Brookstone offers a small selection of headphones, chargers, and luggage. Customers praise the friendly staff and excellent customer service. One shopper found a Sony headset and was satisfied with the recommendation. Another customer received help in choosing a luggage quickly and appreciated the assistance. A third shopper noted the staff's care and time spent ensuring the correct charger wattage for each device.
They don't let you try the headphones. They do not know how to explain the differences between models. They are not willing to sell
February 2024
STAY AWAY — Bought a compact umbrella from there, used it 3 times and it broke under normal use. Tried to return it. They made me wait about 20 minutes then said I was SOL. I would highly recommend avoiding this place and any of their products!
December 2023
Ridiculous policy that electronics (such as a USB cable) can't be returned with a receipt and in unopened box. I was never told this when I made the purchase and was them told I should read the fine print when I tried to return the item. Do not buy from here.
