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October 2023 by Stacy Sultana
Owner Gary, is a cool local dude, who doesn’t rip me off. Honest and well known in this old neighborhood.Damn good job on my Ford Van, Engine Block.
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October 2023 by Rahaf Abuobeid
Great, talented and honest mechanic, thank you Garry. My car engine started humming and the sound got worse when I steered the wheel, and I knew it was minor or at least any talented mechanic can listen and figure out the issue and possibly bring it in for a repair. I went to 5 top shops between Hays valley area and sunset area, they all wanted to schedule diagnostic for $150. Garry was the only one who from the minute I parked at his garage, he said, steer your wheel, open the hood, let’s add oil and see, and boom problem solved complementary (at no cost), in 5 minutes. Definitely Garry will be my long lasting Mechanic from now on. And luckily, I live only a few blocks away. That is customer care at its finest. Thank you Garry!
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September 2023 by Patricia Lyons
Got me in quick so I wasn't without my car, good communication and fair prices.
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August 2023 by Michael Sowalsky (Mike)
$700 in the hole after multiple failed attempts at fixing a check engine light. Not happy.
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August 2023 by J K
Amazing and kind people Thank you so much for saving my little car
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July 2023 by Michelle Y.
Did a full front brake replacement (pads, sensors, etc) and was a very seamless experience. I made an appointment about two weeks ago, dropped it off on the day of the appointment, and picked it up at the end of the day. Quote they gave was $400 and I paid just around that, $425. Clear communication, easy process, would definitely come back and recommend.
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June 2023 by Jake Edmonds
Really nice to work with, seemed very straightforward, honest, and well-priced. Open with recommendations for services they did not perform, and were fast and thorough. Would definitely return next time.Service: Steering & suspension repair
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May 2023 by Aaron Gayden
They are fast and efficient and don’t overcharge. They saved me from a big expensive repair with a safe workaround.
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April 2023 by Kinsley Binard
Had great experiences here. I have been taking my car here for a few years now. When my mom drove accross the country last year with a visit planned in SF en route, a check engine light came on a couple hours out of sf. We were able to get her car in, get it back up and running safely for her return trip.Services: General repairs & maintenance
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March 2023 by Michael Holper
Gary is probably the best mechanic in the city, honest, reasonably priced, and good at explaining what's going on with your car. Would definitely recommend even if he's not the closest mechanic to where you live.
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March 2023 by Korynn G.
IF YOUR LOOKING FOR A SIGN HERE IT IS: I sadly hit a pot hole and jammed a large bolt into my tire leaving my first job on to my second shift. In a panic and stressed about time I stopped my Emerald's since it's down the street from my house. Assuming the worse I pulled up, hoped out of the car, and asked if there is any space for my car to be looked at. Immediately the problem was diagnosed and found a large bolt in my front wheel. The technician patched my wheel in 10 minutes and was sent on my way. I can not thank them enough, truly saved the day and saved my self from having a stage 5 mental break down. Do yourself a favor and deal with the local experts.
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February 2023 by Emma L.
I brought my car in for a scraping noise and turned out I needed new rear brakes. Gary was brisk, professional, and helpful. Tried to have my car back in one day, but had to order a caliper that wasn't in stock, so I had to take my car back for one more day. They installed the caliper and nicely didn't charge me labor. I'd go back! 5/5
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January 2023 by Ashley Melissa
This place has the best rates! Not only that but they are super quick and very professional. The owner is an honest, hardworking person and I am proud to give them my business. You can trust these guys!Services: Brakes
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January 2023 by Jeyem V.
GARY TOOK CARE OF MY NATHAN ( AUDI Q4 CONVERTIBLE). Just to change my battery and fixed my left back break light.My first time here, no qualms. Straight forward, made me feel comfortable.He gave me the assurance and I trusted him. That's very important in any transaction or any whom ever you are dealing with.
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December 2022 by Richard A.
I currently drive a 2013 Subaru Crosstrek XV. I take care of my vehicles, get them repaired when they need it, Keep them clean in the hopes that if I get the chance to upgrade I know what I'm trading in or re-selling is in top shape. That being said I do both regular maintenance and whenever I hear strange noises I ask a mechanic to investigate. A friend told me about, recommended Emerald, and it's in the neighborhood where I live. I brought it in because I was hearing a noise in the front end, but when Gary called me, he let me know he was impressed I could hear anything over the rear hubs. I knew the interior noise on this car was less than ideal, but I didn't think it was because of a mechanical problem. Gary suggested we deal with the issue he knew was a problem, rather than hunt for the other one. I needed the rear hubs replaced, Gary got it done quickly and at a fair price (I shopped around after he quoted me). After this work was done, I took the car home in the hopes that had resolved what I was hearing. As it turns out I could really hear the noise in the front end now, so I went back to Emerald. Gary took the car in first thing the following week, had one of the mechanics go over the vehicle end to end, called me up and said, nothing else seems to be out of order. He did mention the mechanic had tightened up some loose nuts, etc. and whatever that was completely resolved the noise. Gary gave the car back with a smile, no charge for the once over of the vehicle. I have found my neighborhood garage for the foreseeable future. Thanks Gary and Emerald!
