-
February 2024 by Sherri Lowe
This CVS pharmacy & its pharmacists have been incredibly helpful. I have been able to get a specific medication here that other CVS in the Bay Area have been unable to fill. I’m so grateful for their ongoing fulfillment of this prescription. The pharmacist is always so friendly & remembers me by name every time. It is such a pleasure to find such amazing customer service. I forgot my wallet last week & couldn’t get my Apple Pay to work, Felipe paid my co-pay! Wow, so wonderful. I will always cherish this CVS pharmacy
-
January 2024 by William
Saw a car chase while walking here. Sick
-
December 2023 by Jay S.
I Miss Longs Drugs But CVS ok To work for they need to hire more people and more checkers and give us raises
-
December 2023 by Nancy Boccuzzi
They tried and failed—as did this website.
-
December 2023 by Samuel Kullabutdee
All the staff are good and Glenn is the best leader of all, I followed Glenn from his last pharmacy
-
November 2023 by Adam R.
The staff here is very friendly. They were open on Thanksgiving when I had an urgent need and Christine was so helpful. I was really grateful! The pharmacists have always been helpful too. Yes, most merchandise is locked, but considering the neighborhood, homeless and rampant theft I can't blame them.
-
October 2023 by Regina H.
I'd like to preface by saying I'm not a person that normally writes reviews but this pharmacy is the worst pharmacy that you could ever have prescriptions at (& that's a lot coming from a former pharmacy technician). Not only did they not order the correct medication for me (which is still not filled), I've been on hold for the last 4.5 hrs trying to contact them to just cancel the order & put it on hold so I can just transfer out of the pharmacy. I even had another pharmacy call on the doctor line to attempt to get transfer the script & they called me back to say that they weren't answering the doctor line either. Totally unacceptable
-
October 2023 by Michael O.
Pharmacy never picks up their phone... ever. Been on hold for over 30 minutes multiple times. Shame on you.
-
October 2023 by Phoebe C.
It is Impossible to contact this outlet at 700 Van Ness by phone. No matter how long you wait. All they do is tell you to install the App. Even in an emergency, if you cant use the web, and wait for 24 hours, or it isn't something they handle on the web, they just hide. I am disabled and cant get into the store without an expensive cab ride. This is DEPLORABLE SERVICE FOR WHAT SHOULD BE A MAJOR PART OF MY HEALTH CARE TEAM! I have honestly spent over five hours and three days to get ANY HUMAN to answer the phone including "front of the store" managers, or ANYONE IN THE PHARMACY, for any reason., and neither can my doctor. This has been going on for months, because my regular pharmacy has been out of one of my meds. NEVER will I attempt to use them again! Worst Service in SF! Walgreens is infinitely better, and they are nothing great.
-
October 2023 by Andrea Brown
Such a lovely experience. I had to rush to get a prescription filled before they closed and the team went above and beyond to help me. Thank you!
-
August 2023 by Jhondi F.
If they believe it's necessary to lock up every item, including the peanuts and candy, all employees should be able and prepared to open up these cases when requested. I rarely go to this CVS, primarily because of the awkward layout and the limited availability of the items available compared to other CVSs. But since it was on my way home, with no Walgreens in sight, I decided to try and grab a refill for my Glade plug-in. Of course, they lock these items up, so I press the button to call over someone to open the case. After waiting way longer than I should've for help (about 15 mins), I gave up and purchased whatever else I needed that wasn't behind a lock. The irritating part was that there were like 3 to 4 employees standing in front of the cash register, which was at the end of the aisle I was in waiting for help. And instead of anyone coming over to open it, or at least finding somebody who was able to, they were hanging out chatting, gossiping doing anything but work unless somebody was purchasing something at the register. But they were directing everybody to self-checkout, so they didn't have to do anything resembling work. Would it have killed someone to pause their conversation for 2 minutes and get this shit open for me? No wonder people be going off on workers. I work in customer service, so I would never, but the service or lack of it today made me kind of understand the frustration.
-
July 2023 by Chris A.
I was running a few minutes late to fill a prescription on behalf of my partner prior to closing, fearing that I would have to come back another time. Fortunately, the kind staff was able to fill my prescription, even offering to stay open a few additional minutes to ensure I received everything I needed.
-
June 2023 by Asteria Moore
This CVS is just okay. It seems to be smaller and lacks much of the diverse merchandise in most CVS locations. They also dislike running a human register and push patrons to use one of the two self checkouts. Also many everyday items are behind glass requiring you to wait for assistance including ice cream and frozen foods. The store is very clean and seems to have an overabundance of staff to assist.
-
May 2023 by Gavin G.
Went to pick up a money order at this location and immediately right off the bat or like we don't have enough cash to do that then try a different location did not want to help me whatsoever
-
May 2023 by Dennis Petersen
Pharmacy worked with incredible speed to solve a complicated problem in time to fill an urgently needed prescription in time for an urgently medical procedure.