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January 2024 by Regina Durán
I came to make an order of a pair of shoes and they made a mistake on the order (color was wrong), they told me they couldn’t do anything about it until they receive the shoes, thing is that I only stayed in SF for a few days. They made a mistake and couldn’t help. Bad costumer service.
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December 2023 by JM Sausalito
I took two pairs of Nike and the patience and professionalism of Najee to Madrid.A million thanks.
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November 2023 by House of Hungus.
We received V.i.p treatment.Had a pre-screened secure empty store to take my clients.Jersey was more than accommodating.I will be bringing more V.i.p's frequently.
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November 2023 by WV Murgas
This morning I had a bad experience in this Footlocker Store. I wanted to buy a T-shirt and try it on, but the shop assistant told me that the fitting rooms are occupied today. He just said I can still strip naked and try it on in the store. What the hell....? Bad service on offer!
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November 2023 by Carter LaFond
Sneakerhead thanks great shoes every size some of the employees are very helpful they have shoes all sizes and they even ask if they don't have it that they will get shipped in so you can buy it very helpful love them how to recommend this place this place is just how do your shoes here nowhere else this is the place to get it very helpful
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October 2023 by Mike Davis
The only reason I came to the footlocker was for a pair of tennis shoes.I was at ROSS at fourth and market Street in San Francisco and there were 350 people waiting in line to pay. There were only four registers open. They have 25 registers there.I handed the shoes to the manager and told them to learn how to manage their store, open up more cash register lines when you have this many people in line.Went to footlocker, the people working there were great. They only have two registers, but they were both open.For my shoe needs, I will always go to footlocker, and I will never set foot in the Ross store at fourth and market streets in San Francisco ever again.
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October 2023 by Ethan Bodine
Great customer service!
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September 2023 by C E
Love it! Just got some shoes
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September 2023 by nolarbear
Amazing selection! Found Jordan 3's sitting and tons of other heat!
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September 2023 by CHARLES ESLER
Love it! Just got some shoes
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July 2023 by Michael Stemmeler
Just a brief visit to check on a pair of walking shoes. They didn't have the correct size. That was it.
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May 2023 by Lynette L.
I placed an order online for a pair of shoes to be delivered to the store. I received and email saying the order was ready for pickup. I send a friend to pick the order up. I added him at the time when I placed the order. So he gets there and it's this big problem. He was questioned why I couldn't pick up the order...I'm on the phone yelling mom of your MF business. I had to send him pics of the order number and the tracking number. I called the store to speak to the manager who acted very immature. Yelling at another employee without placing me on hold...nobody wants to hear that. Ok so 5 minutes pass and then my pick up person is calling me saying the manager wants to know what I ordered. Mind you I'm still on hold. This is so irritating. There are a bunch of children working here. They need to grow up!
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May 2023 by Diane Crenshaw
Needed new shoes for work! This place had everything. Got hokas, some leggings, and a sweatshirt
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May 2023 by Deliany Magana
Terrible service. If you could walk a little faster or at least act like your behind isn’t to heavy that would be nice. The only one working was the sweet black guy. Literally so sweet and helpful. The Asian and Latina were useless truly. Next time don’t have a stick face and do your job. Absolutely ruined my day. I work in the mall and I know how it is and that kind of service just made me never want to come again. Like ever.
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April 2023 by Gloria Shin
5 employees hanging around and yet... No customer service. No acknowledgment. No help.