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June 2024 by Vee Kaye
Honest, efficient, affordable, and reliable. The best of the best!
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May 2024 by Nicole Kim
Pulled up at 8:45am to get my side mirror checked out from a hit and run incident yesterday. I saw some minor cracks and wasn’t sure if something could be broken mechanically so figured I should get some quotes at a couple spots. The owner of the shop took a look at my side mirror, asked if I still had the shell, and popped it right back on while telling me “it’s not worth buying a new part,” given that my car is new and the part was going to be $$$. He also double checked that my mirror controls were still functioning, and sent me on my way. Just to sanity check, I also got a quote from the Toyota dealership after for $1379. Grateful for the mechanic’s honest review and service to save me a ton!! I wasn’t able to put on the shell myself because I thought I might crack it more, but I was out in less than 5 minutes and he didn’t take any payment ? Thank you so much Emerald Auto! You made my day
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May 2024 by Amy Osborne
Gary and his team are the best! Honest, fair, and quick! I will never go anywhere else as long as they're around!
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May 2024 by Jon
Gary is a crook— I brought my vehicle a few months back because of an oil leak. I was told that he needed to charge me 2 hours of diagnostics to pinpoint the problem. Happily agreed to that to pay for the man’s time. However, after him throwing all these parts in my car I spent thousands of dollars and the car was still not fixed. The funny thing is that my car was still leaking after I drove out of his shop. I eventually drove back to my hometown with an oil leak still present 1 hour away from San Francisco. Brought it to another reputable shop that I always go to, he fixed it and I got my car back within 2 days. No more oil leak present. The problem was coming from my oil pan gasket which they misdiagnosed. These guys are problem part changers, they don’t do real diagnosis work! I would avoid at all costs.
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May 2024 by Jamie Doran
I cannot say enough good things about Gary and his team at Emerald Auto. I brought my car here after another shop over charged me and failed to figure out what was wrong with my engine. Gary was able to trouble shoot and figure out the problem. He repaired my car quickly and at a very reasonable price. They also did a great job on my brakes. If you are looking for an honest, reliable mechanic, this is the place to go. Thank you again, Gary!
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March 2024 by Kinsey Linton
Gary and his team are a group of honest and hardworking mechanics! Fair pricing and I’ve gotten quick turnarounds a number of times. Really grateful for everything they do.
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March 2024 by Scott Jablonski
Gary is terrific: honest, thorough, and fairly-priced. Highly recommended!
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March 2024 by Vaughn Anderson
15/10. Gary was able to squeeze me in for a quick tire plug even though they were very busy. Great customer service and they did a perfect job on my tire. Couldn’t be happier
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March 2024 by Andrew Dervan
Garry at Emerald Auto does great work, provides honest advice, and is very reasonable with prices!
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March 2024 by Alex W.
It's never a good idea to not return a potential customer's phone calls, especially when they're interested in your services, but they also know that they could easily go to another auto shop, which I did! A company not returning a person's calls is a sign that they don't want your business!
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January 2024 by Michael Logan
I’m not one to post reviews, but I have to for Emerald. This garage was recommended to me by a friend who is a SF Local. I went to Gary when I got my catalytic converter stolen. Twice. He’s straight forward, honest and doesn’t gouge you. He doesn’t try and sell you on other services or smooth talk you.
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October 2023 by Stacy Sultana
Owner Gary, is a cool local dude, who doesn’t rip me off. Honest and well known in this old neighborhood.Damn good job on my Ford Van, Engine Block.
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October 2023 by Rahaf Abuobeid
Great, talented and honest mechanic, thank you Garry. My car engine started humming and the sound got worse when I steered the wheel, and I knew it was minor or at least any talented mechanic can listen and figure out the issue and possibly bring it in for a repair. I went to 5 top shops between Hays valley area and sunset area, they all wanted to schedule diagnostic for $150. Garry was the only one who from the minute I parked at his garage, he said, steer your wheel, open the hood, let’s add oil and see, and boom problem solved complementary (at no cost), in 5 minutes. Definitely Garry will be my long lasting Mechanic from now on. And luckily, I live only a few blocks away. That is customer care at its finest. Thank you Garry!
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September 2023 by Patricia Lyons
Got me in quick so I wasn't without my car, good communication and fair prices.
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August 2023 by tuan le
Excellent
