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October 2024 by Darling Hernandez
I had very bad experience there. I want to make my weekly deposit for a business and soon as I walk to the line the bank teller coco give a face of not want to serve me. Either because I’m Latina or she did not want to do the job. So when it was my turn coco did not even check the account she call the manager saying that I can’t deposit just because she did not want to the coins deposit. I understand can be a different way to process coins instead of bills but her approach was very rude. Saying the rules have change. Never heard that keep it mind I make deposit every week not on that location but the other location. If you need a good service don’t go clement/7 ave they are very rude and they pick in choose who will serve. I felt very discriminated. Bad service. I advise you not go to that location at all.
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September 2024 by Om Prakash
Good service
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April 2024 by Kylie Kammerer
Had a great experience on a Saturday morning, Joanne was a great help and very knowledgeable. Was helped immediately upon walking in.
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March 2024 by Teju Patel
The staff here is always friendly and helpful
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November 2023 by Charnasunset
This bank is not open. I pre-ordered foreign currency and when I went to pick up my "completed and ready for pick up" order the bank was closed the day I was leaving for my trip. Worst Bank of America experience. 22 years of banking loyalty gets you nowhere. Go to a different bank.
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November 2023 by Amanda Nelson
Super helpful, I’m traveling now and they helped me figure everything out.
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October 2023 by E. H.
Agree wholeheartedly about this branch. Whoever was sitting at the front was unfriendly and told me he couldn't help me when I explained that I wanted to change the names in my bank account. Without skipping a beat, I explained I had all the legal documents ready to do so, and he acted as if he doubted me. It was rude and ignorant, and possibly a racist thing.Be careful of this branch.
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September 2023 by shelby anderson
This bank is not open. I pre-ordered foreign currency and when I went to pick up my "completed and ready for pick up" order the bank was closed the day I was leaving for my trip. Worst Bank of America experience. 22 years of banking loyalty gets you nowhere. Go to a different bank.
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July 2023 by Saga N.
came here on a Saturday around 10am. No queue/no wait! Miki was super helpful, approachable and efficient. i was very satisfied with the service!
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June 2023 by Michael Gurung
The staffs are very friendly and helpful. Miki Hu (Relationship Manager) is very professional and friendly. I appreciate her work and her kindness towards costumers. Thank you
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June 2023 by Michael Vossen
Everyone who works here is extremely helpful, kind, and professional.
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November 2022 by M L
The staff at this branch were very friendly.
The front desk Gentleman, Melody, Carlen and Wei were all very pleasant and helpful. While processing my account, an issue occurred and there was a glitch. All four staff helped in trying to figure out what was wrong and after some time, they resolved the issue. I don't give reviews, but they needed to be commended for their professionalism and great service today.
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November 2022 by Dpsfo P
No customer service
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October 2022 by Nathan Wolfe
This is the only bank I could find offering signature certification. The bankers here were so friendly!
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September 2022 by Maria L.
The staff at this branch were very friendly.The front desk Gentleman, Melody, Carlen and Wei were all very pleasant and helpful. While processing my account, an issue occurred and there was a glitch. All four staff helped in trying to figure out what was wrong and after some time, they resolved the issue. I don't give reviews, but they needed to be commended for their professionalism and great service today.
