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January 2024 by Louise Kostoff
Ruined a very expensive blouse horrible cleaning service ams expensive
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January 2024 by Louise K.
Ruined my blouse . The linen has been shrunk and discolored . And not pressed at all Destroyed this brand new blouse do not bring expensive clothing here
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January 2023 by Ava
Thank you… perfect for alterations.
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November 2021 by Leah E.
Locust Cleaners is open M-F from 8:30-5:00 and on Saturday from 9-4:00. If you try calling before their business hours you will not get through. I called ahead to see if a dress I brought in on a Wednesday morning could be ready by Friday afternoon. The answer was yes, and I also asked for a quote and was told a regular dress without stains would cost anywhere from $15-$25. I've never dry cleaned anything before (typically I don't buy any clothes that are dry clean only). So I'm not sure if this is a reasonable price or not. When I picked up my dress on Friday, there was a lady there to pick up her ID and credit cards (that were left in her dry cleaning) and she was super happy to recover them. I paid $22 and I was out the door in 5 minutes. Locust is right by my job and I would return again in the future.
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November 2021 by Jessica C.
I have been using Locust Cleaners/Buchanan cleaners for nearly a decade but after today I am finished using them. I totally get accidents happen so I politely called when I found a hole, pull and dangling thread on my newly dry cleaned sweater. I was told to bring it in. No apology was made and I was told they would repair. When I picked it up today you could still still the hole and pull in the sweater. When I mentioned my concern the owner came out gas lit me, berated me, and blamed me for the damage. He said I should be thankful their seamstress did such a great job trying to repair my mistake. I folded up my favorite sweater and left - saddened by how I was treated after so many years of loyalty and with my favorite sweater ruined. These guys are great until they aren't.
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October 2021 by Melissa G.
STAY AWAY! Especially if you have fur/faux fur items. THEY WILL BURN THEM TO A CRISP! That's what happened to my custom made faux fur coat. IT IS COMPLETELY RUINED! And did I get my money back? Nope! I literally cannot replace this once beautiful coat now ruined because they burnt the fur so that it's in tangles and feels like sandpaper. As I said, completely BURNT! These folks are sadly very unprofessional and really should not be in the dry cleaning business.
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August 2021 by Vanessa O.
Hubby's go-to dry cleaners, so we're here every week (because, yes, he even dry cleans his aloha shirts while working from home). Hubby is extra picky about dry cleaners, so that's how I know this place is good. Owner used to own Buchanan Cleaners. Same quality, larger entrance with more ample street parking.
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July 2020 by Rachael Carroll
They are closed on Sundays
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July 2019 by Cynosure, neville
I always take my clothes there. It's the Presidios finest
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July 2016 by Jonathan Lien (JL)
I come here mainly for alterations.
The lady in the back is always friendly and efficient and works with you to confirm the exact length and look of the alteration.
The cost has risen more recently but the good quality of the work is maintained.
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July 2014 by Al Johnson
Excellent service, friendly staff, and I always come home with my shirts impeccably pressed, lightly starched and spotless.
