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August 2024 by Meredyth M.
Best place in SF for a relaxing spa day. All the services are great and it is super clean and well maintained.
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August 2024 by Hurjane V.
Solid 4 stars for my experience here! I only came here for the women's communal spa day on Sunday. Parking: there is a parking lot right around the corner. Price is pretty reasonable, I think it was $3/hour after 3pm. Check in process was fairly easy. For some reason I thought inputting my information online meant I already paid, but I guess it was just a hold. I had to complete the payment in person. We were given a full tour of the place and where to grab slippers, the locker room, towels, and the process. You can either come in bathing suite or fully unclothed. You do have to shower first before you should go into the rooms or pools. The steps: 1. Dry sauna or steam room 2. Cold plunge 3. Hot tub 4. Repeat The only strange thing was that the large shower towels were all the way in the front - this should be swapped with the small ones inside. It was kind of confusing bc you need a bigger towel to dry off at the end? Inside the communal area they had plenty of spa water, ginger tea. They even had bath salt for scrubs. Overall, I had a really fun experience! I would totally come here again. PS: Your electronic devices have to be 100% off when you enter. They make sure you turn it off in front of them.
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July 2024 by Ingrid C.
This place is just a place for tourists - the interior design is good with private rooms dedicated to individual patrons - I can see the heart in decorating the place, and that's it. The massage was bad - I understand the masseurs didn't want to give them all so as to avoid injury or burnout, but it makes me angry to not getting a real massage and have my sore and pain relieved. The masseur's fingernails poked me couple times. I was so looking forward to trying this place out but just ended up getting bad massage. I also can't imagine they would use their oily hand to rub the massage oil onto my hair and face. I have been to various different spa houses in San Francisco, or California, or United States, and Thailand, and some other Asian countries - Kabuki is at best a ripped-off and overrated place in Japantown. Don't waste your money and time going there.
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July 2024 by Charlie W.
Spa is great... sauna, steam, hot and cold plunge. Not overly crowded. Never had massage or other service so can't comment on that.
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July 2024 by Mary M.
Stopped by for a Sunday night Shiatsu Massage with Communal Bath. This was a perfect spa day for me. I feel much more relaxed, with my stress melted away physically and mentally. The facilities are clean and staff are skilled and respectful. Communal bath area (women only day) was very calm and peaceful, quiet place to relax and unwind after a long week. Lots of space and not crowded or loud like other spas. Shower options were classic with nice hair and body products to use. The hot pool, steam room, and sauna were all comfortably hot without being overbearing. The cold pool really shocks you at first, but if you sit in there for a good minute it's very worth it in between heating up. There's also ample water and tea to rehydrate from all the sweating. I stayed for an hour to loosen up before my massage but will for sure stay longer next time around. I had the Shiatsu with Hiroko. Perfect amount of pressure in a quiet room with soft ambient music playing. She asked what spots I would like to focus on, and added good pressure and took time in those areas during the service. I could feel my tension releasing throughout the massage, and nearly fell asleep by the end of it. Super worth it!
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July 2024 by Nick A.
Tranquil Asian spa but for westerners. Been to Korean spas in Asia and they're quite loud with people chatting and don't enforce a code of silence like here, other then that there's nowhere more relaxing to spend a morning or afternoon to decompress. Nice amenities, clean. Would recommend .
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July 2024 by Courtney S.
Wow I have been to spas in Hungary, Turkish baths and hot springs and this was the most relaxing experience. Everything was sparkling clean and the atmosphere was so peaceful with quiet spa music. They thought of everything to make guests comfortable including an assortment of bath products and waters/ tea. Highly recommend
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June 2024 by Helen H.
Had a Shiatsu massage from Carlos - which was great! Strong pressure which helped with tension in my shoulders and back. Carlos was friendly and explained the massage. Would recommend him for a massage. The communal baths were relaxing and quiet. I went on a Friday which was women's day. The steam room, sauna and pools were all excellent. The hot pool could have been hotter but it was fine. I waited for a lounge chair as there aren't many so that was relaxing. I would only go on a women's day as it seemed everyone was comfortable whether wearing a swimsuit or not. It was a relaxing afternoon at Kabuki and I really enjoyed it. My only suggestion would be to have some free simple snacks - nuts, chocolates, fruit. I've used to having those at the spa and it makes for a even more luxurious retreat.
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May 2024 by Angel-Max G.
I decided to treat myself to my first-ever facial at Kabuki Springs & Spa. My experience was extraordinary due to Becca, who attended to me. Becca warmly welcomed me, made me feel comfortable, and gave me an overview of the scheduled service. She then proceeded with the Essential Facial, which was heavenly. I will definitely return later in the year. Meanwhile, I highly recommend an appointment with Becca.
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May 2024 by Jennifer D.
Went to Kabuki Spa today after receiving a gift certificate for my birthday over a year ago. :) It was a lovely way to treat myself. I drove in from Berkeley, so I turned it into a day trip to the city. I got a massage from Carlos who is AMAZING. I would highly recommend him to anyone--- he is just so good!!! I wish he lived closer to me in East Bay! Then I went to the spa area--- which as people have said has showers, a cold bath and a hot tub, plus a sauna and steam room. I mainly used the hot tub. I knew in advance the days that are women's days--- so I choose a Wednesday. There were a lot of nude women--- I wore a swimsuit bc I am shy that way--- but it was perfectly fine and everyone was very chill and respectful. It's a very relaxing, peaceful environment, and I definitely recommend it and would go back. I personally found the staff to be nice and helpful--- nothing over the top, but not rude as some have said. My only criticism is I have chemical sensitivity and I don't like those scented oil diffusers they have everywhere. Totally unnecessary and not great if you are sensitive to smells, as many people are.
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May 2024 by Andrew C.
Amazing! I loved it so much! I had a really good time and it was nice to get pampered and treated for once
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May 2024 by Dina U.
Awesome place to relax and rejuvenate after walking around touring the city. As soon as you walk in the door you can smell the good energy. The whole place smells really good and clean. The staff were very helpful.
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May 2024 by Rachel G.
PRO: baths are amazing. It's truly a little piece of heaven in SF. CON: I've had two services at different times and they were both terrible. The massage was done by a therapist who after I was laying on the table, told me the massage would be done with plastic gloves due to painful psoriasis on her hands--I felt badly about her condition, and extremely awkward because, I can tell you, a massage with gloves (think the kind a person working at the deli counter would wear) is not the experience you pay this kind of money for... it was terrible. Had to stop the service and Kabuki, rightfully, did not charge me. The second service was a facial where the woman spent most the entire service restocking her shelves, and at one point left me on the table for 10 minutes. The massage part of the service was rushed and thoughtful. She explained nothing about the service--it was completely disappointing and at that price point, felt like a complete rip-off. (Right after, I sat in the baths, and saw that she was also using the spa... I couldn't help but imagine she rushed to enjoy her own experience.) Anyway--shame on having such poor quality servicing in a place that could be absolutely incredible.
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April 2024 by Jacina L.
I had a great time and experience at Kabuki. I'll start with the CBD massage (highly recommend). I saw Patricia who was welcoming, caring, thoughtful, and did some light check ins during to make sure that I was comfortable. The amenities - steam room, sauna, hot pool, and cold plunge were amazing. Kabuki makes sure that you have everything you'll need. You can truly go there and relax, turn off your mind, meditate, and connect with yourself. I'll definitely be back!
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April 2024 by Tony H.
I always enjoy using the communal baths here during men's days. Nice and clean. It's a great place to chill out for a couple hours without the weird sexual energy you might expect from a bathhouse in SF. My only complaint is that the hot pool smelled like too much chlorine.
