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January 2024 by Elizabeth D.
Pharmacy answers their phone. Win! They're helpful when navigating insurance changes too.
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January 2024 by PD K
Great personal service at CVS pharmacy on 32nd Ave!
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December 2023 by Lynn F.
My review is based on looking inside because last night a car drove into store & stole the ATM & the store is closed. Well, actually wide open - the outside is being repaired, the inside is completely trashed, & wow, they ripped the ATM right off its base. Things aren't going to get better until there are consequences & deterrents for crime. The CVS in Lower Haight is closing in January, joining a long list of closed businesses. That said, the Doom Loop is not in effect, life is good here- mostly. I'm not leaving, & either are my friends & neighbors.
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October 2023 by Sydney Vande Guchte
Be aware the pharmacy closes for lunch; not stated in their hours. Multiple employees behind the counter on lunch.
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September 2023 by Stevie G
Five people standing around the pharmacy and they tell me they're closed for lunch. I asked if I can please just have a quick pick up because I was an excruciating pain and they tell me just have a seat for 20 minutes. Yes, someone with severe back pain would love nothing more than to sit in your hard plastic chair for twenty minutes.I don't know how such callous people end up in health care but that's ridiculous. Can't take 2 minutes to help someone who's suffering.The rest of the store is typical drugstore stuff only ridiculously overpriced. Everything is locked up. There's never enough staff to help you and they're blasting terrible music and insane volumes the whole time.God I wish I was next door to someplace else
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September 2023 by Anthony Lorbach
Only one staff member. Store disorganized. Highly encouraged to use self checkout.
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August 2023 by Bell Thorr
This CVS Management sucks!!! It's the big corporate people who always want to put fear in the workers that if things don't get done so and so will come down and fire people! They basically threaten you about your position promise chump change raises and do not want you to step down from positions. The staff here are cool they do what they can! It's the big boys store managers that want to not even allow you to call out sick and they don't care about it being an emergency the don't care if your kids are sick they talk trash behind your back and everyone knows everyone's business! This review has been long over due. They need to stop hiring store managers that are power trip people! They need to recalculate how they go about hiring the upper hands as they do not understand the lower class of employees if I should call it that!. This CVS store manager Alan in general sucks! He cannot tell people that they cannot step down from a position an employee no longer feels comfortable with! They all want to be lead but don't know how to be examples of a leader!
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June 2023 by Jasmine S.
The pharmacy has an attitude problem. I came up to the counter to pick up my prescription, obviously since I'm at the pick up window. The pharm tech looks at me & ask are you picking up? I said yeah, last name is... then she asked me if I downloaded the App. I said no... I got the prescription then she looks at me as if she's annoyed & told me if I download the app it would be faster. I said yeah I'm not going to download the App. Her whole face and demeanor changed. She carried that attitude until she finished checking me out. I'm glad she loves her job & wants to push the whole App thing, but honey... there are more customers who probably won't download the App. If you're going to get angry every time someone denies to do it. Then you shouldn't be working there because you're going to hear dissatisfaction all the time. Also, there was no one behind me! It was until I finished that someone showed up.
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June 2023 by Bob Regan
It’s a cvs. As cvs goes, this is a good one
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June 2023 by Alex P.
I would like to state that my sibling and I got accused of stealing from this cvs and was treated with disrespect. I was pulling out my own plastic water bottle out of my bag and a worker approached us and told us to go pay at the front. Confused and offended, I told her politely that we were not taking anything. She then says "sure" in a rude and disrespectful tone as if we DID steal something and walks away. We were left in shock about how terrible the service here is and how we got accused of something we did not do. My sibling and I did not touch a single item for the entirety of our time when we were in this store, yet we were accused. I understand that many teenagers and students attempt to shoplift but we are respectful people and are 4.0 students. We respect elders and would never attempt to shoplift. I am absolutely disgusted by this employee's actions. To the employee who is about 4' 11 wearing glasses, You are disgusting and it is inappropriate to accuse people of something they did not do. Just because we are students doesn't mean we shoplift.
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May 2023 by L Ledone
The staff is useless. Everything is locked up and they can't be bothered to help anyone. Had two works walk right by me after I rang for help to get something and had the security guard fumble over and stare like I was going to steal something and then walked off. What's the point of locking things up because you are scared of them getting stolen when you can't even bother to get them for people actually willing to buy them. It's lost revenue either way. This location is terrible and would honestly be better off closed down.
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May 2023 by My First
I love how they have discounts and extra cash for members.
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May 2023 by Curry
All the staff, especially Bridgett and May, at Pharmacy are very nice, professional and helpful! Best experience from a Pharmacy store.
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March 2023 by Alex Jams
The worse pharmacy ever. Called in for a transfer prescription spoke to Karen. Called back in three hour’s later to get the status the next pharmacist couldn’t find it in a system and she confirmed that they didn’t even called it in to transfer it so what a careless Karen working there. We depends our life on pharmacists and they should do their job right. After the next pharmacist putting me on hold while she called it in to transfer my prescription then she tells me that it won’t be ready tonight I have to pick it up tomorrow like really. I have a sick baby who’s fever is high due to vaccination but a careless Karen said we are too busy now come pick it up tomorrow while she didn’t say that when I called it in three hours ago.Asked to speak to a MGR and I was told that careless Karen is the pharmacist In charge tonight. ?
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January 2023 by sew h.
Pretty much the worst pharmacy I have ever been too. It has not gotten better in the 3 years I have been picking up my prescriptions. Im fed up and will be looking for another pharmacy
