-
January 2024 by Phantom Of Yel P.
The man who answers the phone is not the friendliest. Sometimes they drop the ball on filling medication timely I've to call several times to follow up and make sure they delivered to a home bound senior. I wish they were more on top of things. Or,, friendlier.
-
October 2023 by Afik Cohen
DO NOT USE. Failed to fill an essential prescription, then when I called to find out why, they said they couldn't get it and didn't bother to notify me because "they get 500 prescriptions a day, we can't notify everyone, you should go to another pharmacy". I said "so what you're saying is I'm not important enough as a customer?" And they *hung up on me.* What the hell? This is people's healthcare. This place deserves to shut down. I'll follow his advice and go to another pharmacy.
-
June 2023 by Peggy Chung
It’s tough to give a small business a negative review but the attitudes at this pharmacy are problematic for customers looking to fill a script. There’s been a nationwide shortage of semaglutide for diabetes and weight loss treatments and my partner, who has been taking semaglutide for several months, faced this when his regular pharmacy (Costco) ran out of 2.4 mg two weeks ago. They suggested he try a smaller pharmacy, given potentially different suppliers. Daniels was gracious enough to provide an inventory update after calling 20 or so pharmacies that were all out of stock. With a history of cardiovascular disease and high lipid levels in his family, semaglutide has been the one treatment that has kept his health in check. While struggling to get his prescription transferred from another pharmacy, he went back to his online physician to ask for a new prescription so that we could provide it to Daniels and have them fill it prior to close. This service is no different than using Curology for dermatologic treatments or Nurx for birth control. While on the drive to Daniels, the pharmacist called to say she couldn’t fill it for some odd reason. When we arrived at the pharmacy she was incredibly rude and claimed that the prescription was not legitimate or that the physician was not legitimate and that she wouldn’t be able to fill it since the physician was out of state. (My sister is a pharmacist and I’ve never heard of this rule.) Then, when he presented with a Washington state license (with a SF address), the staff were the rudest I’ve ever seen and said all of this looks shady and they definitely could not fill the script. Maybe it’s the fact that they are in an unscrupulous part of town, but to not work with a patient to verify treatment and need and to insinuate that the patient has some sort of illicit intent is absolutely not acceptable. It’s one dose of semaglutide! It’s not any kind of opioid or scheduled drug that would be desired on a black market. Honestly, I feel bad for them for doing business in this part of town but we’ll be sharing this with all of our network and Reddit and making sure people know that this pharmacy is not where you want to get your medications. You never know who your patients are - please treat them with grace and understanding.
-
May 2023 by Julie R.
Excellent and friendly service. If you use Walgreens as your pharmacy, switch to Daniels. Far superior in every way!
-
May 2023 by Camila M.
Everyone I have spoken to on the phone at Daniel's pharmacy has been incredibly kind and patient. They fill my father's prescriptions and deliver bubble packs to him. I manage this from afar and I have called numerous times. Each time, I feel grateful for our pleasant interactions. Highly recommend this local pharmacy!
-
May 2023 by John S.
Daniel's Pharmacy is the best. Support your local pharmacies as they are a dying breed. Daniel's has been operating in the Bay Area for 60 years, and still remains family owned. They provide super customer service and great prices - often better than the big chains. I use Daniel's because they have UPS and USPS services there. They have a website so you can do your pharmacy stuff online. And they offer free blood pressure testing. I needed some documents faxed. Well, guess what - Daniel's does faxing too. Just ask!
-
April 2023 by Rocky D.
I always feel welcomed when I walk in here! It's like your very own community pharmacy. Everyone is always friendly and always helpful! I usually get helped by Merlin and Ed but everyone in there is very nice.
-
February 2023 by Joel Ibarra
A few months ago I went to reload my clipper card, they still had the sign in the window, and the people there were very rude and with a bad attitude they told me they don't do that, I told them you still have the sign in the window saying you do
-
December 2022 by Anna H.
Daniel's Pharmacy never fails in their expert top notch customer service. Rain or shine, long lines or not, you always leave so satisfied doing business here. From mundane as paying your P G & E bill, or buying stamps, its a pleasure that this establishment has thrived for so many decades.
-
November 2022 by Mizzy DeVille
I love this pharmacy for many reasons!!The first is that it’s family owned and operated (which is hard to find these days after major corporations took over)The staff is friendly and helpful.It’s located close to my home and they deliver!!!I have been a customer with them for many years because they always do what they can to ensure I get my medications.
-
October 2022 by Saharah Friztgerald
I was a new customer & they showed up unexpectedly with med delivery & then they DEMANDED I PAY a GAS FEE, Their website says FREE DELIVERY but they REFUSED TO honor the FREE DELIVERY as stated on website. They did NOT leave my meds & told me if I needed them I'd have to go to the store & pickup.
-
June 2022 by Donald C.
Daniel's Pharmacy is the Best! .. Forget the rest. Ed and the entire Staff are really dedicated to servicing the community. I was recommended to them by a neighbor 30 years ago, they never disappoint. Accurate meds , they contact the doctors so there are no gaps in dosage, they deliver, they provide education regarding the medication they dispense. In addition, they have a post office, UPS pickup, accessories and sundries.
-
April 2022 by Megan Stevenson
Great place! THEY WILL TAKE YOUR UPS PACKAGES ??This is a lifesaver for returning things you ordered online. And they sell stamps. (It's both a Pharmacy and Shipping Center)
-
April 2022 by JaySun&Sand “Sun & sand” NORCAL
Trying to use small business instead of chain. They say they compound medicines but rejected my script because their “vendors don’t carry it.” No other help in fact rude. So now I have to ask my doc to send a new Rx to another pharmacy. You may want to call & ask if they even carry what you need before using this place.
-
March 2022 by Anon U.
I went to this pharmacy to utilize their postal service and the person helping did not wear a face mask despite the pandemic that is currently happening. I did not comment on it and just wanted to mail my letters out quickly. I wanted to mail some letters out along with a small trinket so I wasn't sure how the weight would affect how many postage stamps I would need to use. The person weighted each letter and put 1 stamp on each. Several days later, I got my letters back in the mail that it should have been a small parcel rate and having only 1 stamp was not enough. To top it all off, the letters were all open and torn. They even tried to put it all back together again with tape. I am appalled! I went to them so I know the letters would be delivered and I would not have to worry about how many extra postage stamps I would need. Definitely don't come here to mail things out unless you want to waste your time and money!
