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March 2023 by Kristina Morales
I absolutely loved my experience at this MAC location! After Sephora canceled my full face appointment the day of, I called MAC to see if they could take me in the exact same day last minute and they did! Very helpful, insightful, and understanding. Paul did an outstanding full face on me while multitasking and helping out other customers considering it was a busy day. Paul went above and beyond in the makeup application itself and in explaining to me every step that was being taken on my face. THE BEST MAKEUP IVE EVER HAD DONE HANDS DOWN !!! Other employees were also extremely kind and threw me compliments left and right :) If you’re ever in San Francisco & need beauty assistance or service, I definitely suggest you pay this MAC location (level 4) a visit and buy some high quality makeup!
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March 2023 by Portia P.
A big s/o to Angelina @ Mac inside Macy's. My MUA needed to reschedule my appt & I couldn't. I called Mac & asked if someone was available to do my eyes & they told me to come on in!When I arrived, I spotted Angelina and asked if she could do my eyes. She graciously accepted the task and she is amazing. She gave me great tips on applying eyeshadow, and informed me of her thoughts on my look every step of the way.She ATE my look.. left no crumbs! Compliments ALL night!!
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March 2020 by Melba Cooper
I was so surprise that the lady who helped me knew my skin before I even said anything. She ask me what my price point was and recommended some items. I love that they are not pushy! and she even gave me samples. I would definitely come back when I am down in the San Francisco area.
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March 2020 by Erika Copeland
Great prices for great quality! Both ladies in store were extremely helpful when I was having difficulty narrowing down choices! Definitely be back!
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March 2020 by Tonya Ryan
Great beauty supply with a large selection of professional makeup brushes. They have bdelium and Artis brushes, which are my favorite brands. The staff is helpful and very nice.
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February 2020 by Leah Goodwin
Wow what great stuff they have here! And the employees are super friendly and helpful, I could spend all day here and ended up buying some fx pieces to try out and scare my friends!
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January 2020 by Megan M.
Hunnie at Mac Macy's Union Square did my makeup today and made me feel more beautiful then I have felt in a long time. Thank you, thank you, thank you. Much love' Pm
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August 2019 by Tina L.
Sebastian was nice but went way over on time, by about 45-50 minutes. I was late to the wedding I was in and got a parking ticket because of it. I was not impressed with my makeup. I was going for something bold and shimmery. I didn't feel like my requests were heard when I explained the look I was going for. I won't be going back to this store.
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August 2019 by Sayat O.
Sebastian is the best! Helped me out when I was feeling terrible and made me feel pretty again. Thank you so much, Sebastian!
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August 2019 by Claudia B.
Very grateful for Genevieve and all the staff. VERY kind, professional and so helpful with cosmetics support. LOVE Mac!!
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June 2019 by Shelby B.
The lady working at this store (still currently in here) is so incredibly rude! Black curly short hair with blue tips. Super rude to me about the register not working. I don't mind waiting but the way she has approached me is unacceptable! I almost wanted to say something to her but it's not worth it. I wish the manager or owner heard the way she has talked to me.
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June 2019 by michael cheng
Went to get my girlfriend a gift card early in the morning as MAC was opening 5/31/19. Sales associate was bombarded by early shoppers , handle the crowd fast single handle. Customer service , great was out of there faster than I arrived .
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May 2019 by Elli Rigolfi
super rude sales associates. called to see if I could get an appointment, was then left on hold for 5 minutes, called back and a different associate picked up, I asked again about the appointment she said there was no room and hung up.
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February 2019 by Fanni jhmk
I didn't expect that this store has this variety of products for cosmetics. They have some high quality and expensive stuff but also affordable and inexpensive practical ones as well. I loved stopping here because they gave out free samples, too. I especially love Dermatological body lotion. Absolutely my favorite. It leaves the skin feeling silky smooth and not greasy at all. Highly recommended.
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February 2019 by TIM W
My wife was done up nicely