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September 2024 by mike corea
Awesone store all the employees are really nice. They always open up all the register line when the line get long they do a good job at keeping the line short for ther customers.
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September 2024 by Bryan Stewart
*Edit.. Thank you for reaching out I see a vast improvement. I truly appreciate shopping with you. Having the only grocery store in Visitation Valley is an asset to the neighborhood. I encourage everyone to shop here. Support your local businesses such as this Grocery Outlet. The owners of this store do care about customers and the neighborhood. I appreciate what you guys are doing.
The employees here need extra training or the management needs to hire people with grocery experience. An employee tried to tell me that bottled water was individually sold and not in the case. I told her this water is just regular flavored water like sparkling water but still water. I told her the current price at Safeway is around $3. I then told her I use to work in grocery for years and these bottled waters are never sold individually, especially not for $1.99 each. One case shouldn't cost $12 I told her this is not some special water from Whole Foods. She was like maybe.... I wasn't arguing but kept my cool. Splash Blast water isn't prestigious water for those looking for the finest of water.
The manager didn't know what he was doing either. The same manager where I went there before and he didn't know California CRV was 5cents and 10cents. How did he become a manager, your guess is as good as mine. He finally came back after first checking his hand-held and then checking the shelf. Verified I was actually correct.
No apologies from him and no apologies from her the one that made the mistake. She didn't say thank you or have a good evening. Just a little head nod.
I've been shopping at this store since 2015 faithfully. Nearly every other day. I grew up in Visitation Valley when this store used to be a Mac Frugal's (Big Lots former name) and then later became a statue retailer and showroom. Visitation Valley had been a food desert for years till Grocery Outlet showed up. I'd really have to rethink my relationship with this store from now on.
People check the computer while you're at checkout and check your receipts before you step foot out of that store. To the owner I'm pleading with you to train some of your employees. I've worked retail, understanding bottled water comes in a case and the CA CRV redemption values isn't that difficult.
Management please retrain Liseth, or Liseth find another job the grocery industry just isn't for you. Thank you for reading.
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August 2024 by Pastor Dre
Very helpful and welcoming atmosphere. Couldn’t reach an item clerk came and helped out.
If you’re looking for a place to save money on your groceries, then you wanna stop by Grocery Outlet. Great place to shop. By the way, the owner is pretty cool.
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August 2024 by Kathy Tyner
Always finding something new at great prices
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August 2024 by 愛 & 信仰
Food shoping
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July 2024 by Kennison Asset's
Great deals , Staff very helpful.
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June 2024 by Rick Faulconer
Good discounts. Selection seems to have improved. Watch out for expiration dates. Today there were 9 non fat milk dated three days ago and today.
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June 2024 by Roy Monette
Love this place!
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June 2024 by Kate Edwards
Don’t know how many grocery stores I’ve written a review for, but this place is special… a true gift to the community!
The selection is great, but the employees are even better! Good prices and a good experience!
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June 2024 by kyle van duser
Hands down the best grocery store in California and arguably the planet. Really friendly staff and unbeatable prices.
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May 2024 by ROMMEL RIVERA
Great place to shop . Lots of selection to choose from . The produce looks very fresh.
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May 2024 by jocharas
I rarely write reviews but thought i should give people a heads up. This store used to have good prices but greedflation has taken hold I think. I recently went there and the Oat Milk (all brands good and bad) was $4.99 for a half gallon and $2.99 a quart. All the stuff in the juice and dairy was extra expensive since a few weeks ago. The oat milk was over twice the price of the other grocery outlet on Bayshore (I would go there). Most everything at this store seems inflated and you can get better deals elsewhere, Even Trader Joes is cheaper (Costco also) for many things and better quality in my opinion. This store (and the chain in general) used to have really good deals and now they are few and far between - so much for "Bargain Market." Since Grocery Outlet went public it has gone downhill - good riddance. Also, check the sale prices (the few they have) carefully as when you get to the register you may be paying higher - have caught this more times then I can count.
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May 2024 by BRENDA ARREOLA
Great staff.
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April 2024 by Sandy Madrid
Good shopping experience not big selection.
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April 2024 by ALO
GOOD PRODUCT PRICE GOOD ???
