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October 2023 by Kyle
Avoid this CVS, terrible service - Contacted them 3 times to check on a script and was told 3 different things. First it’d be ready for pickup in the afternoon, following Monday went in to pick it up and was told it’s just been ordered. Called a few days later and was told they’re not taking new scripts and I should try elsewhere. Completely baffled by this experience.
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October 2023 by ahelk42
Incredibly slow. Long wait times always
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October 2023 by Tina B.
Gee, I forget the nice and helpful guy in the pharmacy's name! I'm from NYC, moved her over a year ago, my CVS in Target closed down and was worried I'd never find one as good as them - well I have! Yay! Great store, and everyone is nice!
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October 2023 by Max K.
Here's a CVS Pharmacy money-saving tip for you.Ask the pharmacy to press F4 and type in "MAKE." It's a code that applies discounts for items not covered by insurance!I have seen it save people over $1500!
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September 2023 by Dorothy H.
I am a loyal customer of CVS in many locations and in many states. I gave 5 stars to this store even one worker by mistake that she made me call around town to get my prescription filled and told me that their store was out of stock of my medication. Mis-communication happens. I feel lucky that this location is still in business and I can go pick up my medications just 4 blocks away. Many customers are too harsh on their reviews. We should feel blessed that we have a CVS can still open for business closed by. Christy is very kind, knowledgable, very efficient, and very professional. I remembered last time, they got my prescriptions ready in less than two hours from the time my doctor phoned in the prescriptions. The pharmacists are very efficient in this store.
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September 2023 by Lynn F.
4 stars mostly for not closing, leaving this neighborhood with a place to buy household supplies, batteries, holiday decorations, milk, snacks, hair stuff, foot stuff, vitamins.....& pick up their prescriptions. I guess the price to pay is the jailing of products behind locked see-through cabinets. It's pretty annoying to track someone down who has a key, then make them stand there while you compare products. Yes, the place is looking shabby, and the hours have been cut back, but as I said, it exists & i'm grateful. It's the only chain retail in the Lower Haight, so they should be grateful too.
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August 2023 by Ed H.
This place is a very bad place. They close without telling you your medicine is ready you call and no one answers the pharmacy phone. Than to top it off they are always closing early or not enough staff. Can't staff the store close it send people to other stores. Now I have no medication for another day they are messing with people's lives and health what a shit show. Ulster avenue Kingston new york.
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August 2023 by Megan Hardy
They were able to expedite my Rx and filled it within 10 minutes even though they were slammed and it was near closing. Thank you!
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August 2023 by Google user
They were able to expedite my Rx and filled it within 10 minutes even though they were slammed and it was near closing. Thank you!
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August 2023 by Isabelle J.
Randy at the pharmacy was so helpful. When i called about my prescription being delayed and how i was in a lot of discomfort, they found the nearest CVS that had what i needed and transferred it to be filled within an hour. They were so kind and helpful!
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July 2023 by Ashley N.
My recent experience at this store left much to be desired. The overall organization of the store was quite poor, with shelves in disarray and numerous products out of stock. The staff seemed disinterested and unhelpful, offering little assistance when asked about product availability. The checkout process was frustratingly slow, with long lines and only a few registers open. Additionally, the store's cleanliness was lacking, which made the shopping experience rather unpleasant. Considering the high prices and subpar service, I left feeling disappointed and frustrated. I doubt I'll be returning to this particular CVS in the future, as my experience was well below what I would expect from a reputable retailer.
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April 2023 by Dolores
It clean
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October 2022 by Jennifer O.
Either overextended or indifferent, telling my son he had to wait 10 minutes for a COVID shot we were early for but no problem ushering in a walk in with no appointment.Alrighty. This CVS pharmacy is okay, we only had to wait a few minutes. They were well stocked with both Pfizer & flu shots and convenient to home in the Lower Haight.Be careful parking legally: Either DPT or the MUNI bus cameras will get ya' with a ticket.
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July 2022 by Michael Prince
I prefer to get my scripts at the big hospital but never had any complaints here.
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June 2022 by You D.
If I could I would give this location zero stars... This is absolutely the worst location ever. Stay away! They are always understaffed and the few people I do work there have attitude, the pharmacy is a joke and most likely won't have your prescription ready even when they call you saying it's ready... With so much shoplifting they've literally locked everything up in a case that they still stock, they hardly ever restock and there's always a line when you just wanna zip in and out, stay away from this location at all cost!!!