-
February 2023 by Renaud Gaubert
I wish other rental companies had the same experience! it was a super smooth rental experience!Most of the rental process was online and I barely had to wait anytime to get the car. The return was very easy since you can drop it anytime at the garage!
-
September 2022 by Dana Grote
I rented 2 high end cars for my boss and his daughters, that came from Europe and all was perfect. From pick up to drop off a superb service was offered and a very nice team. Even when I had to change things last minute the team made me feel very comfortable and all went easy. Can highly reccomand the company.
-
August 2021 by Andrew Graham
Fantastic experience. Sixt rent a car made a mistake on our reservation, leaving us to scramble to find a car for a 10-day road trip with one day's notice. B&W had a car available and made it painless.The service level at is much higher than any other car rental service I've used. B&W picked up the car from our hotel parking garage when we were done... no airport shuttles or awkward drop-off times.
-
March 2021 by Satinder S.
I recently rented a G63 and the service was amazing. Jhoie was extremely professional and very responsive. I was having issues picking up the vehicle on the wedding day, so Jhoie offered to drop the vehicle off in San Jose and that did not go toward the allowed mileage. The price is amazing, especially with how friendly they are. 10/10 would recommend them.
-
November 2020 by L F.
I reserved a 2020 Porsche 911 Carerra convertible as a surprise birthday gift for my significant other's 40th birthday, and would highly recommend Black & White Car Rental to anyone looking to rent a luxury car. From start to finish, Jhoie provided excellent customer service! She answered all my questions prior to finalizing my reservation, and maintained great communication throughout the whole process leading up to the date of my reservation. Jhoie was also very helpful in making sure the surprise went smoothly, and even provided complementary delivery. The car was in excellent condition and my partner definitely enjoyed his birthday surprise getting to cruise around San Francisco and the Bay Area in a Porsche convertible. Now that we know about B&W Car Rental, this likely won't be the last time we rent from there!
-
November 2020 by Markus Widmer
A great experience. Very smooth and straight-forward process from pickup to dropoff. Highly recommend this place
-
November 2020 by Mary L Faylon
. Clean cars, friendly staff and they don't try to sell you all the extras or tack on extra fees.
-
October 2020 by Daniel Stone
We needed a car in San Francisco for a day! We read all the Yelp reviews, and decided to go with Black & White Car Rental | San Francisco. What a good thing to do . These people are exactly what you want in a car rental company. There building is clean, the cars are clean, they are polite, considerate, they are professional. I have nothing negative to report, they are simply good people to deal with.
-
June 2020 by Naeem C.
I rented 2 cars from black and white, during one of the hardest times in my life. The current manager, "Jhoie", assisted mewith all of my rentals, I.e., Porsche 911, G63 AMG. She is not only professional, and kind, she is also a genuine person. She would often ask me how I was feeling, she would offer me advice, encourage me to smile and enjoy the simple but beautiful things that life has to offer. She would also try and cheer me up by allowing me to rent exclusive and new exotic cars that were in the fleet at discounted rate. She is truly a pleasure to work with and conduct business with. She makes sure you understand all the terms and conditions before signing; the definition of a trustworthy and honest business professional. I would recommend this place of business to anyone looking to rent exotic cars or looking to experience a life of luxury for the day or weekend.
-
March 2020 by Trish H.
We were skeptical of this small car rental place with nice cars, at great prices, but they did not disappoint! We took a beautiful convertible Mercedes to Napa Valley and it was amazing! The Custer service was great; friendly and helpful with all of our questions. Highly recommend and will use again!
-
August 2019 by Zachary Baldwin
I rented a car overnight from Black-and-White to take my family and friends to an MLS Earthquakes game in San Jose while Visiting SF. Really helpful and pleasant staff lead by Mr. Encinas. The car was in great condition and very clean. Very convenient location for pick up and drop off. Excellent experience overall.
-
May 2019 by Øystein Grødem
Really good service, and cool cars!
-
March 2019 by Nicole
Black & White always takes exceptional care of me and my family. We always get wonderful service and all of the staff members are incredibly friendly. All who rent with B&W are treated like VIPs. Renting with them is a completely different experience than any other rental agency. It's truly AMAZING!!
-
September 2018 by Oscar Kintanar
Excellent service and best car options. The staff was flexible on my availability and prompt with delivery scheduled. I'm glad I found this company.
-
September 2018 by Mathis Rodriguez
Amazing car, even better service. Black & White is definitely my go-to for car rentals now!
