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February 2024 by Sergey Dimant
Excellent customer service
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February 2024 by Alex Shenderovich
Professional customer service the best branch with new management. Thank you!!!
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February 2024 by Volodymyr Lebets
Very good service and nice people work here. Thank you
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February 2024 by Alana Yusuf
Very good discussion at the bank I always get answers to all my questions. Thanks for your help with the loan.
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February 2024 by Tatjana Posohina
Great customer service. Always nice to come to the branch see happy faces with big smiles and urgency to help.
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May 2023 by Lilia Ignatova
Very friendly atmosphere, and great customer service. Quickly and efficiently helped me with my questions.
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March 2023 by Точка сингулярности
Excellent branch of the bank, smiling and friendly employees.I want to express my gratitude to all the staff of this department, especially Liliya Tuttle. She was very happy to help me understand all the products provided by this bank. Thank you very much and good luck in the future.
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March 2023 by Timothy J.
Went to the teller to give me change of $66.06. I had to repeat several times my request. My eyes rolled to my gf who was standing next to me. I felt as if she didn't want to be bothered with my request. The Ukrainian blonde rep needs retraining. She said the other party will take care of the Zelle deposit and I didn't need to do any action. I tried it but it didn't go through. I went to Noriega branch, Tammie walked me through the process and installed it on my phone. Now why couldn't the Ukrainian rep do the same? This cause me undue stress and a waste of my time having to go to another branch. Clearly this rep should've asked her colleague for assistance. She definitely needs retraining. This branch has incompetent staff. They need oversights.
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February 2023 by artiyom
Great service by the staff, even though they were short handed. I was greeted the moment I walked in and was acknowledged while I was waiting.
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February 2023 by Victoria Royzina
Happy with new Team !Great customer service!Thank you !
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February 2023 by Bryan E.
Amazing how one's opinion can change. I've frequented this branch for 15 years. Always had great service. A few months ago the wheels fell off, pandemic attitudes? I stopped in to activate a new ATM card. I met Liliia in account services. I had been helped my Liliia's associate Milena before. Long story short, this is the only branch I'll deal with. Opened a few new accounts. Upgraded, transferred monies in and had all the banking needs I didn't know I need met and exceeded. Quick note. My Mom was a Banker and I'd thought that level of service was lost. If you need a bank, or just need to see what is out there. Stop in and experience the difference. Just a heads up please don't take all the appointments, sometimes we just drop into say hi. S/B
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February 2023 by Guillermo L.
The branch manager, Milena, is amazing. She has been really helpful for many years and got recently promoted and moved to this convenient branch. Parking and ATM available. Cheers!
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January 2023 by Maryna Brovko
Very pleasant experience , my banker Lilia greeted me with a smile and went above and beyond during account opening and answered all of my questions. I was surprised when sometime later I received a call from her asking if I received my debit card and if I satisfied with the account and if I have any questions - that’s what I call GREAT customer service . This branch is not the closest one to me but I definitely will be back to this location since I feel like people in this branch really care about their customers
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January 2023 by Arthur li
New team and better experience. Igor’s service is professional and he’s knowledgeable. I’ll find me open a CD next month.
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January 2023 by Tania D.
The customer service is grade A. Whenever I have a question or need additional help, I'm able to get in contact with someone and get an answer quickly. I had a particularly positive experience this week and wanted to share