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May 2023 by Eric M.
I would highly recommend using First Capital Group and fully expect to work with them again.We recently bought our first home in the East Bay, and Jay assisted us with the mortgage. Jay is a miracle worker. Every step of the process was straightforward, well-explained, and proceeded smoothly. We are very happy with our mortgage, with Jay saving us ~$2k off of closing costs and ~$600/month on our monthly payment relative to other quotes we received for the same mortgage type and length of term. The closing process was a breeze. Do yourself a favor and work with this team.
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September 2022 by Green Valley Medicinals
We have worked with Mathew Carson from this office a couple of times, first when we purchased our home, and later when he did a refinance for us. We had great experiences on both occasions and would not hesitate to use his services again, great rates too!! Highly recommend.
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August 2022 by Green V.
We were referred to Mathew Carson from a friend who had worked with him and spoke very highly of his services. He was always reachable by text/phone/email, evenings, weekends, you name it, he was always there to answer our questions. He laid out the expectations ahead of time so we knew exactly what to expect and made what seemed like a daunting task become rather mundane. We will without question use his services again. Thank you to you and your team!
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April 2022 by Tracy D.
Jay and Marisa are consummate professionals, and their expertise shows every step of the way. Highly recommend using them. Jay was very patient as I dealt with the long process to even get an offer accepted in this market. Marisa was my point person during my transaction, and I would absolutely recommend her to anyone. The deal ended up being fairly complex, with some added surprises thrown in by the non-local seller's agent and escrow company. Marisa was completely ahead of them, educated me on what to expect, got things ironed out when needed, and was the best all around combo of finance pro & therapist. She is super sharp and very organized, with excellent judgment and an ability to Get Stuff Done. I was very glad to get my transaction closed, but will miss our interactions! I would not hesitate to use FCG again and have also told family/friends about them. Thanks Marisa and Jay!
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August 2021 by Julie K.
Mathew was a pleasure to work with and made the experience of buying as a novice first timer much more seamless. He is super responsive, knowledgeable, and professional. Had a great experience!
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June 2021 by Sebastien T.
Well, when I said on my previous review, we will use Jay's service again 2 years later, guess what...it was really 2 1/2 years later. And again, he delivered a great refinancing option, consolidating at the lowest interest rate available, and allowing us to extract a needed HELOC for remodeling work. All of that while our home appraisal went through the roof. Timing was important but Jay's talent in extracting as much value as possible in that moment for us was critical. Hopefully now, we will talk again in...3 years? TBD :)
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May 2021 by Kate L.
Loan Lending was incredibly easy to work with. For every step of the way to our refinancing, they were responsive and their instructions were clear. Being able to do everything online alleviated any concerns of the pandemic. I had a low credit score of 501 with a couple of negative items, I got approved for a mortgage loan of $72k and the interest was fair enough! Kudos to the entire Loan Lending team, and a special mention for David who made it all happen. Contact ''LoanLending at Cash4U dot Com'' if you need any kind of loan.
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February 2021 by Daniel O.
Simon Cheng was our personal guide in a refi which was handled very professionally and with personal attention. Promises were kept and communication was excellent throughout the application-approval-and funding Highly recommended to our family and friends
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August 2020 by L R.
Without question the most efficient and customer friendly home refinance I can recall. Jay is not only an expert at what he does, but he is great to work with. He kept me informed at every step, answered questions promptly, and kept things moving to a very timely and successful close. Although underwriting requirements are out of his control, he did his absolute best to minimize what I needed to do. He got a rate for me better then I expected. Along he way the way he explained the process and all my options. Most importantly, I did not feel that I was part of an assembly line, but had an expert squarely in my corner representing me and concerned about my outcome. Cannot recommend him highly enough.
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June 2020 by Jodi B.
I've worked with Jay Sofnas twice now on refinancing in the past year. He is professional, patient and makes the process very easy. When I initially thought about refinancing, I spoke with a few different mortgage brokers. I found many were extremely pushy and were not looking out for my best interests. Jay was referred to me by a friend I trust years ago and I am glad that I was able to finally work with him. You are in good hands with Jay!
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March 2020 by David S.
Highly recommend! We recently bought a home in the East Bay and we were referred to Jay from a friend. He was so great to work with! He clearly and thoroughly explained our options and things to consider. His communication was efficient and clear. Ultimately, we got a great deal on a mortgage, and the process was very smooth. We would definitely work with him again! Thanks Jay!
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June 2019 by Romina M.
I found Jay Sofnas through Yelp and the excellent reviews were spot-on. Jay is such a professional and takes the time to explain and clarify any questions or concerns you may have. He promptly responds to email inquiries even if it's after hours. I got a great rate on my refi and the service was excellent. I will definitely go back to Jay for any future mortgage needs. Thank you Jay and First Capital Group!
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April 2019 by andrew n.
We've been working with Jay Sofnas for over 3 years from our initial home purchase and refinancing a couple times through the years. Jay has always been a great pleasure to work with! He's extremely thorough and always available for any questions we have. He's made everything seamless from our end and is always looking out for my family's best interest. I can't recommend him and his team enough! I would highly recommend you reaching out to him and his team for any mortgage or refinancing needs and will definitely refer my friends and family to him and his team. Thanks again Jay and FCG!
