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February 2024 by Viola Toniolo
I used to shop here a lot for my kids and have always found great items. The incentive was always that it was easy to leave clothes that my kids had outgrown and receive store credit for items that they wanted to keep and resell. Everything that they didn’t want I could leave for them to dispose of. Recently, however, it has been difficult to drop items off, because they now require an appointment and they make me take back the items that they don’t want, so it doesn’t save me a trip to Goodwill. What used to be a simple trip that I could make whenever my schedule allowed is now a more complicated process that requires much more time and multiple trips, so I am much less likely to use their services.
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August 2023 by Lorraine Mautner
I always find what I need here. Huge bag of duplo Legos for $13.99.
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January 2023 by Jessie Poggi
They closed the store in Albany the same month I was there to consign. Nobody was notified. I have consigned with them for over five years. Although they honored my trade in SF I have no way of shopping there. They were able to cut me a check for my trade balance but only at a reduced rate. Although this is in the contract, I believe it is unethical to make customers suffer and lose their money because they closed their doors without notifying customers. I consigned the same month that they closed and they said later they knew they were closing but didn’t communicate to their clients. I would have taken my trade elsewhere. We try to make ends meet this affects our family.
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January 2023 by Carlos G.
Took the wife here today on our occasional SF thrifting trips ...its well organized with plenty of clothing,shoes and accessories ...definitely some nice stuff in here as well like Patagonia kids...the worker here was attentive and friendly...cool little store in Bernal Heights ...parking can be tough I'm thinking on a weekend..we went on a weekday ...
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December 2022 by Cynthia E
Chloe's is the best! They have two store fronts - one is all kid stuff and one has kid stuff and a smaller section of women's clothing, accessories and shoes. I have been shopping at Chloe's since it opened some 20 years ago and have gotten so wonderful items there for my child, myself, friends, gifts, nieces and nephews. Just picked up some wonderful board books for a friend having a baby.Nice neighborhood shopping area, grocery store, great public library, and nice enclosed playground are all right there on Cortland - so you can get in other shopping, books and kids fun, dining, or quick coffee pick up while you're there.
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November 2022 by Jessiepoggi ..
I've been a loyal shopper and seller for years and years. I thought it was really unethical that the shop didn't contact their clients when they closed the Solano Avenue location. I sold a big bag of clothing there the first week of October and the shop was vacant when I stopped by the first week of November. They have transferred my credit to the other SF location but they should have let their clients know they were closing. I would have taken my consignment elsewhere and I will guess that many other folks may not realize they still have other open locations and fear their consignment is lost. Very disappointing business management decision in my opinion.
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November 2022 by Cynthia Eagleton
Chloe's is the best! They have two store fronts - one is all kid stuff and one has kid stuff and a smaller section of women's clothing, accessories and shoes. I have been shopping at Chloe's since it opened some 20 years ago and have gotten so wonderful items there for my child, myself, friends, gifts, nieces and nephews. Just picked up some wonderful board books for a friend having a baby.Nice neighborhood shopping area, grocery store, great public library, and nice enclosed playground are all right there on Cortland - so you can get in other shopping, books and kids fun, dining, or quick coffee pick up while you're there.
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November 2022 by Marika Benko
Bottom line--if you ever have any small and reasonable issue with selling or buying an item there, don't expect any customer service.The manager blamed me for their mislabeling a product--I wasn't familiar with the sport, so I assumed their label was correct. They didn't answer their phone or return my polite messages to their Berkeley store. When I finally went in to their SF store, they said it was my fault for not returning to their Berkeley store--despite the large closed signs and locked doors--and the unreturned messages I left. I don't usually leave bad or long reviews of small businesses, but this experience took me aback.
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November 2022 by Maria B.
So I bought what I thought were soccer cleats. They were labeled as soccer cleats. They're actually baseball cleats. I then left messages asking them to call me back so I knew what I could do to return them . They never called back. I thought their Berkeley store was closed, so I went to their SF store. They wouldn't take them because I hadn't returned them within the week. And I hadn't returned them bc they didn't call me back. I don't recommend this store. I've been going for years. I've never had to return anything until now. The lack of concern was mind blowing.
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October 2022 by Linda
Love this store. It is a consignment store for gently used goods and priced accordingly. Great for toys, books, clothes, shoes of all sizes plus extracurricular activities like soccer gear, winter gear, swim gear, etc. They also have women and maternity gear. This is a local gem!
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June 2021 by Samantha Arrieta
I loved this store. I can find very affordable clothes for my children. The staff are very friendly and professional. I really recommend this place.
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January 2021 by Constance K.
I love this business, it's a great way to cycle through kids AND adult women clothes! The owner, Michelle is always kind and upbeat and their selection of comfortable, lightly-used clothes, toys, and books are always excellent. Great place to get gear for things like ballet, snow gear, skates, hiking shoes, rain boots, costumes for Halloween and also year round dress-up. Great place to get gear for a new baby, too! The baby selection is amazing since many people barely get a chance to wear out their baby gear before outgrowing it. What a neighborhood gem!
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January 2021 by Amy M.
Staff don't wear a mask while working unless you go near them but they're indoors for hours and they keep the door closed. This place is a covid trap. What a disappointment
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November 2020 by Janel Mitchell
Fabulous selection of gently used kids clothes at reasonable prices! We love this place❤️
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October 2020 by David Hilton
This place is super fun to visit. I expected just walls of pops, but I was blown away with the displays. It's great for photo op. and the displays are super cute.