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August 2024 by Jane Werner
As always, I appreciate your continued fine attention. Your
care is exemplary and feel fortunate to be in your care.
Coco and Jane werner
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June 2024 by Jo S.
Balboa Pet Hospital is great. They were able to schedule my dog the same day after she had an injury to her tongue. They gave her a thorough exam and medications to help her pain. This vet is very reasonably priced for SF! Will be bringing her back here.
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May 2024 by Kurt K
Great experience. Dr Kennedy is very thorough and honest. This was my first visit, and I was impressed. Will be back.
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March 2024 by Jess Holcomb
I cannot express enough gratitude for the incredible care and attention my cat Trudy received at Balboa Pet Hospital. Recently, I brought her in with concerns about a potential UTI, and the entire experience was nothing short of exceptional.
From the moment we walked in, the staff greeted us warmly, and what really amazed me was that they remembered us from our previous visits. As a pet owner, it's incredibly reassuring to know that your pet's healthcare providers genuinely care about them and their well-being.
Trudy is quite shy and often gets anxious in new environments, but the team at Balboa Pet Hospital handled her with such patience and gentleness. They made sure she felt comfortable and secure throughout the entire examination process.
What truly stood out was their commitment to promptly addressing my concerns. They understood how worried I was about Trudy and made it a priority to get answers as soon as possible. The thoroughness of their examination and their willingness to go the extra mile to ensure Trudy's health and comfort truly touched my heart.
Thankfully, Trudy didn't have a UTI, but regardless, I left Balboa Pet Hospital with complete peace of mind knowing that my fur baby had received the best possible care. I cannot recommend them highly enough to fellow pet owners. Thank you, Balboa Pet Hospital, for your professionalism, compassion, and dedication to the well-being of our beloved pets.
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March 2024 by Jessica H.
I cannot express enough gratitude for the incredible care and attention my cat Trudy received at Balboa Pet Hospital. Recently, I brought her in with concerns about a potential UTI, and the entire experience was nothing short of exceptional. From the moment we walked in, the staff greeted us warmly, and what really amazed me was that they remembered us from our previous visits. As a pet owner, it's incredibly reassuring to know that your pet's healthcare providers genuinely care about them and their well-being. Trudy is quite shy and often gets anxious in new environments, but the team at Balboa Pet Hospital handled her with such patience and gentleness. They made sure she felt comfortable and secure throughout the entire examination process. What truly stood out was their commitment to promptly addressing my concerns. They understood how worried I was about Trudy and made it a priority to get answers as soon as possible. The thoroughness of their examination and their willingness to go the extra mile to ensure Trudy's health and comfort truly touched my heart. Thankfully, Trudy didn't have a UTI, but regardless, I left Balboa Pet Hospital with complete peace of mind knowing that my fur baby had received the best possible care. I cannot recommend them highly enough to fellow pet owners. Thank you, Balboa Pet Hospital, for your professionalism, compassion, and dedication to the well-being of our beloved pets.
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February 2024 by Autumn Smith
Website says that they handle emergencies but when I went in person today after my dog sliced his paw open during our walk, they would not see me because I was not a patient. They also did not answer the phone when I called so when I arrived they suggested I go to an emergency vet instead.
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January 2024 by Katelyn C.
We took our senior dog in for his annual checkup and a teeth cleaning. We couldn't be happier with the care and dedication the entire staff showed to us and our boy. We feel so lucky to have such a high quality and caring veterinary office in our neighborhood. Our appointments have been on time and not too long and not too short. Our questions are always answered in full and we have never felt rushed. It is clear that the entire staff want what's best for your furry family member.
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January 2024 by Dan K
I have been taking both of my cats here for many years. They are very friendly and responsive and recommend them to anyone with a pet!
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December 2023 by Pamela Reed
How would I describe Balboa pet hospital? Probably the best place in San Francisco to take you pet to .. it’s like all creatures great and small . Professional , caring service .. highly recommend! ❤️
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October 2023 by The Ministry of Tarot
I walked in last week. I wanted to get a vet for my cat. However, I first had questions about filling a prescription. They said that they only fill prescriptions for current patient animals... Which is fine. But when I asked where I could fill it online to see if they would tell me...they pretended they didn't know. Needless to say, I won't be taking my pet here.
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October 2023 by PsychePedia
I walked in last week. I wanted to get a vet for my cat. However, I first had questions about filling a prescription. They said that they only fill prescriptions for current patient animals... Which is fine. But when I asked where I could fill it online to see if they would tell me...they pretended they didn't know. Needless to say, I won't be taking my pet here.
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October 2023 by Anja Holtz
I had been bringing my cat here for care and initially appreciated their care until I brought my dog here. Long story short, I felt like my emotions were taken advantage of to obligate us to receive more and more expensive care that was arguably unnecessary. I’ll lay out the details below because I would have appreciated them before I brought my dog here.I inherited a senior golden retriever from my father in law after he unexpectedly passed away and decided to bring him here. After our first appointment they let us go with a green light only to run out after I left the clinic to tell me they found a mass and we needed to come back inside immediately to discuss a game plan. The way it was handled scared me so much and I felt obligated to go along with the discussed plan regardless of the cost. I wasn’t against the follow up plan, he was a 13 year old golden retriever after all and I did want to make sure there wasn’t cancer rampant in his torso. It was only after his ultrasound that I learned the initial mass was the size of a sesame seed and was not causing any discomfort. However at the time he had a large mass on his foot that they assured me wasn’t causing him discomfort. After the ultrasound they found a tiny mass in his bladder but told me it was so small that while they wanted to do surgery, they probably wouldn’t even be able to see it. At this point I felt like my emotions were being played with so I went to Ocean Ave Vet Hospital for a second opinion. They were of the opinion that the mass on his paw was causing him pain, and after a removal it was clear that it had been, but that the other masses were not of immediate concern. I switched care to Ocean Ave and have been very happy with them. Additionally, when I asked Ocean Ave to fill a prescription (adequan) for pain management for my dog, they said they do not prescribe that specific drug as there is minimal peer reviewed evidence to support it. They provided me with PubMed articles and an alternative, proven effective, drug that was much cheaper too. Overall it felt like I was being taken advantage of at Balboa and felt that the communication was generally much more open & judgement-free at Ocean Ave.
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September 2023 by Chloe Deamer
I highly recommend Balboa Pet Hospital! They were able to assess what was wrong with my dog and provide a path for his recovery on the first visit. For the last 13 years of my dog's life we went to a different vet and they weren't able to help him with his current ailments. Thank you Balboa Pet Hospital!
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August 2023 by mary amen
This is an excellent vet hospital with fantastic service from the moment you walk in the door. There is a stray cat in my neighborhood that someone abandoned. He shows up hit or miss, so impossible to make an advanced appointment. He had dropped a severe amount of weight and I felt so sad for him. I had previously explained the situation to Kate, the receptionist. When the cat finally showed up, the hospital was fantastic and squeezed me in and helped this wonderful cat. The entire staff, from reception triage to veterinarians, brings their A game. Highly knowledgeable Dr’s and staff with wonderful follow through. The hospital was incredibly busy but took the time to slow down, focus, treat this cat and answer all my questions. The following day, the veterinarian call to go over all detailsof lab work and scans. I thought the coats were reasonable, especially given the immediate service. I have had pets my entire life. This is the best veterinary clinic I’ve ever experienced.
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August 2023 by Annick Tumolo
We brought our puppy for his first visit and it exceeded all expectation. They were all wonderful and Dr. M took the time to answer our questions. They already surpassed the experience with a previous vet office.