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October 2023 by Angel Martinez
It is my insurance so far I am satisfied
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July 2023 by M Moreno
The attention was lousy and the prices are exaggerated. It's a terrible thing. It seems they don't want to provide insurance for new drivers
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June 2023 by Oscar Garcia
(Translated by Google) The manager on duty is very efficient(Original)La encargada en turno es muy eficiente
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March 2023 by Oscar P.
Son unos. Descarados. Y. La cede central. No responden
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May 2022 by Daniel Leyva
Great insurance place they're quick on response for incidents
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April 2022 by Luis A Magana
(Translated by Google) It is not a good insurance company, it does not work, I do not recommend it, you just waste your money(Original)No es una aseguradora buena no sirve no lo recomiendo solo tiras tu dinero
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January 2022 by I R
(Translated by Google) I honestly don't understand why the type of service that the company is providing or the people who are in charge of serving the customer for about an hour and a half is quite disastrous and still no one has arrived to attend to me. Although the office is open and I need to make adjustments In my policy I have to continue waiting too long, it is better that the offices that are not going to attend do not open and I cannot give it a lower rating but if I could, you would not give it even one star, terrible service(Original)La verdad no entiendo porque es bastante nefasto el tipo de servicio que está dando la compañía o las personas que están encargadas de atender al cliente alrededor de hora y media y todavía no llegan nadie que me pueda atender Aunque está abierto la oficina y necesito hacer ajustes en mi póliza tengo que seguir esperando demasiado tiempo mejor que no abran las oficinas que no van atender y no le puedo dar una calificación más baja pero sin pudiera no le darías ni una estrella pesimo servicio
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December 2021 by Donna H.
One of FL clients hit me, they took fault for the accident (it was a cut and dry claim). Fast forward to getting my car inspected for a damage estimate: no one gave me a claim number and no one wrote down my email address or home address for an estimate to be sent. I had to follow up for a few steps, fine; however once I received the estimate it was my duty to find a repair shop that worked with FL. I was told "no" by 14 repair shops! I called FL for assistance, asking if they have a list of locations in my area that accepted their insurance and I was told "we're not allowed to tell you that". What?! So I tried a 15th shop and they actually accepted FL except I had to call back in 3 months when they might have openings to fix my car. I decided to call my insurance to take care of the claim since it was officially declared at fault by the FL driver. It's going to cost FL way more than the estimate they initially gave me doing it through my insurance. Awful company! Low cost = awful service. I can't imagine how crappy they are toward their own clients if they won't even do their job to get cars repaired caused by their drivers.
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August 2021 by Luis Pastelin
Very good ?
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June 2021 by Israel Rangel
(Translated by Google) I really don't understand why the type of service that the company is giving or the people who are in charge of assisting the client for about an hour and a half and still no one who can assist me is quite disastrous Even though the office is open and I need to make adjustments In my policy I have to keep waiting too long, it is better not to open the offices that are not going to attend and I cannot give it a lower rating but if I could, you would not give it one star, terrible service(Original)La verdad no entiendo porque es bastante nefasto el tipo de servicio que está dando la compañía o las personas que están encargadas de atender al cliente alrededor de hora y media y todavía no llegan nadie que me pueda atender Aunque está abierto la oficina y necesito hacer ajustes en mi póliza tengo que seguir esperando demasiado tiempo mejor que no abran las oficinas que no van atender y no le puedo dar una calificación más baja pero sin pudiera no le darías ni una estrella pesimo servicio
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April 2021 by Margarita Hernandez
Las personas que estan en la mission de san francisco no son nada agradables con el cliente tienen una actitud muy fea...por eso doy esta calificación por como me trataron
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August 2020 by Dexter Culclager
Friendly fast service
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June 2020 by D C
Friendly fast service
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March 2020 by Glendy Cuellar
(Translated by Google) Because it's very nice(Original)Porque esta muy bonito
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September 2019 by Peke luna
(Translated by Google) I have full cover with this company, a few days ago, a parked Sunday, they passed me scratching the car capable and nobody answers only the appellant leave my message I never got the call at dawn Monday I was able but they said they did not take care of that but very bad experience with this insurance company
