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February 2024 by H S
Always very polite and courteous. Security guards are kind and always hold the door.
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October 2023 by Geo M.
Horrible branch. Avoid at all cost along with Chase in general. The front end team don't understand the basics of certain financial instruments.
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May 2023 by Erins Knight
I really enjoyed the customer service provided by Octavio and Paul when I went a few months ago I can into the branch to make a wire transfer and I was greeted by both of these gentlemen, like usual with big smiles. I always love how these two gentlemen are always smiling and always have a positive attitude. Paul proceeded to help me out with the wire transfer like usual. However, today his system went down, but luckily for me. Octavio was there and was able to help me out with my wire transfer. Everything went smoothly and I was on my way. I think them both I don’t know what I would’ve done without both. Octavio and Paul I really appreciate you both! These two are truly a gentleman and a scholar !
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May 2023 by Montague Renfield
They had a legendary Associate Banker by the name of Octavio Solorzano he was the best, alongside with Paul Newland and the amazing LAO Christine Woodling. These three employees are above the rest exceptional! Oh and the relationship banker Jonathan Prudencio amazing work he has helped me out with my accounts so many times I am truly thankful for a competent Relationship Banker such as him these four employees truly showed me they cared for not just how much I could bring to the company in assets but they showed me I mattered they made a Personal and Emotional Connection and that really meant a wholly lot it added value to me my visit I recomend this Chase location to all of my friends and family me members because of how I was treated as a human being how they show me empathy and sympathy when I needed it and guided me when I was lost.
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May 2023 by G P
The branch manager, Juliana Fidd, is an absolute incompetent person. She is rude, talks over customers, speaks poor English, doesn’t follow up, hang up on calls, etc. Stay away and I’m shocked that Chase still keeps this person employed. Stay away from her and this branch.
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May 2023 by Jay Malla
Igor was very helpful and friendly. The service was excellent and we had a great experience.
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April 2023 by Gab P.
Terrible customer service. Also for private clients. They never answer the phone or contact you back, zero responsiveness. Additionally, the incompetent branch "manager", Juliana Fidd, will just hangs up on you instead of solving the problems. The branch manager, Juliana, is an absolute incompetent person. She is rude, talks over customers, speaks poor English, doesn't follow up, hang up on calls, etc. Stay away and I'm shocked that Chase still keeps this person employed. Stay away from her and this branch.
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April 2023 by Santiago Caprile
This is the best Chase I’ve been. My friend was having troubles with his account and Juliana solved it in a professional way explaining everything really good
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April 2023 by trent woods
They are always helpful and extremely nice
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December 2022 by Mikael Jk
It's closed Saturday
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December 2022 by Kori Harrison
Super accommodating team of bankers that helped me get a complicated fraudulent claim filed
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July 2022 by Michael K.
the anti-bank of america! friendly helpful team. after years of declining service from bank of america (chestnut street is the worst but the trend is something i have experienced nationally), chase is a breath of fresh air.
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July 2022 by Veena Rowe
They’re always very helpful and friendly.
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October 2021 by Jayanthi Swami
We just went recently . Travis was very helpful to us and took care of the transaction. Nice location. Thank you
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June 2021 by Sergio
I go to this branch almost every week and always get a great service. All the tellers are very professional and welcoming, special mention to Kelly she really shows that she understands that a good customer experience starts with a smile.
