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May 2024 by Isabelle Tan
Derrick and Angela were super helpful and friendly!
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April 2023 by MaryClare J.
I needed some help with printing and Derrick was super helpful. This was back in early February 2023, but I have been wanting to do this since then, and the passing of time hasn't reduced my gratitude for his assistance that day.This is a "can do" place. Check it out!
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May 2022 by Eric Kerchberger
I was assisted by Jerome at store number 4443 on 120 Bush street, San francisco, California 94104. Jerome was amazing at helping me with getting a scientific poster printed on short notice. Even though the store's printer server went down, Jerome went above and beyond to help me get my poster printed at a nearby store. I couldn't be more thankful for his help!
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August 2021 by Gabriel de Oliveira
Terrible attendants, these 2 guys that are working during the pandemic are the worst employees Ive ever seem! good luck for those who choose this store!
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September 2020 by San Francisco Stories
Terrible attendants, these 2 guys that are working during the pandemic are the worst employees Ive ever seem! good luck for those who choose this store!
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February 2020 by Trevor B.
Fedex Employee told me at 5pm on a Monday to walk to another Fedex because hes too busy. I walked to a UPS instead - hire more staff if your current ones are too incompetent to process a package
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September 2019 by Simran T.
I went in to this FedEx to ship my passport off to a consulate (ridiculous, I know, I could have just walked it over there, but they wouldn't allow me to submit without a tracking number). The lady there was very sweet and helpful, charged me $13 for FedEx Ground shipping (including packaging), and told me multiple times it would arrive next day (in fact that's what it says on my receipt). I left the store, very chuffed at how easy this all was, and figured I'd get word back from the consulate in a few days to let me know everything was ready for pickup. Well, I just went online to track my package and it seems FedEx Ground ACTUALLY can take UP TO FIVE BUSINESS DAYS. NO ONE EVER TOLD ME THAT. Now my passport is stuck in FedEx limbo and I may not be able to travel. THANKS FOR NOTHING, HELPFUL LADY.
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June 2019 by David F.
Not sure if this matters but this place is great!!! I have been coming here for the past few years and always friendly, gets the job done and great service. No complaints!! Thanks for making me a happy jew!
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May 2019 by Sheena A.
Everyone at this location is always super helpful and pretty expeditious with my printing needs. I want to give a special shout out to Erwin for helping me with my wedding invitations!
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April 2019 by Richard Lee
This place is slow. I only had one person in front of me and still had to wait a while.
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December 2018 by Lynn Anderson
This is a great office! Very, very helpful staff who always go out of their way to get the job done. Highly recommend this office!!
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September 2018 by Ariel S.
Thank you, Erwin and Dale! Thank you for helping me get something printed so quickly. And it was a very reasonable price! You both really saved me today - thank you!!
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July 2018 by Berfin Paker
I paid $18 for two pasaport photographs. Is it the same price all place I really don't know. Staff is kind. Electronic's boxes for cargo are expensive. But they sent your package right time.
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July 2018 by Anitha I.
Awful experience. Came here to scan a photo when I was in a rush. They did nothing to help me. The scanner was faulty and kept scanning the photo with a bunch of dirty dots on it. They said there is nothing they can do and charged me anyway. People are paying you money to scan and print. Fix your goddamn scanners and printers. And get rid of the morons at the front desk. Not helpful at all.
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May 2018 by Joanne Y.
I've been here twice and both times, it took at least 5 mins before anyone acknowledged me when I obviously was waiting for some assistance. One time I was the only person here with two staff members and they both ignored me. I wanted to print one item and I ended up being here for over 30 minutes since I was invisible to them for like 15. Was customer service not part of their training?! They took so long to acknowledge me that I had time to start my yelp review while I was waiting. They were also absolutely no help when I was having difficulty. It baffled me how incompetent the employees were. Worst of all, the end product had terrible color quality. This would've been a 0 Star review if it was an option and the only reason why it has 2 stars is because I came back a few days later to reprint my item since it was so s*** the first time. The employee that helped me the second time was a lot nicer and my print turned out perfect. Wish I got his name.
