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June 2024 by Charlotte Moore
efficient pre-pickup document upload and approval (insurance and drivers license). vans are clean, well maintained and at very good prices. Staff was knowledgeable quick and efficient.I highly recommend this company and the vans
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November 2023 by Valerie Klinker
Love using bandago for our large trips with lots of kids definitely worth it deposit is only $100 up to 15 people vehicle always clean inspected and works great. Never had any major issues. Can get insurance through them. I usally vacuum just because I am woth alot of kids before I return and fill up gas so i don't have any extra fees. Great company love the service and if drop off late the have drop box for keys. Text or call when dropping off. We'll definitely recommend and use again.
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August 2023 by Lamont S.
Nothing to say but awesome customer service and top quality vehicles.
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May 2023 by Kimberly B.
Very convenient and got exactly what we wanted! We rented a 15-seater sprinter. It was in great condition. The rental, pickup, and drop off were all extremely easy. I thought the price for our one-day rental was extremely reasonable. Will use Bandago again!
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February 2023 by Jason
I rent from this location often. The cars are always cleaned and ready to go. The employee named Lucky was very professional and courteous.
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January 2023 by Chris Vander Neut
Professional and courteous team, and a great van. Picked up in LA, dropped in SF, the van worked great, and when I forgot the stroller in the back they brought it to our hotel. Would definitely use them again for a large group trip up or down the coast.
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January 2023 by Chantelle W.
I'm only giving this place two stars because the van got us to where we had to go!!! I contacted the company because I rented a van w a gaming system to take on a drive to Monterey for my daughter's 16th birthday. Unfortunately, only the charge port at the foot of the driver seat worked. The game controllers weren't working so the kids just had to use their phones, and we had to take turns charging them because the charge ports were busted. The Bluetooth wouldn't connect so we had to listen to whatever station was in range of where we were driving at the time. The dash was taped down w silver masking tape and to boot; I could have paid more than $100 less for a plain van! Customer service was supposed to contact my husband back because it was his credit card that was used, and two months later, we are still waiting. I was very disappointed in the customer service of the company after such a disappointing experience. They hastily replied after I left a voicemail but then there was a halt and no communication since! DO NOT RENT HERE!!!
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November 2021 by Salins Orthodontics
The whole process is too good to be true. Booked online - quick pick up with laid back adam who gives you a quick tour of the vehicle. You sign the forms and then the van is yours. Van is really spacious - took my family and extended family on a nice trip- had lots of room. Dropped off the van with Lucky who was super chill and informative. Highly recommend. We had the ford transit but i wish i splurged and got the sprinter - those look awesome
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June 2021 by Jackie Limmer
One of the rudest companies I've ever had the experience to call. Save yourself the time and go somewhere else that treats their customers with respect.
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April 2021 by Michael S.
Wonderful van, wonderful service, wonderful experience! Thank you Ben, Isaak in LA and the rest of the crew who have made such a wonderful operation happen!!!
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April 2021 by Dulce S.
We are not quite sure how this place has such high ratings. If there is an option to give no stars, that's what we would choose. It's quite deceiving! The Yelp rating and reviews is why we felt safe to use this company. We rented a 15 passenger Chevy Express and the one that they were trying to give to use appeared to have been side swiped on both sides and had over 110,000 miles on it. Be careful renting from this place as you don't know what you will get.
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December 2020 by Sheldon Salins
The whole process is too good to be true. Booked online - quick pick up with laid back adam who gives you a quick tour of the vehicle. You sign the forms and then the van is yours. Van is really spacious - took my family and extended family on a nice trip- had lots of room. Dropped off the van with Lucky who was super chill and informative. Highly recommend. We had the ford transit but i wish i splurged and got the sprinter - those look awesome
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November 2020 by Maury Scarborough
Extremely helpful staff and great rates
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August 2020 by Princess Berdiago
Very unprofessional and rude. They hung up on me twice as I tried to make a reservation.
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August 2020 by Cooking with Princess
Very unprofessional and rude. They hung up on me twice as I tried to make a reservation.
