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July 2024 by leon retzlaff
BEST CVS in San Francisco, and Staff is. GREAT
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June 2024 by Michele B
I have been a loyal CVS customer for years. I even purchase the yearly membership, as it actually saves me a ton of money over the course of year. However, I am officially over it
due to my experiences at this store. Unfortunately, there are very few stores left in SF and this one happens to be in my neighborhood. I have had multiple issues with the pharmacy, anything you need is never in stock at the store, and their customer service is horrible. What a sad state of affairs it has become.
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June 2024 by Michael Moran
The usual frustration and chaos of trying to buy prescription medicine in a heavily regulated industry which works very hard to be as opaque as possible to consumers. Constant miscommunication between physicians and the pharmacy, with no chance for you the consumer to participate and keep things on track.
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May 2024 by roy Lee
Excellent customer service given the state of affairs I was at the CVS twice last week and almost got knocked down by a shoplifter running ?♂️ out the store
Thanks to the cashier and guard I did not
Fall it would have been a disaster for me
70 yr old man THX. CVS Customer service
Staff
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March 2024 by Lottie Streeter
I've been on hold for 27 minutes during business hours, just to ask if they have the medication I've been prescribed.
Another nearby CVS said to call around since they don't have it.
Whatever happened to customer service? I have no idea.
The CVS app and the (800) number are useless in a situation like this. You just have to call (or drive) around.
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March 2024 by supertech99 mastertech
Except for the ingnornt employees, for starters I only wanted 1 one Doctor Pepper and they only had a 6 pack missing 1 one bottle of Doctor Pepper missing. I asked to purchase one bottle and they refused to allow me to purchase 1 one bottle and they wouldn't sell one bottle out of 5 and wanted me to pay for an entire 6 pack even though 1 one bottle was missing and refused to allow me to get 1 one bottle, unacceptable and I will never return to that CVS, Fu-k that store and the ingnornt employees.
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February 2024 by Lisa Willis
I come to this store all the time, spending a fortune on make up and over priced goods. What's worse is the fools who work there, upset because they have to unlock merchandise. Get mad at the shoplifters, not your customers you ignorant fools. From now on I'm walking down to Walgreens. Walgreens sucks, but at least they're not freaking out over shoplifters
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February 2024 by Elie Lahhoud
Expensive medications which is free at other pharmacies
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February 2024 by Messie Faboe
Horrible customer service. Especially the pharmacy which is the only unfortunate reason someone would have to go in.
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January 2024 by Karla D
It’s a busy store, but this is the only store where they actually have customer service clerks available to assist you, and I’ll continue visiting this location as long as they have customer service clerks available to help customers.
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January 2024 by Janet Witkosky
The Christmas card selection was great, as well as the service. And because I had a $4 coupon, I got 3 cards for $7.
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January 2024 by Dan Zahren
Easily the worst pharmacy in the United States. Avoid if possible
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November 2023 by Cathy H
I’ve visited this place several times since I moved to this area. Staffs are friendly and helpful. The store deserves 5 stars for the work they efforts for customers.
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October 2023 by Madi Beagle
This pharmacy consistently gives me the incorrect prescription, whether it be the wrong the drug or quantity. They are careless filling prescriptions. Unacceptable and dangerous.
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October 2023 by Kylie S
Like every CVS pharmacy ever, this one sucks. Long lines, rude employees, doesn’t have your medication ready when it’s supposed to be, charges your insurance incorrectly, and of course, does not answer the phone (if you’re lucky, they pick up and immediately hang up).
