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March 2024 by Patra K.
They always have what I'm looking for. Good customer service and I find they're product line are cheaper than Walgreens.
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February 2024 by Hero P.
I got my Paxlovid from this pharmacy and the pharm tech who helped me with my prescription was so helpful, very warm and kind. I am going out of my way to write this review because my experience was far better than at any other pharmacy.
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February 2024 by Ross Boylan
Aggressively ignorant in pharmacy. They screwed up a time sensitive medicine and refused to fix it.
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January 2024 by Steven Lee
I was amazed this CVS location was very clean, organized and professional. My first time getting my prescription at the pharmacy. The pharmacies were very pleasant and helpful as compared to Walgreen at 18st/Castro. 18th/Castro Pharmacy could not find my prescription even though I showed them that I received a text message from Walgreen that my prescription is ready to pick up. I am glad to switch to CVS.
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January 2024 by Tiffany P
I recently had the unfortunate experience of interacting with Paul the pharmacist at the CVS. I must say that it was one of the most disappointing encounters I have ever had with a healthcare professional. The pharmacist in question demonstrated a complete lack of empathy and professionalism. Furthermore, the overall attitude of the pharmacist was unprofessional. It is essential for healthcare professionals to maintain a level of decorum and respect, which was clearly lacking in this case.Furthermore, the overall attitude of the pharmacist was unprofessional. It is essential for healthcare professionals to maintain a level of decorum and respect, which was clearly lacking in this case.
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October 2023 by Sherry and Randy Lafferty
Pharmacist Paul was very helpful! Really appreciated that. Also checkout lady helped me through self checkout.
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September 2023 by Violet H.
I have been going to this cvs once a week for as long as I can remember. the workers are always super nice and willing to help and there is nothing to complain about. dont listen to the bad revieEd.
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September 2023 by Islam Karimov
If you came to pick up money from money gram, they would tell you that they don’t have enough cash and that they don’t do money orders. Don’t bother yourself to come here to pick up money. I even called them before coming and they could give you concrete answer.
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August 2023 by Sarah Sarmiento
i went to the highschool nearby and live a block away from this place. I have shopped here for years.Mary from the pharmacy is great at her job and makes me actually look forward to pick up my medicine.There’s more staff to highlight, i would if i knew everyone’s names.I do wish they had Wet n Wild makeup ?
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August 2023 by Andrew C (Filmneye)
This CVS' hours have been listed as closing at 10pm, when they have been closing at 9pm for quite a longtime now.I gave this CVS store 4 stars b/c compared to the other CVS stores I've shopped at, Geary Blvd & 19th Ave/Ortega, the Customer Svc here is far & away better than the virtually 'No Svc' & unfriendly workers I've encountered at the other stores, esp. horrible being the 19th Ave. store in the eveng hrs, when there may not even be a Store Clerk at the front registers or in the entire store to be seen (unless they're invisible or hiding somewhere frm the Customers).
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August 2023 by Anna Leon
I really appreciate the staff at this pharmacy. They are organized, efficient, and kind. I have been going here for years. They don’t have everything in stock. The CVS on Geary had more in stock. Recommend checking the app first. Be aware of the lunch time, I often forget.
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July 2023 by Varun P.
No wonder this place has such bad reviews. I was at self-checkout and my coupons weren't being applied. I ask the attendant for help. She basically came over and said the coupons have been applied. I asked for help understanding how much discount I am getting and she lost it. Started yelling at me asking to prove that the total was incorrect. I said the numbers look out of whack to me and she basically voided the transaction without asking me and told me to start over. I start over and ask her again why the savings don't show up as advertised. She lost it again and voided my second transaction too. I was being very polite throughout but she kept getting angrier. Very bad customer service
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July 2023 by Leena V.
Just read all the reviews after coming for years. Here is the deal: Paul the pharmacist really cares about customers. And they solved the understaffing issue. They may not have a lot of time to chat, but I've had many complex meds and they come through ever time. I use carepass to deliver: sometimes Shipt is a little finicky but it's not the fault of CVS. -1 star for the company just giving up and leaving the plywood front door. I've been short with some newer staff members and later realized they were right and just trying to help, with good advice (use the barcode to pick up.) Yup, I hate lines too. I typically swing by for some take home dinner or lunch or walk to Mollie Stones for a tiny bit of overpriced groceries to get more done in a trip.
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July 2023 by Noah Fernandez
i luv this cvs because its modern clean big and has carpet carpet floors which is rare for a store and really makes me feel at home
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July 2023 by l m
This is the worst pharmacy in the area......they are horrible at follow up on prescriptions sent electronically....DO NOT GO THERE....