Shades because I have a high profile client in San Francisco who is interested in Top-down Bottom-up Graber cellular shades. The person I have talked to, (Marie), was very polite, professional, and took time to answer all my questions, and set up an in person consultation. Will be definitely going with them. This is in huge contrast to National Blinds whom I called first and the woman there was rude and seemed to want to get off the phone asap. She kept interrupting my questions and finally told me to email my questions instead. If you want an EXCELLENT customer service go with Maxwell Window Shades!
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May 2022 by Mathew N.
I had two sets of older blinds that needed a new draw strings, etc.... basically a tube up. Took a week and done perfectly. I love this place and would go back or recommend instantly
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April 2022 by Alex Myers
Very good window shades, workers are very nice
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December 2021 by Brian S.
We wanted to install new motorized solar shades in our living room so we visited a couple local shade stores in SF. One of those stores was Maxwell shades was located in the outer sunset. I went to their shop and they showed us few of their shade options and fabrics. We setup an in home appointment and Andy came out to take measurements. Their quote was a fair price and we went for it. After a few months the shade finally came in and we schedule for installation. Andy and another man came right on time and installed both large shades in about an hour. After they left I realized that my kitchen pantry door hits the roller whenever we try to open it. I explained this to Andy and he came back to adjust the shade resolving the issue. Maxwell shades did a fantastic job with excellent customer service. Will use again and would recommend them!
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July 2021 by Justin L.
What a huge disappointment! Today is exactly two weeks since Andy came for measurements after waiting for nearly a month and a half before that for an appointment. We completely understand about living in a pandemic and things are different including delays. We were promised that we would get a quote for an entire home windows coverings project after our measurement appointment and a week later still nothing. We called into the store realized that the store never took down our email address to send it. We gave them the benefit of the doubt, so we called to give Marie our email address. Moments later, Andy called to ask questions which we have already discussed from his visit. It was like as if we never had the appointment with him and he said his notes weren't great. He then promised he'll get us the quote in a couple of days. A couple of days went by and we told ourselves, maybe they are busy but another week has passed with no quotes insight. We have it every chance, Andy and his family came came to us with high praises from a friend who had a completely different experience then we did. We wanted to do business with a family and local store and we wanted Andy to help us but they apparently don't want us. We couldn't help it but to think is it because we're Asian or is it because we're gay but whatever it is we are very sad that this could happen from a local family own store with great reviews. We read other one star reviews and now it made sense since we've experienced the same. Very sad and disappointed and hope Andy turns around and make it right for the next customer like us.
