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September 2024 by Aubrey Anderson
This building was built in 1933 and was home to a Dr Pepper bottling company. It now is home to a CVS, which is in a wonderful spot as many of those down on the Wharf are tourists who likely forgot to pack some essentials such as myself!
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August 2024 by Natinho Lima
Treated like a tourist here. Totally ignored. Still, a CVS brand
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July 2024 by Nico Born
Worst CVS i‘ve ever entered. Staff doesn‘t even greet you at the counter. Unmotivated employees that are not able to help you in any way.
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June 2024 by dao nguyen-howell
Customer service took time to help me to check out a few items at a time as I didn’t know how much I had left in my pay flex card..
The other brought me a basket as I was holding more than one items and they kept failing.
Good customer service!
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June 2024 by Sandra Burney
Philip was a gem. Very helpful and caring. Appreciate his time in assisting me while visiting San Francisco. Very clean store and nice location.
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December 2023 by Noe D. Rasheed
Horrid, to say the least. Amer was very belligerent, arrogant, and grossly unprofessional. He did not know how to redeem an extra bucks reward by using the email address. They also ignore complaints regarding the violations their company allows. They accuse recurring shoppers (specifically people of color) of theft. The staff have zero knowledge on how to uphold any form of professionalism whatsoever. Nor do they properly execute de-escalation methods to ensure the customer that they are appreciated. CVS as a cooperate business in its entirety, morbidly neglects to apply their own ethics and policies.The CVS employees also post positive reviews on the website to offset the plethora of negative feedback. The supervisors are just as apathetic as the untrained employees. They pass the buck instead of reassuring the customer that their concerns are valid and will be addressed in a prompt manner. They fail at follow-through when there is a matter of utmost urgency at hand. This CVS location also sells faulty reloadable cards. I've had more than one experience with buying a debit Visa that had missing numbers. I also bought a re-loadable payment card that CVS told me they couldn't reload, although the card specifically states that it can only be reloaded at a CVS location. They are a shining example on how NOT TO RUN A BUSINESS!
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December 2023 by Jesse Lee
Such sad little store, the inside feels old and sad. So many items were behind locks and keys.
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December 2023 by Susi Uudi
Didn’t have such good experience shopping at this cvs,a lot of things are locked, employees seems to take their time to come, Amer wasn’t helpful. No good store
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September 2023 by Frances Wolff
CVS, please be advised there is a woman who uses the space next to the ATM at this location as her self-described “office.” She is always there, and gives permission the use the machine. It’s just a little creepy having someone watch transactions being made.
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September 2023 by Panaya
Asian staff is very helpful.
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August 2023 by Rogelio García
Good and quick service.
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August 2023 by Tim R.
I've been here a couple of times since moving to the neighborhood. The place is clean, neat and efficiently run. A number of different people have helped me and I've always had a good experience. I have never had to wait long. I feel fortunate to have access to this well-run pharmacy so close to home in this very urban setting. It's also nice they there's a Trader Joe's right next door. I've seen all the negative reviews and I just don't get it.
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August 2023 by Ryan Poulton
Arianna was very friendly and attentive and made me feel very welcome I would definitely recommend anyone to go here
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June 2023 by Luis Rivera
I was visiting this lovely town and unfortunately had an emergency and just needed 1 item. I turned to see what I thought would be my savior (CVS) and at 7:55 I thought just enough time to go buy my one and only item but to my surprise I almost run into the entrance doors and was shocked to see that they had closed earlier than what google says and even the sign on the door I knocked and pleaded for them to let me enter to buy my one item and the employees all looked at each other wondering what to do and decided to just shake their heads and hold an “X” with their arms to signify they will not attend to a customer during their open business hours 1/5 is not what I would even rate them I say a 1/20 that was so disrespectful, rude, and not up to par with the customer satisfaction I usually receive from this great company CVS I hope no one else will have to endure the embarrassment of knocking on the door when the store is supposed to be open as if I was not worth their time and my money was not good here.
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January 2023 by PNY
Asian staff is very helpful.