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October 2024 by Akshay Nigam
One of the worst hookah bars out there. Really dirty, rude waiters and overall a terrible hookah experience. The hookah clearly was not cleaned and was so harsh that it made me really sick the next day. 0/5 if i could. AVOID at all costs.
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October 2024 by Mido Smadi
The best watermelon ? hookah, taste is amazing we love this place .
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September 2024 by MO Omar
Being from Cairo, it’s offensive that this place claims to be middle-eastern and even has the audacity to mention “Cairo nights” in their menu. They unfortunately do have an Egyptian theme decoration but everything else is not.
The music is absolutely out of place and horribly loud. The food is arguably edible! We ordered shawerma and falafel sandwiches and just like everything in this place it’s a lie. It’s not even shawerma, it’s badly cooked meet cubes wrapped in bad pita. The falafel was falafel though to be honest, or at least looked like falafel, but they probably forgot to cook it!
This is by far the worst food I have ever had (not just middle-eastern but any food)
The hookah is non tobacco so if you are looking for real hookah this is not the place.
All this was shared with the server and manager but they just couldn’t care less.
On the positive side the ketchup was good!
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September 2024 by Engy Kamal
Hookah is bad, food is horrible and the atmosphere is awkward (mediterreanean setup with irrelevant music). Not recommended
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September 2024 by Sebastian E Rene
I go inside this cafe and as I sit down at a table a server visits me twice within 1 minute after I say one moment and then a second waiter approaches me after so I begin to leave and as I’m leaving I notice two guys smoking hookah and say a flavor I like and then a waiter shoves me with a menu and I tell him you don’t touch me plus then he does this again. I go to talk to a manager and he literally pushes me out. So I tell this waiter before leaving meet me outside let’s go and I leave. This service is terrible and needs to hire respectful employees.
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August 2024 by Vaibhav Chakravarti
25 dollar unlimited hookah for a person. The flavour was average.
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August 2024 by Maher Alsubhi
Simply the best in San
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July 2024 by Tariq Qureshi
I came here on a trip from Boston. Service was amazing and I wasn’t aware it’s only tobacco less product in San Fran due to the law. The waiter was amazing. He brought out another hookah for me to try since I was new to tobacco less hookahs. It was great! I’ll be coming back any trip I come to the Bay Area!
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June 2024 by Ghelila Mascio
I visited the Laguna Cafe during the RSAC conference, and I was attended to by Jordan. The service received was impeccable, he was extremely attentive, checking in constantly to ensure everything was to my liking. He even gave me the opportunity to test try a few different flavors to ensure I had a positive experience. He was speedy in all the orders I requested and ensured to provide a positive lasting experience at this venue. I will be back!
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April 2024 by Amish Desai
Excellent service plus
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April 2024 by Ivette Gomez
Love this place
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March 2024 by Landon Britton
Jordan was the best customer service I’ve had in years, he makes you feel like family without trying!! Thanks Jordan!
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February 2024 by ابو عبدالرحمن
كل شي سيئ
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February 2024 by Marissa A
Jordan is one of the best servers I've ever had. He's friendly, funny, strikes the perfect balance between giving you your space and checking in on you, and he goes the extra mile to give you a great experience! Thanks, Jordan!
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January 2024 by Secure Payments
Loved Laguna! Friendly staff, delish tea & bonus points for the coconut hookah surprise! Top smoke sesh for sure.