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December 2023 by David Leeroy
I give Goodfellas a star for their wide variety of products and another one for their knowledge of their products.Had a rough first experience and some misunderstanding. But ownerwas active and responded to the issue same-day.
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November 2023 by bigjhayooh
Ordered this cap online and it got to me super quick in NY. Packaged nicely and they thru in this dope sticker. ?
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September 2023 by Emily Hoang
The folks at this place were sweet. I had an issue with my order and not only did them help me get what I wanted, but they went beyond expectations to make things right. They really know the industry. I am so impressed by their professionalism and can't wait to shop again!
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May 2023 by Luna Salaver
I come here for my Warriors, 49er and Giants gear. They also have SF and Haight Ashbury souviners for tourists, too. The staff is great. Love this store.
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March 2023 by Van Harwood
Been there many times and the employees are always super friendly and helpful. The glass selection is incredible and the prices are pretty good. I would highly recommend checking it out.
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March 2023 by Stuart Morse
Unbelievable selection of smoking accessories. People there are super cool and helpful.
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December 2022 by Marley Davis
Good people ! I ordered a Texas tube from them and they were very helpful with all my questions and they shipped my item right away!
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December 2022 by Bridget O'Connor
Barrett, loml, is the best helper ever. Brightened our day what an easy holiday shopping experience. Totally chill.
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November 2022 by Adam
Bought a bong with a stem that wasn’t long enough.Returned to store told them my problem-ABSOLUTELY NO HELP! Check ANYTHING you buy from these clowns-terrible customer service.Shopped here for years-never again!Please allow me to retort:The second “tube” DID NOT have the same stem- it was much shorter and a cheaper quality than my previous purchase-that was made over a year ago - not 2 weeks ago.Second; how does one check to see if a tube works-without USING it?I was also charged full price$10 for the replacements stem-no DISCOUNTThis was a gift and my girlfriend fried her lungs because this store has ZERO QUALITY CONTROL!Raising my voice was so others could see how you treat return customers.This place was better when it was a fabric store!They pray on tourist-do yourself a favor and keep walking to the next head shop.BUYERS BEWARE!
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October 2022 by Kunaal M.
Top notch customer service- super friendly and took the time to help me find the best piece possible. Thank you Barrett for the help! No reason for me to go anywhere else- will 100% be coming back.
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October 2022 by Bailey Baskovich
One of the coolest shops in San Francisco, a must stop when your in in the area.
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July 2022 by zachary levy
Let me start off by saying Goodfellas SF has Top Class customer service.There was an unfortunate mix up during shipping. My order went to one person, and I received that persons. I’ll spare the details but my order was probably worth 10x this other person’s order. Unfortunately, this person seized the opportunity that was bestowed upon them and kept my order.Goodfellas immediately offered to refund my money. I however, was looking forward to this order as it was the final piece to a set years in the making. Goodfellas worked directly with the artist on my behalf to not only remake the piece, but to remake it to my custom specifications free of charge.It’s sad that they had to take a loss on the original order, but this is by far the best service I’ve received from a head shop in my years of collecting. I’ll definitely be back in the future.Shop here with confidence. These are good people.
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July 2022 by Zach L.
Let me start off by saying Goodfellas SF has Top Class customer service. There was an unfortunate mix up during shipping. My order went to one person, and I received that persons. I'll spare the details but my order was probably worth 10x this other person's order. Unfortunately, this person seized the opportunity that was bestowed upon them and kept my order. Goodfellas immediately offered to refund my money. I however, was looking forward to this order as it was the final piece to a set years in the making. Goodfellas worked directly with the artist on my behalf to not only remake the piece, but to remake it to my custom specifications free of charge. It's sad that they had to take a loss on the original order, but this is by far the best service I've received from a head shop in my years of collecting. I'll definitely be back in the future. Shop here with confidence. These are good people.
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May 2022 by Cynthia Sweet
Great place for locals and visitors with a variety of items from Sports Jerseys to Haight-Ashbury magnets and everything in between! Ask for Chuck. He’s the BEST!
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March 2022 by Richard Snyder
Ordered a bong thru their website and paid thru PayPal....then I got a email stating I had to send them a picture ID to make sure it's me ordering....what?.... everything has been confirmed and verified with PayPal before I ordered...just another way to harass a customer!... ended up cancelling order ... purchased the same bong from another company and it was $15 cheaper after shipping and will be here in 4 days! ...thanks for nothing !.......... Reply... I'm 56yrs old and never had to send ID to make a purchase....if you want to talk about the law ,I can walk in your store take anything I want under $900 and the law can't do anything to me in California but your harassing me about an ID for a online purchase....?
