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August 2024 by John Bernard
Would leave zero stars if they'd let me. State Farm is a scam. The only thing they're competent at is separating people from their money. Should you need them after a loss, good luck. I can't decide whether their behavior following a recent claim was incompetence, malpractice or outright fraud.
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July 2024 by Maxwell Yu
Highly recommend!
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July 2024 by Dana Hubley
Highly recommend Mary Spellman for your insurance needs!
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April 2024 by Francisco Esquivel
Spoke with Cheryl Rock to get a policy for a new car and she helped me tremendously. Explained things where it made sense and had quick turnaround time responses. Thank you Cheryl for helping me navigate this portion of my journey. You rock
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March 2024 by Niyah Quiroz
Extremely professional, proficient and efficient. Made us feel comfortable and welcomed! Would definitely recommend
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March 2024 by C W Zeng
I have been with Spellman State Farm agent for 10+ years. I have always been very happy with the services I received. I find Sunday to be very helpful and always pleasant. She is very responsive and knowledgeable. Despite 100+ increase in rate this years (2024) I will stay with State Farms.
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January 2024 by A C
This is for State Farm insurance you know my agents they’re great they work with me I wouldn’t have no other agents but once I got hit by a guy who ran a red light and ran into my car my feelings about State Farm have really changed as far as the adjuster and everybody in the claims department because as far as I know the money I’ve been paying is pretty good money for this insurance coverage way too good for the way I’ve been treated by state farms adjusters to this day my alarm still doesn’t work my hood latch is broken and the front and my car is making noises. I’m pretty sure that after an accident yeah my airbags are supposed to be checked especially if you got hit in the front end and and the airbag light is still illuminated my alignment should’ve been checked but that wasn’t the deal I guess the adjuster know How to tell if an alignment is accurate just by looking at it i’m starting to wonder if I get into another accident in the causes because my front end if I’m really liable for all this probably not because somebody didn’t get my check my phone and checked out and I find that very disrespectful and dangerous. It’s a good thing they’re in the insurance business
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January 2024 by Gabrielle Kozlowski
I've been a customer for ~10 years now and I'm always so pleasantly surprised with how EASY they always make everything. Everything is handled so quickly and every single person i've chatted with is extremely friendly and helpful. Cheryl specifically has helped me with a move and adding a new vehicle in the last year alone and both times I got off the phone feeling 100% supported and taken care of. Five out of five, highly recommend!
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January 2024 by Linda Barmaper
Our family has been a loyal client of St. Farm for over 40 years. I'm sure there are competitive rates out there, but the service that we have received in the past and currently cannot be replaced by a less expensive rate. Cheryl Rock has always made us feel like we were her only client. She is knowledgable, honest, trustworthy and has always given us great advice. We have our home and autos insured with St. Farm and will continue to be loyal to them. Thank you for taking such good care of our insurance needs. You are truly "Like a Good Neighbor".
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December 2023 by corrine murphy
After speaking with an agent named Sunday, I was definitely impressed by her help so I decided to go with her company I got a quote very fast and was happy with it, so we went with their company and fired my old company. Highly recommend them they’re very sweet and knowledgeable.
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December 2023 by D Gilson
They take care of ALL our insurance needs. Shout out to Cheryl!
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December 2023 by Loryn Kolbrenner
There is no one my family and I trust more with such an important job - specifically Cheryl Rock! We’ve been working together for many, many years and you’ll never find someone who is more willing to help and competent! So grateful!
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November 2023 by O.D. Welch
My family has had the pleasure of knowing Cheryl Rock from State Farm for over three decades, and our experience with her has been nothing short of exceptional.Over this extended period, Cheryl has consistently exemplified an unwavering commitment to excellence, consistently going above and beyond to ensure that our personal insurance needs are not only met but surpassed.Cheryl possesses a profound understanding of the evolving complexities of insurance policies, coupled with a rare level of empathy and professionalism. Her ability to address our concerns, provide clear explanations, and proactively offer solutions has transformed every interaction into a positive and reassuring experience.Beyond her professional competence, Cheryl has actively sought to build a lasting personal relationship with us. Her consistent courtesy, friendliness, and willingness to assist have not only met the highest standards of customer service but have also cultivated a foundation of trust and loyalty over the years.It is precisely Cheryl's remarkable dedication and personalized service that have kept us loyal to State Farm, following her to whatever agency she dedicates herself to support. We are grateful for the peace of mind she has provided and look forward to continuing our longstanding relationship.
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November 2023 by Kathleen Balch
As a loyal 30 year+ State Farm customer I couldn’t be more impressed by the level of service from this office! My accounts which include 4 cars and a single family home are managed and cared for by Cheryl Rock at Mary Spellman’s office and she’s top notch! I’ve never had an agent be so on top of my coverages and watching out for us in every way as things happen in life! ! Highly recommend!
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November 2023 by Lisa Brende
Cheryl Rock from State Farm has been my insurance agent for almost 20 years and is absolutely wonderful to work with. I will always recommend her to all my friends, family and clients as she’ll give exceptional customer service and attention to all. She’s simply the best!
