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January 2024 by Louise Kostoff
Ruined a very expensive blouse horrible cleaning service ams expensive
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January 2024 by Louise K.
Ruined my blouse . The linen has been shrunk and discolored . And not pressed at all Destroyed this brand new blouse do not bring expensive clothing here
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January 2023 by Ava
Thank you… perfect for alterations.
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November 2021 by Leah E.
Locust Cleaners is open M-F from 8:30-5:00 and on Saturday from 9-4:00. If you try calling before their business hours you will not get through. I called ahead to see if a dress I brought in on a Wednesday morning could be ready by Friday afternoon. The answer was yes, and I also asked for a quote and was told a regular dress without stains would cost anywhere from $15-$25. I've never dry cleaned anything before (typically I don't buy any clothes that are dry clean only). So I'm not sure if this is a reasonable price or not. When I picked up my dress on Friday, there was a lady there to pick up her ID and credit cards (that were left in her dry cleaning) and she was super happy to recover them. I paid $22 and I was out the door in 5 minutes. Locust is right by my job and I would return again in the future.
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November 2021 by Jessica C.
I have been using Locust Cleaners/Buchanan cleaners for nearly a decade but after today I am finished using them. I totally get accidents happen so I politely called when I found a hole, pull and dangling thread on my newly dry cleaned sweater. I was told to bring it in. No apology was made and I was told they would repair. When I picked it up today you could still still the hole and pull in the sweater. When I mentioned my concern the owner came out gas lit me, berated me, and blamed me for the damage. He said I should be thankful their seamstress did such a great job trying to repair my mistake. I folded up my favorite sweater and left - saddened by how I was treated after so many years of loyalty and with my favorite sweater ruined. These guys are great until they aren't.
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October 2021 by Melissa G.
STAY AWAY! Especially if you have fur/faux fur items. THEY WILL BURN THEM TO A CRISP! That's what happened to my custom made faux fur coat. IT IS COMPLETELY RUINED! And did I get my money back? Nope! I literally cannot replace this once beautiful coat now ruined because they burnt the fur so that it's in tangles and feels like sandpaper. As I said, completely BURNT! These folks are sadly very unprofessional and really should not be in the dry cleaning business.
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August 2021 by Vanessa O.
Hubby's go-to dry cleaners, so we're here every week (because, yes, he even dry cleans his aloha shirts while working from home). Hubby is extra picky about dry cleaners, so that's how I know this place is good. Owner used to own Buchanan Cleaners. Same quality, larger entrance with more ample street parking.
