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May 2023 by Norm KU
From Yelp REVIEW5 star rating 5/22/2019I had trouble with my scanner/copier at work. I called Lasertorium and Norman arrived within the hour and fixed the problem. I thought I would have to buy a new copier. Highest recommendation possible. Thanks Norman.
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December 2022 by Lynn K.
I agree with Edith A. I have used Norman a couple of times and each time it was for something as simple as cleaning the rollers on my laserjet. It was an easy, simple fix that cost me $150...each time!!!! I researched online and saw how to clean it myself and was amazed. The service is good, the price is an absolute rip off. Do you research first and shop around.
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January 2021 by Edith A.
Never again this business to be used. The owner makes you think he changed parts on the printer and scanners, but when we asked to see the old parts, he got upset and changed our office more for questioning. He was caught on a lie. Make sure you always ask what parts they replaced and keep them.
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July 2020 by Mary L.
My trusted HP LaserJet printer had a paper jam in it and I couldn't get the paper out so I had to look for a repair person to fix it immediately since I needed it for work. I found Lasertorium on Yelp and it had great reviews so I called them. The company advertised that they do in-home repairs which was terrific since the printer is quite heavy and would have been a hassle for me to bring to a repair shop. I called at 1:00 pm on a Monday afternoon and by 3:00 pm, Norman, the service repairman arrived. He promptly removed the jammed paper and did a tune up on my printer as well. Since he was already working on one printer, I had him fix my broken HP Color LaserJet printer too. By 4:30 pm, both printers were in perfect working order. I HIGHLY recommend Lasertorium for any printer repair work. For in-home service, the price was very reasonable.
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November 2018 by Benjamin Wichman
Norman is the printer wizard of San Francisco. Norman has likely diverted an untold number of well-built printers from being sent to the landfill because they had one small problem occur. Fixed ours in about 20 minutes.
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September 2018 by Shelley Canter
Norm is a genius! He came to my home office and in a matter of minutes, he fixed my jammed laser printer, saving me a lot of money and time to replace it. He was totally professional and also very nice. I will never use anyone else. I cannot recommend him more highly.
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December 2017 by Cameron P.
Our old laser printer was having issues after we moved it cross country. I was able to drop it off at Lasertorium, have it assessed and learn that the fix was actually (embarrassingly) simple. I appreciated both the service and the honesty!
