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April 2024 by Rojan
Always I have to wait more than 20 mins when I take order form this store
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March 2024 by Mandor chiu
Food was good, although one piece of chicken had no sauce on it. However, it took much too long. It was a busy time, but I had to wait 40 minutes to receive my order, and everyone waiting for their food was obviously very annoyed. As a fast food counter in a food court, no one expects to wait that long. They need to figure out a way to increase the speed in the kitchen.
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March 2024 by Arda
Hair in my coleslaw, chicken looks a day old at least and absolutely gross. Probably never eating here
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March 2024 by James Mielke
The fried chicken is THE BEST. But they really need one more person handling the orders while the cashiers help the customers. The wait during conventions is insane.
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March 2024 by S E
Tried the boneless chicken with 2 sauces, good and filling
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January 2024 by Emoinee Anderson
BEST KOREAN FRIED CHICKEN TO ME EVER!!!!!!!!!!!!!!!!!!!!! FRIENDLY CUSTOMER SERVICE. NICE.
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December 2023 by Jake Reyes
Worst Bonchon ever. Ordering is all digital but the staff still sucks and they take too long to get the food ready.
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December 2023 by Josue Franco
The shrimps were a bit small but tasted very good The fries were good although 13 dollars for shrimps is a bit
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December 2023 by Andrew Life
Very bad , overcooked and dry chicken , another food bad too . Waste
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November 2023 by Brie S.
I came in this afternoon around 3 pm. I studied the menu and decided on the Udon only to be told "We ran out". It was disappointing as I was really looking forward to Udon today. What's worse is the woman who told me this didn't even seem to care. Felt really disconnected from the whole experience. My heart was set on Udon and a capable restaurant should have everything available in the menu, or at the very least have the item on the menu blacked out or clearly marked as unavailable for people to see. Not a good experience.
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November 2023 by June L.
Slowest fast food Bonchon franchise. 1 small order of chicken with rice for my boys took 30 plus minutes. They are not understaffed, bc there's plenty of staff in front and back. The kitchen staff didn't know how to be efficient making one order at a time. Pretty ridiculous how they function on a busy day.
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November 2023 by Nutto N.
Good take so FK long for cook even that so many people in the kitchen. Also plus plus plus the employees Asian boy at the front so rude and have very bad attitude! I just go for asking about my order and then he yelled to me so loud in front of a lot of people that I understand I'm not good english to talk to you but we're same Asian people. Just be kind to the clients! Please.....
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October 2023 by Melisa O.
Yummy!! You can't go wrong with double fried chicken! My usual order is the soy garlic wings but I just tried the spicy version for the first time and yum, just the kick! My family who usually doesn't care for spicy liked it and said it wasn't too spicy. I also had the Kimchi fried rice will definitely get again. Top it all off... the Korean donut, twists!!! A must now for every time I come!
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October 2023 by Afsheen M.
I enjoy Bon Chon but the quality of this store is not on the same level as other locations I've been to. Sadly, I ate here yesterday and have been experiencing stomach pain and numerous trips to the bathroom. It has happened on more than one occasion. Sadly, I won't be eating here again.
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October 2023 by Carlos S.
It has been over 20+ years since I've been in SF Metreon and finding this spot got rid of my hanger! Easy walk up ordering screens and friendly service. The food met more than my expectations. Wifey and son had the spicy chicken Sliders with a side of season fries and I had the Combo 4 Wings 2 Drumsticks - Spicy. The heat was delicious for all the food. Plenty of seats to find just by walking around. For safety reasons pay attention to surroundings, easy place to get pickpocketed or jacked with different exit routes.
