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June 2024 by Rosa Basevich
They got the comb stuck in my hair multiple times.
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June 2024 by Elvira Basevich
The most unprofessional and crude service. I came in with my sister for an updo for my wedding day. TWO stylists BOTH managed to get hair combs stuck in our hair. They were totally indifferent and unwilling to do anything to actually style our hair. My "updo" was falling apart before I even left the salon and my sister's hair looked exactly the same. Avoid at all costs!! Total and complete greedy incompetence
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June 2024 by Gordon Yu
Rude and stupid. 1/ When you insult customers, try to hang up on them first, so they don't hear your insults. 2/ When I ask for service between 10 to 11, I mean between 10 and 11. Not after 11, as you thought it did.
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May 2024 by Skarlett U.
I was scared of going there because my hair is curly and I didn't know if they would have experience with it but it was perfectly fine. Service was nice, haircut was good, and I went from extra long hair to medium length which I loved it. She cut it the exact length that I wanted it.
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March 2024 by Justin Fu
Great haircut and prices
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February 2024 by Betty Jin
Great prices and excellent haircuts
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February 2024 by Thomas chang
This place felt like they only cared about turnovers. Literally did not take the time to ask me about length or the style. Just asked how long ago I was here and started cutting like my hair is grass. It doesn’t even look like how I normally cut my hair. Don’t go here
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January 2024 by Thomas C.
Terrible haircut. All they care about is turnovers and not about giving a nice cut. This is especially true for male
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January 2024 by Jensen F.
I am ok with this place but negative two stars for how short the cut she gave. I think I am still in shock of the outcome of my haircut. I like that they can see me when I didn't have a reservation. The place wasn't busy so that's my luck. Parking is plenty for how early it was. I explained to her what I wanted which is a long layer. Measured it for her for the hair to be longer than my shoulder like to my chest length. My hair is long pass my back so plenty of length to work on. Telling her where I think is appropriate in length. And notice I kept in emphasize on length. Thought we were on the same page. Nope! The moment she cut straight my back with no work in sectioning. I knew she fucked it up. My hair cut is way short above my shoulder. Not fan out layers and I look like I just got fresh off a boat. I am so unsure of what to say so I just paid and left. That good luck turns into a bad luck. Will not come back and I so want to like the place. Update: After two weeks and this haircut pisses me off more and more each day. Look at what layering mean to this stylist. This is literally a person with no experience or schooling cutting hair. I am so pissed off that I blew off my appointment for highlights with her thinking that I was going to give her a chance but then if I am still fuming about this. It's best to skip her appointment altogether. I am afraid what I might say to her instead and I have a shitty temper. After two weeks and I am not feeling better. That's a bad sign so best I cut ties now. Please do not go in if you don't already know the stylist. You too will get this fresh off the boat look.
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December 2023 by Sarah Paulsen
Felt extremely rushed, the stylist kept getting up to answer the phone/ make me wait while she took a few calls, and barely listened to me. Don’t go here if you aren’t a regular. You can get a very similar cut for half the price else where
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November 2023 by Pamela Chueh
LOVE it thank you Lotte!
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October 2023 by Alexandra Zhao
I booked a last minute coloring hair appointment with them, very nice staff and the work is excellent! Very professional and patient. Definitely will come back again!
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October 2023 by claudia z
My first haircut with Jennifer was amazing. Attention to detail, and explained what was possible with what I had in mind. Thank you!
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September 2023 by Eva W.
Well I am not too sure about the name of the stylist who cut my hair. I am hoping she was not Jennifer who was highly praised in a lot of reviews. Because she was not friendly or patient AT ALL. I visited on a Saturday afternoon like one week ago and she asked me to wait. When it was my turn, she started to talk to me in a way as if she was giving me orders (without saying things like "please" or "could you" etc.) - I don't think this is due to any reasons like language barrier because talking nicely doesn't require you to be a perfect English speaker. Anyways when she started to ask about my expectations for the haircut, I tried to describe in detail and with patience. However, she seemed to be super impatient about what I was saying and said "I have no time for this", which SHOCKED me. That's not how you treat your customers!!! During the process, I was even more surprised to find that the stylist could NOT TELL IF LEFT AND RIGHT WERE THE SAME LENGTH! I was pretty sure my left side hair was longer than the right but she just couldn't tell! And she just became more and more impatient... jeez And no surprise my resulting hair looked NOT GOOD. And it looked worse and worse after I got home. I am 28 and my hair now makes me look like a 45. One week passed and I am starting to consider redoing it. In conclusion, this place is not worth the money and I am never gonna come back. Like seriously how could you not invest some patience in your customers?!
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September 2023 by Em
Hairdresser was unnecessarily rude