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March 2024 by Sierra W.
Let me tell you something. I've had Yelp for over 10 years and have never left a review in my LIFE. But today is the day. I get paid with checks from city bank, however I Bank with Chase. I deposited these checks before at different chase locations with 0 issues. I come into this location and it's already bad. I say that I'd like to deposit this check into my chase account. He said "you have an account here.?"....like....that's what I just said. He's looking at the check with MY name on it and my i.d like I'm a SCAMMER and is just taking forever to examine it. He finally tells me he can't accept this, it won't work. And I need to go sort that out somewhere else. He's side eyeing his coworker in between looking at me like I'm stupid. I told him I've never had a problem depositing these checks before and he still sent me on my way. It gave racism. I already feel like walking into certain spaces as a black woman I have to be overly friendly and presentable just so I'm not profiled and perceived but here I am. Why did I go to ANOTHER chase a few blocks away to try again cause i knew I wasn't crazy and the woman DEPOSITED IT!! I told her about what happened to me and she said it wasn't right. Save yourself from an uncomfortable experience. I beg of you.
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February 2024 by Olena Masalitina
Alexander, who works at this bank, helps me a lot. Thanks to him for his beautiful work!
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February 2024 by Mikhail
A banker named Alex works in this branch. He helped me many times with difficult issues. Such employees can rightfully be considered the pride of the company. Respect! ?
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February 2024 by V
Family banker, Qin is very helpful. He made Banking process with my account, smooth and easy. Thank you!
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February 2024 by Mikhail K.
A banker named Alex works in this branch. He helped me many times with difficult issues. Such employees can rightfully be considered the pride of the company. Respect!
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December 2023 by Camilla Valente
I am very satisfied with the service I've received so far at this Chase branch. In particular, I am extremely grateful to Tony for being always so kind and patient in helping me setting up my first bank account and credit card since I moved to the US. Thank you so much again!
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July 2022 by Andrew Palmer
It's like every employee at Chase is conspiring to give me the worst possible customer experience. Comically bad, please go anywhere else.
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February 2021 by Lyman J
I’m a huge client and they turned me down to use their restroom. Taking my assets to another bank!
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February 2021 by Abraham Ezeh
Nice staffs and friendly staffs
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December 2020 by O B
This bank always has helpful greeters, tellers, notary public, and associates. Very clean and plenty of room to distance.
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October 2020 by Elaine N.
I went here today (Saturday, 10/3) at 10:05am. There was no wait and that was surprising since there usually is a wait! I was the only client who arrived or was in this bank at that time, so that was nice since I usually have to wait in line whenever I go here.My bank teller was Kenneth. He was so nice, a great conversationalist, and patient with me. He also answered whatever questions I had concerning the situation I was in and that helped me feel better since I've never transferred money from one bank to another before. I had other errands to run and places to go to that day, so I didn't have much time to stay too long for the other things I want to get done at this bank.I'd recommend this particular bank branch on Saturdays at 10am! I'm so glad this location is open on Saturdays because it's good for the people, like me, who have work on weekdays. I've been with this bank for 8 years now. Sometimes it may have a long wait, but it has always been an easy and positive experience for me. Even when I had a very random/unexpected events happen in the past, the tellers here always made me feel more at ease and solved the problem.
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June 2020 by jackee p.
This is my favorite branch! The people are always super helpful, upbeat, and positive. Shoutout to Jason and Jordan... thanks for the uplifting interactions!! Keep it up. :)
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June 2020 by Yingying Ma
Can't help solve the problem，bad attitude
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August 2019 by Kim Jake
I had to wait for more than an hour and the staff here was telling me that in should have come earlier. I came to the branch because I had an unauthorized transaction which may not even be my fault. After a long wait, the banker was talking to someone else on the phone and his communication was very unclear and slow. Worst experience ever.
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July 2019 by Jihyun Lee
I visited here to deposit some cash since my old debit card has expired and asked them if it is possible to have a new debit card issued and mailed internationally (I do not live in the US any longer). It was not a common inquiry but the banker made a few phone calls and helped me get a new debit card. Today, I received it! I thank the banker who listened to me and helped me.
