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July 2023 by Meagan Wey
I tend to find that all property management companies are "meh" until something goes wrong -- and that's when you distinguish the good from the bad. I recently had an issue, and Kelly helped me out with it SEAMLESSLY. A shared space issue in the building had cost me $700 to handle, but the maintenance company and HOA were all deflecting responsibility. I raised the issue to Advent, and Kelly coordinated with the owner to get me reimbursed. She dealt with the HOA and owner without me lifting a finger, and kept me informed with every update she had. It was handled in about a week. Very impressed and very thankful for the diligent work!
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November 2021 by Phoebe B.
This rental company is generally fine if you never have any maintenance issues, but if you do, their response time and communication is really, really, truly disappointing. I've had several issues with my apartment that have been fairly urgent (though not urgent enough to call emergency maintenance) and in each case, they've taken days to even respond. In two cases, their technician said he would come by and didn't. At this point, I'm going to just call the emergency line every time. What's more, their 'fixes' are often not fixes at all, especially when plumbing-related. For the amount I'm paying them each month and for the rare occasion when I actually need their help, I expect better. I would not recommend renting from these folks at this moment in time. They need to improve their response time and quality of work when it comes to maintenance issues.
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February 2021 by Grace P.
I highly recommend Advent Properties when looking for a rental property. We had an emergency at our rental property due to water damage. Tyler was my agent from Advent Properties choose to help us with showing the rental property and proceed with all the paperwork's application. My agent was great! extremely knowledgeable to expedite our application and No other site or resource offered that type of attention and service, not just doing his job but sincerity and willing to help us since we're in temporary home. Thanks to Advent Properties especially to my agent Tyler for making the process of my application so much easier!
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August 2020 by Jayda R.
My husband and I just recently worked with Advent Properties to move into our beautiful new townhouse in Livermore. After months of searching for the perfect place with enough space to start our growing family, we found a property that we thought was simply too good to be true! Working with Trimaine was an absolute breeze. He had answers to all of our questions, accommodated a safe tour experience for us (with a little one on the way we wanted to make sure we were extra careful due to the pandemic), and was excellent at handling all communication and negotiation between ourselves and the owner. He was definitely our biggest cheerleader throughout the entire process and we cannot thank him enough for getting us into the space of our dreams! We truly couldn't be happier with our experience and highly recommend working with Advent Properties to anyone who is looking to find their next place.
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July 2019 by Tran Huynh
Jackie was extremely helpful in finding an apartment for my boyfriend and I. Of all the places I messaged about, she was the only one to call me instead of just message back. Some places didn’t even bother responding so I definitely appreciated it. She set up a time to view the apartment and answered all the questions I had. She was very friendly and I’ve lived in my apartment almost a month now and everything has been great. One minor mishap in the move in inspection where one blind wasn’t working but Jackie placed a work order for me and someone was able to replace it with no issue. I didn’t even notice so luckily Jackie did. I feel like she was personally invested in helping me through as it is my first apartment and she cordinated with me through text/phone every step of the way. Thank you Jackie & Advent!
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July 2019 by Amanda Price
Jackie A. Was our property manager for the year that we resided in Hercules. She was always prompt in her responses to any needs or concerns we had. She was fast, responsive, and friendly and went above and beyond to help us even after we had moved. Thank you Advent and most of all, Jackie, for your professionalism.
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July 2019 by Sarah Schwemberger
Jackie was lovely! She was extremely helpful, supportive and professional. Our experience with Advent so far has been great.
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July 2018 by Kate Liebes
I want to personally thank Jackie for her friendly and knowledgeable service. She was prompt, available, and made me feel like she was truly invested in helping me find my dream home. With a staff like this, who truly values their clients, I would highly recommend this company to anyone in the market for their new home! Thank you Jackie!!
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July 2018 by Alexander Spotnitz
Michael and the Advent team are great property managers and knowledgeable of San Francisco rental laws
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July 2018 by Brandon Saiki
Michael and the Advent team were very helpful with moving in. Highly recommended!
