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“My father passed and I needed medallion stamps and a notary. Mr. Kevin Wong, branch manager, at Patelco read my materials and promptly took care of me. Top notch service unlike that I received at Chase where we do our family banking. Moving more money to this great credit union with awesome customer service.”
“Great staff, wonderful rates, protection plus, they really look out for their customers interest & keep on top of all of the latest scams (A+) a long time customer for over 30 years.”
“Needed a cashier’s check because I was out of checks, and out of town. This credit union has a partnership with Southern CA Credit Union. I got to Golden 1 a few minutes early. The doors opened promptly at 10. My teller’s name was Donna. She was very courteous and greeted me warmly. I didn’t have my account number, and she was very patient while I called my credit union to obtain the number, and placed a paper and pen in front of me, right when I needed it. After I requested my check(for deposit and rent) she determined I was new to the area, and extended a nice welcome. Thank you, Donna! The security guard was very nice too, smiling and holding the door for me on the way out.
Nice people, great location, and glad I had the chance to go here! I recommend!”
“Ms. Mercy Bersona is the best person to reach out. She helped us on the processing of out car loan. As a newbie in the US, we don not have any idea regarding this matter, we gave all our trust to her and she didn't took advantage of it. Kudos to this woman!!!”
9:30AM - 5:30PM
565 Buckingham Way, San Francisco
Credit Unions
“I opened a checking account today with the help of the friendly Security guard who greeted me and directed me to the sign in kiosk. He also saw that I was carrying a large bag of loose coins. He showed me I could start using the coin star machine and take the receipt to the teller when I was done opening my new account. Ms Jackson also greeted me and I was opening my new checking account and issued a debit card in a few minutes. I glad to be moving my business to SF FIRE CREDIT UNION.”
“I always receive superior service at the Police Credit Union on Irving Street. I do miss the ambiance of the previous location. There is no greeter at the new location. No coffee..and no extra seats to sit in.”
“I've been banking here since 1991 and I know that this is the best credit union in California! Wonderful customer service, competitive rates and personal customer service!”
9:30AM - 5:30PM
3201 California St, San Francisco
Credit Unions
“The SFFCU on California is wonderful. They’re fast, kind, helpful and flexible. Whether I need financial advice, to have something notarized, or just to get quarters they can make it happen. I’d highly recommend this branch!”
“Tashae TASHAE TASHAE. I can't say enough about this individual, specifically, and the high level value she provided. I had an issue, she took the time to LISTEN and review the information. Upon conclusion, she was able to layout the detail and timeline and EFFECTIVELY resolve my issue. I really appreciate the effort Patelco's customer service team stepped in and stepped up to go above and beyond. For me, top 5 customer service experiences on an issue unrelated to anything I did, and she took accountability to get it right. This truly was a deciding factor for me, so i appreciate it Tashae. Thank you!”
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“I applied for a loan for a tesla. The portal maybe a bit low tech, but the assistant took me through the entire process and even completed the loan after hours so I could purchase my car during the weekend. Overall, I am happy with my interactions with techchu and their low interest rates”