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January 2024 by Alfie Newman
Wow. I am estactic over my journey to this supposed heaven on earth, perceived as any ordinary bank. I took the wifey and kiddos to join me on my trip down to the wondergarden commonly know as the bank of orient. If it were legal I would move house into this mansion, for I wish to spend every waking second of my feeble mortal soul inside of this palace. If there were more than 24 hours in a day you already know I sure as hell would spend more time here. The staff were living legends and the boss must be the happiest man alive, knowing that he is the goat of all bank bosses. My life goal is to be an employee here, and I would die happily knowing that at least once in my life, I have had the pleasure to call this Buckingham palace of banks, my place of employment. The photo I have provided is an animated version of whenever I think about bank of orient
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January 2024 by Joseph Paine
It Banked well
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March 2023 by Danice M.
I have been a customer for over 30 years. Recently i am taking care of my mom. Every time I have been in this branch, the staff is amazing, always friendly. They have always taken care of me and I am grateful Makes life so good. Thank you!
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December 2021 by Mike C.
Talk about familiar. I've been coming here for over 35 years, there we go again dating ourselves. I actually first came here for work. As in I used to work here. Yes, my first job. Well, I had already been banking with them but mainly at their Chinatown and Financial District branches. I came here to make a deposit since I had errands on the same block. One perk is their parking lot in the back, housing three spaces for customer use. They also used to have a drive up window but I'm not sure if that is still active. When I walked in, there were two open teller windows, both with customers being waited on. I saw a familiar face (staff) and caught up with him since I hadn't seen him at least since the March 2020 event. Another staff from the back opened another window to help me and accept my deposit. I told my friend working there that I would complete an errand around the block before leaving the parking lot and he cordially acknowledged that it's fine. Looking around brought back memories though I only worked there for the better part of two years. It's a convenient option, given their other SF branches do not have private parking. Oh, and with 2021 coming to a close, I asked for one of their Chinese calendars for 2022; you know, the ones that all Chinese mom's treasure since they list the corresponding Chinese calendar dates as well as Chinese holidays. Thanks for making things so convenient for me.
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November 2020 by Thomas San Francisco
Service was attentive.
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June 2020 by Nancy S.
I love Bank of the Orient because the staff is very stable so the tellers know me. They are all friendly, and the place thus has a neighborhood feel. It is "night and day" better than Bank of America where there are too few tellers and an institutional feel. Bank of the Orient on Clement has something no one else has--free parking!! How great is that?!
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February 2020 by Ziggy J.
Came here on a Sat, because my bank was closed. I had a legitimate $100 bill that I needed to be broken into two $50 -- the movers were showing up that Monday and wanted them to have tips. There was no line. I was polite. First, I was given a blatant once over. I was asked if I had an account there (Banks rarely do that to me btw). I explained my Bank was closed [insert name here] -- showed ID bc it seemed like I needed to. Then I was told she would break the hundred just this ONE time. She opens her drawer and pulls out one $50, then weakly says she doesn't have another. I ask if she could get a bill from someone else. I've had some very long days as anyone whose moved can imagine; I'm worn out and not in the mood to create a scene. I feel very judged. The woman says she cannot ask any other employee for more money/bills. In a bank. Gee, golly, gosh, she just can't help me. And begins to close her till drawer again. So much for "one time". I have so much that I need to do and so many other emotions that I'm processing before this situation arose. It's also the week before the New Year and I'm carrying a lot of shopping with me. "Wait" I say, and pull out the exact cash in other bills (twenties and a ten) for that single $50 bill...last in the bank that's available to me. You should have seen her shoulders droop and the reluctance on her face. She even looked around for a fellow employee to bail her out of this horrible situation, like a woman at a party being hit on by a creep. Alas, there was no escape. She'd said what she'd said and I'd provided a solution to the "problem". I got my $50. Kept my $100. I am SO VERY SORRY that my valid money is not good enough for you. Actually, that wasn't correct -- /I/ wasn't good enough. I got it. You don't want someone like me to ever open an account here. But still...I thanked YOU. Was it REALLY about to be the year Two Thousand and Twenty? Wow.
