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August 2024 by Ezekiel Y.
Gym is very clean, although a bit smaller than some of the other gyms like Soma. Environment isn't quite as serious as others, but still good for a quick lift.
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July 2024 by Francisco C.
Most unwelcoming gym I've ever stepped into. Staff is apathetic and unfriendly. Staff took no initiative to hearing I was new, didn't mention my options as a first time customer. Testing the waters and doing a trial with this branch was like pulling teeth. In contrast, the Gym has very nice equipment and it's all maintained! The staff that maintains and cleans the gym are very dedicated. The welcome team is completely different though.
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June 2024 by Kristine R.
Top notch gym facility that has it all. Thank you to Mikey for showing me around. He's the nicest and best personal trainer from any gyms I've been to. You have to check this place out for yourself. I promise you you won't be disappointed.
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June 2024 by Forrest G.
Yeah... while leaving the gym one day, that wannabe subpar trainer Castenada & another staff member had made some comments about me. I turnt around & asked em if they have a problem with me & if so, what's the problem??? They ain't got nothing to say, but kept giggling.... Facility is fine, but time to rid those useless arrogant staff otherwise risk losing ur members...
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April 2024 by CC Y.
It is probably one of the best gym facilities in the city, but the member here probably doubled since last year. Million ppl walking around at all times. No places to stretch anymore and wait forever for machines after work. Depending on how much time you have to waste after all day of working, new members think before signing up..... I understand the gym wants to make money, but is it worthy of sacrificing the quality of the gym and giving ur current members a horrible experience? Thought about opening another location? Thinking about looking elsewhere....
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March 2024 by Sandy W.
I've been meaning to leave another review for a while now- I honestly can't rave enough about Justin's Bodypump class!! I sincerely look forward to going 2x a week ( who says that about working out ha!)- it's a fantastic workout, and he's so encouraging and funny! I absolutely love the class and him- I've taken other Bodypump classes, and everyone is great- but he's the best!
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March 2024 by Daria Speranska
Disappointed with the gym's policy on free trials. Despite I came with a friend who has a valid membership, I was denied entry due to a lack of ID with a local address. Frustrating experience and not a welcoming introduction to their services. Unfriendly staff at the front desk. 0 out of 10.
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February 2024 by Claudia C.
I always give businesses an opportunity to rectify before I write reviews, and unfortunately this location really disappointed me. I walked in because they had a free drop-in sign posted outside, and I was planning to lift with my friend and pay for her drop-in since I thought mine would be free. They went through the entire spiel and made me sign a bunch of waivers and other paperwork before someone else came over and told me I couldn't drop in for free because I wasn't an SF resident. At this point, I already paid for my friend's drop-in. So not only could we not get a refund, I still had to pay for a $30 day pass. The equipment and facilities were fine. Bathrooms were fine--a lot of water on the floor but I liked that there were heated seats and bidets at this location. I also received an email from someone at Fitness SF after my visit, but received no response after I clarified the series of events that occurred during my visit. I can't in good conscience recommend this gym to anyone--if I'm experiencing this many issues just dropping in, I can't imagine what membership would be like, or if you had to cancel. EDIT: The sign actually wasn't clear at all and just said free first time in large letters next to an escalator. I also mentioned that I could possibly be relocating since I was in SF for work and it was walking distance from my workplace. This zero tolerance marketing tactic is incredibly poor and I'm disappointed that Troy is still defending that decision to turn me out even after I had already paid for my friend's day pass and they wouldn't refund me.
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February 2024 by Steve Anthony
Great space and equipment. I’ve been in personal training sessions with Jaylen and it’s been super transformative. Highly recommended!
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February 2024 by Alex Stroup
Great gym. Clean, spacious but busy enough to not feel alone while never being too crowded (at least at the times I usually go). Lots of equipment and always in good repair relation room very much enjoyed with massage chairs and tables.Have been working with trainer Carlos Palacios for more than a year and his is knowledgeable and enthusiastic. Very much appreciate the variable workouts he provides as opposed to a small set of exercises repeated over and over as I’ve experienced with trainers before.
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February 2024 by Michelle Haagen
Love Fitness SF Transbay! State of the art facility, and the staff (everyone from trainers to cleaning crew) are second to none. I’ve been training with Jaylen Reliford for close to three years now and can’t imagine training with anyone else. Membership dues are super reasonable. Definitely the most bang for your buck in the Bay Area.
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February 2024 by Sneha Basu
I have been working out at fitness sf for over a year now and been training with Emma S she is amazing! She makes me feel very comfortable with all exercises and is willing to explain all movements very clearly. She makes working out so much fun and has great energy , I would highly recommend her !
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February 2024 by Nancy Salcedo
I’ve been a member of SF Fitness for 4 years, and their gyms are always clean and have a great selection of workout equipment. The Transbay and Embarcadero locations are by far my favorites to go to and get a good workout. I’ve been training with Emma Salaam, who helped me lose 30 pounds last year. She is an amazing trainer who listened to any concerns I had and helped me with back pain. Emma helped me so much with my fitness goals by giving me dietary suggestions and coming up with workout plans I could do when not seeing her. Emma is truly an amazing trainer, and I love working with her.
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February 2024 by Tushar Sethi
Overall the best gym at this price point in downtown SF. Facility is clean and well maintained. Equipment and machines are in good shape as well. The training staff is very knowledgeable and not pushy. I have a back injury and worked with Rehan A. who has a background in rehab and physical therapy. Super knowledgable.
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February 2024 by Bhaani Singh
Great facility with very kind staff! I appreciate how clean everything is kept. The mornings and evenings are fairly busy, but people are nice and willing to share machines/weights!For anyone looking into personal training, Emma S is an amazing trainer!! She’s very knowledgeable and kind. I started working with her after recovering from an injury. She knew how carefully to navigate my physical weakness and help me gain strength in a safe and sustainable way. I’m truly enjoying working with her and I’ve learned so much over the last few months!
