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December 2023 by Alex D.
Accessibility: good. They have multiple floors here, but there is an elevator and stairs. Well-lit inside. Experience: Expensive and almost everything is locked in cases so you have to press a button and wait for a staff member to come unlock the case for you. They also don't have a restroom for customers, and no pharmacy.
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December 2023 by Andrea S.
Times have changed shopping I see. Half the store is behind glass and no one speaks when you enter. There is a lady who is at the self check out asking if you're paying w cash or card. Then she is standing there watching you closely . It was so awkward. It Was just one item but I don't need to steal. Some Of us actually came in to shop.
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October 2023 by Grant G.
Great location and Very Helpful Staff here . This Store Couldn't be in a Better Location in a Troubled City of Theft and Robberies .
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April 2023 by Rebecca W.
They locked their doors before close time. They closed at 6pm and it was 4 minutes before close when I tried to purchase a bottled water to use for CPAP machine. It's not like I was going to SHOP! It was one thing and for a medical reason! When your door displays store hours, they should be honored!
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April 2023 by Rhondi S.
Walking distance from our hotel. Great place to pick up waters, sodas and amenities. Good variety of snacks, OTC stuff
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February 2023 by Max M.
This review is specifically for the cvs store at 399 Geary. I'm surprised by the one star reviews here. I come here every so often, usually for pickup orders, and the staff have always been friendly and respectful to me. The store is also clean and new-looking which i like. I do have to remove a star because of one big complaint though. There is a relatively new staff member that started maybe 6 months ago that smells very badly. He's usually at the front main counter. Smell is so bad that even when he's 10ft or more away, the smell is still repulsive. I do understand that this may be due to health issues or something out of his control, but the smell is really so bad that I can't breathe through my nose. Management needs to take this into account since he's front-facing.
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January 2023 by Ricardo F.
Less than average customer service. 'A little help,' gets you across the street to the next drug store. "Walgreens." Prescriptions or anything reliable you should just contact the Doctors office for another check-in. Good Luck
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October 2022 by Jamila L.
I'm so tired of being physically assaulted by the employees at the self checkout. You need to let people know before you sneak up behind them & ask permission and inform them before you invade their personal space. I'm completely tired of this and will voice my complaints all over social media to corporate until this basic human rights space violation is fixed especially after Covid. You don't know if someone is a survivor of assailt with PTSD while y'all wanna sneak up behind somebody. Very unprofessional and unethical. Get a clue. I hope they get sued ! Selection also kinda sucks here. Try Walgreens instead. They need to learn common sense!
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March 2022 by Geoffrey F.
Milk is always sour! Even when the date shows "Use by date" is 4-5 days later, the milk consistently has a sour taste. Maybe it's not handled well when delivered. Who knows...now I have that bad taste in my mouth.
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March 2021 by Desmond Vehar
Store manager was following a Black man very closely around the store. My wife and I got a pass just because we look more affluent.
