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March 2024 by Silver Ramirez
Upon coming to this store i was not let inside by an employee (a short older woman didnt get her name) because it is supposedly an online store where you have to order something online beforehand and come to pick it up i do not know if this is true or not i tried to download the ace hardware app to order what i needed on the spot which was a gallon of black primer paint after i told the woman what i needed she started to ask me for an id to prove that i was 18 i turned 18 last year but didnt think to bring an id with me to the hardware store? I felt profiled and judged by this employee and by this store if you would like to shop with helpful employees that respect your privacy i suggest you head to one of the many richmond district ace hardwares as they are much better then this.
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March 2024 by Cory Anderson
Employees are super helpful in finding the right pieces you need!
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January 2024 by Thank You
Super helpful staff even with my difficult orders!
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January 2024 by I. I.
Maybe take one minute to update your actual business hours so that people don’t waste their time coming here and finding out that you’re closed.
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October 2023 by Dante Tomato
best customer service ever
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August 2023 by Steven Christian
Great size for the location! Small for a hardware store.
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August 2023 by Moises Perez
Ist nice place have almost everything I want
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July 2023 by Jaeheon Yi
Super friendly, had the bolts I was looking for, speedy in-n-out. Great! Just check their hours before going.
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July 2023 by John Larson
Convenient, surprisingly large inventory for a small store. Very friendly and helpful staff.
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May 2023 by Robert Liddicoat
Helpful staff, and they advised me where to find what I needed.Great
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April 2023 by B Davis
Supwr cool and helpful people. Not open on sundays... not a surprise as it is the financial district... on a sunday
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March 2023 by Steve M.
Walking through the Financial District these days is a pretty lonely experience. Fortunately there's an island of friendly helpful people and they work at Financial District Hardware. I suppose as much for security reasons as anything, staff are standing at the door to open it, greet you, and direct you to the exact isle where sought after items can be found. Of course if they don't have your item, they'll tell you that too so you don't 'waste anytime, but that's rarely been the case. The store is convenient to my home and all 14 people working in the Financial District, and I'm able to get in and out quickly, making my shopping experience a breeze. The only negative I can think of is that the prices are a bit more expensive than the box stores but the helpful service and convenience more than make up for the prices. Oh, and if you are thinking of driving there - don't.Overall, Financial District Hardware offers exceptional customer service and a great selection of products. While it may be a bit more expensive, the convenience and fantastic service more than make up for the prices. I would highly recommend this store to anyone in the area.
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March 2023 by Jonathan L.
Friendly service, helpful and direct with the information you need. Got some falcon keys and a mail key copied while I got some batteries. They were quick in responding to my email a couple days prior. Brought my stroller in and they had someone help open the door when entering and exiting.The falcon keys that I got copied actually didn't work.
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October 2022 by Jimmy C.
Best hardware store in the Financial District! You can barely find another hardware store here unless you find one in another district. My supervisor and some of my colleagues went to the favorite hardware store to buy products like plinks and batteries to make our workplace run smoothly. Maria and the remaining staff have given us a warm welcome with a smile. Not as big as ACE Hardware, I could still buy what's good for my bedroom, and that's the LED light bulbs. Last night, my family and I witnessed a blackout in our neighborhood, and it's never the first time. We each have our own flashlights that came in handy in case the blackout happens again. The light bulbs that my parents once have won't last that long. So, I thought I would buy the ones that last say 22 or more years. For eye comfort, I chose the long, scrawny bulb that would last up to 13 years. The amber light was good for when I study during night time. Hopefully, Philips won't let me down. I might come to Hardware Financial District only to purchase products based on my dad's home repairs. But flashlights and batteries are what we need in case the blackout happens. Don't forget to save energy during daylight.
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October 2022 by Joel Pelletier sr.
Nice people are very informative and nice supply!Good customer service ?
