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September 2024 by gia capadona
From making the online appoint to the preliminary diagnostic to receiving the invoice detailing exactly what was estimated, Earthling Automotive is without any hesitation the best car repair experience I've ever had! Exceptional Customer Service by Bobby who explained everything clearly including estimated time and cost. And did I mention the waiting lounge? coffee, tea, candy, wifi, spacious and clean. If I could give more than 5 stars I would. Strongly recommend!
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September 2024 by Grace Breckenridge
Incredibly helpful for my Prius pre-purchase multi-point inspection. Friendly staff, answered so many of my questions. Will definitely be back!
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September 2024 by Louis Jaffe
My original review was for Luscious Garage, which subsequently merged into Earthling Automotive. Based on one service visit, Earthling continues to be trustworthy and capable as was its predecessor. But the new location on Bayshore Blvd at the eastern foot of Potrero Hill is seriously inconvenient. To spend more than a short time in the indifferently appointed waiting room is only okay if you have absorbing things to do online or a great book to read *and* you brought your own snacks. Otherwise catch a ride home and back. To walk over to Potrero Hill--as I did--or elsewhere is outright scary.
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August 2024 by Nyrie Morrow
Great customer service, super helpful and informative. Will return in the future! Thank you Bobby!
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August 2024 by Carl Hoffman
go here out of habit, because everyone seems to agree that this is the place to go if you own a Prius, because i've had bad experiences with dealerships and especially since now they're located near where i live. their workers don't have the typical arrogant condescending mechanic attitude and don't exhibit machismo but i feel that everything is outrageously expensive and i have the impression that they are always looking for some unnecessary additional item to add to the bill. typically, they move things around in the car and change adjustments without returning them to the way the owner had them set. when i left there most recently i told the technician "it isn't your car; you're just getting paid to repair it". aside from this i would say that they're generally respectful and reasonably considerate.
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August 2024 by Miranda Mills
Very responsive and informative with pdfs, pictures, texting answers to questions, and helped create a fix for a part that was impossible to find
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August 2024 by Daniel Zurita
Knowledgeable staff who explain clearly services recommended without trying to oversell. Nice facility with very clean lobby with an inviting and comfortable setting.
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August 2024 by Francie Lehmer
I will definitely return to this shop if I need work in the future. They go above and beyond. They removed and installed a few small ones for me for free. Also, they are very nice and service oriented. Hard to find that these days.
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August 2024 by Wolfgang Daum
Fast and precise! I come again!
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August 2024 by Spike Pike
Great service! They’re always efficient, friendly, and very transparent. Good place to get a used car checked out before buying too, they found all kinds of things the dealership didn’t tell us
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August 2024 by ANGEL QUIROZ
I assure you that some places will say they can and in 25 words or less EARTHLING Truly can. “My actual mechanic recommended me to them ⭐️⭐️⭐️⭐️⭐️” Thank You Team!
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August 2024 by Brandon
Great trustworthy place. Will definitely be coming back if there’s anything wrong with my car
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August 2024 by Jeffrey Belding
This is the way auto maintenance and repair SHOULD be done. They are kind, efficient, and easy to deal with. Love them!
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August 2024 by christine l
Professional and polite service. Nice waiting area as well.
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August 2024 by V A
Awesome
