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April 2024 by Luke Ranger
Always found what I needed. Friendly staff.
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April 2024 by Jeff Vessels
I purchased something on the recommendation of an employee. The box cutter would not open up.
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April 2024 by Fae LeDawson
Helpful, friendly staff. I just needed some bolts, so the extra security measures didn't bother me.
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April 2024 by Thanatad (Tyson) Ruengsuksilp
My go-to hardware store in the Duboce Triangle neighborhood. Helped me fixed many
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March 2024 by Christopher F.
It's a shame when your neighborhood store won't accept a return after the 30 day policy. I explained that I recently lost my job and couldn't move into the new room I planned on moving to and didn't need the items I purchased but the manager stood behind the policy. Having been a retail manager in the past I know that there are exceptions to the rules and building relationships with the neighborhood is important. I'm not saying don't shop here they have a great selection but if you need to return anything make sure you do it in a timely manner. I won't shop here though.
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March 2024 by Yves C.
Unfortunately, while the actual workers in the store are super kind and helpful, their "security" left me feeling incredibly uncomfortable. The first thing that happens when you get into the store is sealed double doors which doesn't feel great in the case of an emergency. Or in general. You must be buzzed in. I wonder in what case (or appearance) I would not be buzzed in? Second thing that happens is that security interrogates you about why you are there. I was just there to get a key cut but wanted to browse in case I needed household items, etc. No browsing possible here. Thus, fewer dollars spent here. I try to support this business over Cliff's at times due to some political ties that Cliff's has; also, that the store employs a lot of queer, nb, trans, lesbian folk. But, it left me feeling pretty shitty about the police state we live in.
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March 2024 by Monx Cullen
Grace was super helpful with paint and dry wall/spackle!
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February 2024 by Mark Moriarty
I’m so grateful this place is near me! Staff are knowledgeable and never try to sell me something I don’t need. I get keys copied, blights drill and bits, and some random things too - great selection!
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February 2024 by Topper 2011
Handy neighborhood hardware store.
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February 2024 by Patrick Ponseti
Woman working on 1/18 was mad that I asked to cut keys near closing. She said she would make 1 set of keys, three total, and not anymore. The three keys took literally a minute. After completing she tossed the keys back without saying a word. Ace Hardware is typically known for great customer service Lowe’s has the same customer service and better hours.
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January 2024 by Eric J.
Service always helpful. Selection is pretty good considering the small city sized space. Value is very good considering I can walk there easily. Pricey compared to Home Depot or Lowe's for some things but who has time to drive way out when you can easily walk in and be done.
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January 2024 by Andrew S
Surprisingly large ace hardware despite the appearance from the outside. Don’t miss the downstairs section with gardening, hardware and a ton more. They do key replication too!
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January 2024 by carlos sepas
Nice helpful employees, much safer now that it has bank style security doors.
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January 2024 by Stephanie D.
This store is awesome!! They always have what I need. Always helpful and just great service and nice people!! So glad to have an Ace store near me! Thank you Ace hardware.
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December 2023 by Dave Urness
I was told by sales person that I could return an item, but when I tried a week later, they said they don’t accept returns on tools. Bad customer service
