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February 2024 by Danny Thompson
Predatory tow yard, that the owners seem to think it's okay to steal people hard earned vehicles, on top of stealing our tax dollars for their welfare. The owners of this company have been arrested for collecting welfare while making $2M a year. Jose Badillo bought a Lamborghini with his EBT card... Hahahahaha enjoy prison
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January 2024 by ASHABA FLEX
Mitooma
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November 2023 by Kayo Nomura
Took the license plate off on the way to the body shop. Will not cooperate finding where it went nor check on computer because they are‘busy’Service: Car towing
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September 2023 by Patric Nielsen
I had a flat tire and Auto towing is very fast in taking action to help! They were there when my insurance company couldn’t find any provider who could help me.Service: Tire change
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August 2023 by Kelly S.
These people are beyond... I think you know what I'm going to say, otherwise yelp would flag this review. They say they'll be out and follow up, but never do, and then when you try to follow up with them, they send you to voicemail. Please do not waste your precious time or money on this terribly owned and mismanaged company. Literally, go or call anywhere else in the world, and you would find better service.
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August 2023 by Alise Reid
Got quoted here for half the price as other companies to tow my car from SF to Oakland. The driver was very nice and helped me out by recommending a new body shop when Kia Oakland would not take my car (even though I had an appointment).
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August 2023 by Dominguez J.
Worst customer service ever. EXTREMELY UNPROFESSIONAL. A child could do a better job at not losing his temper when being talked to. The area is super sketchy it's like walking thru a dirty toilet in a meth house. SFPD said they had to give us the personal belongings and they are choosing to ILLEGALLY hold said belongings for a ridiculous ransom.
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July 2023 by Kay M.
Car pirates. Just scamming people pulling illegal tows, not following SFPD fee structure, refuse to give you required paperwork, etc etc etc. Avoid at all costs.
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June 2023 by Abraham G.
Too expensive. They have charged me $290 for less than 7 miles. They are dishonest. I suggest to avoid this business if possible.
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June 2023 by Abe L.
Juan was great and efficient. Thank you so much for the help. He deserves a hefty raise. Great service
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June 2023 by Patricia M.
Daniel help me towing my Motorcycle in the right way! After 2 companies cancel on me I would use this company if I need them again.
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May 2023 by Lawrence Scancarelli
Daniel was great, very timely, efficient and knowledgeable , and offered additional assistance, support about the problem, ie, that my car had been broken into, with attempted theft and vandalism and how to get it fixed.Service: Car towing
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May 2023 by Nick Angelos
Daniel did a fantastic job. Super nice and understanding of my situation. He was very professional and fast. He treated my car carefully as not to damage anything. Good man. I'd definitely use Daniel again. He is a hard worker. Must tip this man
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May 2023 by non0 ?
Honestly this is the worst auto service I’ve had to deal with. After telling me they will be here in 1 hour, no one showed up. The numbers to call ceased to answer. I waited 2 more hours… and nothing. Finally got on the phone with them, and got insulted by the lady on the phone. Truly the worst I could have imagined. Try to avoid that at all cost, any other towing company would have done better
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December 2022 by Martin R.
My car was stuck in mud early in the morning. While I give Auto Towing credit for responding to the call fast, I feel like the company is a scam. The tow driver charged me 700$ for using a winch to pull my truck out of mud onto the street (15-20ft). I did not need any towing, just getting the car out of the mud. Average costs for winch services are 50$-250$ (Google). The driver was trying to scare me into buying his services, mentioning warnings such as there is no other tow drivers available anywhere in the city for at least 6 hours, telling me my car was unusable and needs to be towed (i declined, it drove fine right after), and that my truck has received damage from the mud. I got my truck inspected today, no damage. I had no choice but to pay the 700$ to get home. I have contacted the company attempting to see a detailed report of why I was charged 700$ / some cash compensation and have not received a response yet. After looking at other reviews, it seems like my issue will not be resolved and that my suspicions of a scam were correct. Regardless, I will update my review if the company attempts to resolve this issue.
