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June 2024 by Cindy Yang
Had a good first time selling experience here despite the long wait. I arrived a little after 11am when they first opened and there was already 3-4 people with bags of clothes to sell ahead of me. I waited about an hour and when it was my turn, the person (didn’t get her name) was very professional and efficient. They only took 3 items but I was happy. Will be back!
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April 2024 by Sandra
Extremely rude staff. Learn to be nice to your customers.
Still rude and not helpful as of 12/15/23 extremely disappointed and angry as to his I was treated.
0/24 the staff is friendlier thank you!
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April 2024 by lucy chang
Always had a good experience with the selling and shopping.
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April 2024 by Brian B.
Rolled up on a weeknight and started casually browsing through the men's section. I saw these practically brand new pair of white vans that were my size. I asked one of the employees, Kenzie, to see the other shoe. She initially could not find it and I thought no worries and move on. Kenzie made it her personal mission to find the missing shoe which she did. The fit was on point and the customer service even better so it was an easy decision.
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March 2024 by Allen B.
went in and sold some of my older clothes today around noon on a Friday. as I walked in I was quickly welcomed in and was told to sign in if I was selling clothes. I was called up after 10/15 minutes of waiting. They had cool pieces behind the counter make sure to ask about them! seen a stone island sweater and a jack boys dickies jacket that I was surprised they had. Laurel was very quick and helpful thank you so much! will be back soon!
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March 2024 by Grace Lin
Interesting place to thrift
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January 2024 by Elizabeth Lindqwister
I used to love this Crossroads and have bought some amazing items from here, but their buying process has become so weird. They only took clothes from fast fashion companies, and ignored their own seasonal requests.
Shopping there you can still find steals and cool pieces, but giving the low rating because their buying practices are super inconsistent.
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December 2023 by Brittany H.
Hit or miss. Can be really awful depending on the behavior of other shoppers. Noticed this sign in the dressing room about a surcharge?! Just raise the price, don't add on a 3.5% hidden surcharge that you only disclose on a sign hidden in the back dressing room, that's dishonest!
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November 2023 by Skylar M.
this crossroads has the friendliest employees by far! they're always happy to greet you with a smile on their face and are so thorough with their buys ! amazing crew .. everyone deserves a raise !
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October 2023 by Lotti Ullén
Great second hand shop! Good prices.
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October 2023 by Anna Kozubovskaya
Normal little store. Just thought the prices they came up with were a bit too low they, judging on brand new clothing I came in to sell to them. Maybe it was just that one time... nice things.
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August 2023 by Michael Mount
It's exactly what it's supposed to be; no more, no less.
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July 2023 by Jessie A.
Rudest employees ever. I will never return to this store because of the way the employees--Kaitlin and Claire--treated me. I will file a formal complaint with the company.
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July 2023 by Kathy Seror
Good selection but pricey
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July 2023 by Gus Topanga
Fire selection. Got a new pair of shoes for 1/3 the price!!
