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October 2023 by Lia Beauchemin
Love & Luxe is an incredibly well-curated jewel box filled with true treasures which come in both human and object form. Betsy and her team are warm, engaging, and knowledgable. I only wish I lived closer so I could spend more time there! It's a do-not-miss if you're shopping on Valencia st.
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August 2023 by Gabriela Hernandez
WHAT A TEAM! If you are looking for unique but beautiful/tasteful jewelry, go to Love & Luxe now. The team at Love & Luxe did a wonderful job coordinating the redesign of my engagement ring and wedding band. They worked directly with the designer, Ruth Tomlinson and made the entire process super easy and enjoyable. They also have a extensive selection of beautiful/unique jewelry ready for purchase. I can't recommend this place enough!
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August 2023 by Lauren Suchman
I used to love this place and go there for special occasions, but after a really disappointing customer service experience I am going elsewhere. I bought a relatively expensive necklace as a present to myself for a big birthday - not at all what I would normally spend on jewelry. The necklace clearly had a faulty clasp and fell off twice in less than a month. The first time I thought it was a fluke, the second time it was gone for good. I called Love and Luxe to see if there was anything they could do, but after leaving 2 messages I only got a response on the third call. At that point the shop owner refused to talk to me and offered 20% off on a new necklace through some back and forth with a store associate (who I will say was lovely on the phone and obviously sympathized with my situation). I wasn't expecting a major discount, but small business owners usually care more about their customers, especially when dealing with expensive products. So, I expected better treatment over all. I would highly recommend either Nick Engel or Metier instead if you are looking to buy something nice and receive reliable customer service.
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July 2023 by 李玟易
Bay Area’s most deluxe boutique jewelry jewelry boutique. Betsy’s crew (Hi Jennifer and Kai!) are very attentive to customers. They have so many treasures and it’s all handmade - the finest of jewelry. I treasure what I have as heirlooms. Makers are also hosted throughout the year and we get the opportunity to meet the bigcreatives. You’ll shine your best here, trust.
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May 2023 by Qin L.
I recently purchased the Gold Peridot Gemstone Necklace, and I am thoroughly pleased with my purchase! This beautiful necklace is unlike any other in my jewelry collection. The dainty, yet vibrant peridot stone adds a lovely pop of color to any outfit I wear it with, and the gold-plated finish of the necklace gives it a timeless and elegant look.What I appreciate most about this necklace is its versatility. It can be worn dressed up or down, and the adjustable chain allows me to wear it at various lengths depending on my outfit. The necklace is lightweight and comfortable to wear throughout the day, which is important for me as someone who often forgets they are wearing jewelry.The quality of this necklace is unmatched. It is evident that the makers of the necklace pay attention to detail and take great care in crafting timeless pieces of jewelry. The packaging of the necklace was lovely and made for a great gift for myself or a loved one.
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June 2022 by J David Whitfield
Best selection and range for quality jewelry with terrific curation and considerate help and advice. They help with sizing, customization and, as much as anything, confidence. An excellent asset for the neighborhood and town.
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May 2022 by Maya C.
Betsy and her entire team are incredibly special people. Regardless if you buy anything, you want to be around them.
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February 2022 by Cathy Deng
such a wide selection of unique jewelry, and the people who work here really go above and beyond. my partner and i visited SO many small shops in the bay area in search of wedding rings, and this was the best shopping experience.i found two of my top three rings here, and surprisingly, both were pieces that the love & luxe team suggested after i initially looked past them. i felt like they were so attentive that they sensed my own tastes better than i can! so helpful for people who aren’t familiar with fine jewelry and don’t know what they want. i didn’t ultimately buy my ring here, but wanted to say thank you <3
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December 2021 by Natalie C.
I had a wonderful experience that exceeded expectations working with Betsy on a custom pendant. Loving my new piece of jewelry so much and wearing it every day! I can tell a lot of care and thought went into creating custom piece; great quality and the pricing was fair. I highly recommend Love and Luxe do not hesitate to check them out. Great service and pricing. Thank you very much Betsy!
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October 2021 by Sofia Cokis
Had the most amazing experience being taken through the shop. All the designs are beautiful and the service is incredible.
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September 2021 by Jacqueline Guerrerotery
My significant other and I had an astonishing encounter getting her wedding band and wedding ring here! We worked with Judy, who was really useful and very quiet all through the entire purchasing measure. As an adornments novice, I had many inquiries which she was glad to help reply. Judy likewise presented to clean my significant other's rings at whatever point we were in the shop. Request her in case you're hoping to purchase a decent ring!
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May 2021 by Arielle Shoshana
Top-tier jewelry shopping experience. The Love & Luxe team is welcoming, attentive, and knows their products through and through. I was visiting from out of state, and they shipped my order to my home address with zero issues. Can't wait to come back!
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March 2021 by Deanna U.
Local business featuring artist work and unique pieces. The women at Love and Luxe are genuinely interested in connecting you with a piece that feels right. My partner and I visited to browse, but ended up finding the most perfect engagement ring. Had such a good experience here, I cannot recommend highly enough. Will be back to "browse" for wedding bands!
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January 2021 by Max W.
The whole team at Love and Luxe was so so gracious and helpful to me when I was searching for a ring for my fiance. They worked with me to find the right size, material, and setting. Not only did they provide amazing customer service, but you could tell that they were genuinely engaged (pun intended) in what was the most important step in my life. Now, and forever, the quality, care, and compassion they provided will be tied to one of the greatest moments of my life. A huge thank you from the bottom of my heart! -Max
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January 2021 by Jaime G.
My partner and I came to this store in Fall 2019 on the recommendation of a friend. I was looking for unique wedding rings and had my grandmother's diamond that I could re-set. The store hosts the work of many incredible artists. I was able to find an artist who's style spoke to me, Ruth Tomlinson, and I got to meet her in person during a trunk show. She worked with the store as a team to create the perfect setting and then set the diamond in-store once the setting was shipped back from England. They always prioritized ensuring that my diamond wouldn't get lost in customs and that my style and preference was included in the artist's inspiration. We found a great wedding band for my partner that was custom made by Betsy Barron. We love our custom wedding rings and would highly recommend Love and Luxe for anyone who wants a personal experience in choosing wedding rings.
