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February 2024 by Eldred Lee
Avoid this location at all costs. Confidently told us that they can help us with a certain title transfer (details omitted in review) but when we walked in, they said we need to go to the DMV.This significantly impacted our relocation timeline/efforts.Employees here are wicked rude as well and won’t take accountability for something they’ve done wrong for customer. Zero sense of customer service. They need to be re-educated.
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February 2024 by Andrei B.
Had a fantastic experience today at the Potrero center branch! Jordan and Marc saved me big time. I'm in a bit of a pinch because my car is in flood zone in Sonoma county but the tags expired end of Jan. The car doesn't start at the moment and I tried to get a tow to get it out of there however AAA won't tow with expired tags. Good to know. Anyway, without getting into details they were able to get me into a situation where I would be able to get my car out of there safely. I'm still going to try and get it started and driveable myself but at least now I'm no longer panicking and have a backup plan. Thanks Marc and Jordan! You are the best!
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January 2024 by Stefan Martinez
They messed up my brothers international driver’s license and omitted his motorcycle endorsement. Consequently we had to pay a $300 bribe in Vietnam to avoid having his bike impounded. Good job guys ?
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January 2024 by Mario Chuquillanqui
Regular staff, in my case even though I have been affiliated for 3 years at 73 years old, with a good record, they do not worry about giving offers to the elderly.
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January 2024 by Nikolas Lemos
Excellent location and the full gamut of services offered. But what is best here is the staff. We are talking stellar attitude and remarkable problem-solving thinking. Five stars all around.
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December 2023 by Ana Edmondson
Friendly staff, professional, prompt to take care my needs. Am so glad to have them in my neighborhood.
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September 2023 by Mishi Nova
Always a quick and easy experience getting a international drivers permit as a member.
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September 2023 by Sherwin Lee
Saturday visit to renew dmv reg took 10 mins. Pretty quick
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September 2023 by Joe Houston
The service here is always great! I always process my car registration here. ALWAYS faster than waiting in long lines at the DMV
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August 2023 by Liz B.
AAA DMV services for members is great! No long crowded lines, waiting forever! It is worth the membership fee to avoid the DMV hassles. The services for vehicle registration, handicap placard etc are a real time saver. Efficient, friendly and fast. It is conveniently located, free parking,
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August 2023 by Babu Lal
They are racist against anyone who isn't Latin or Hispanic. We went to make a payment for my tags, and the agent made the payment on my insurance instead. Even tho he stated that it was my tags that I was paying for. If you can't read you should not be at the job. If you are Latin or of Hispanic looking, you will get great help.
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July 2023 by Nilla R.
Be Aware! AAA TOWING does NOT tow on driveways any more due to liability! So Why do I have AAA? I have a drive way that they have towed on before but this a new policy!
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July 2023 by James Claffey
Terrible service was told they didn’t have the forms I needed despite the fact I had called 20 min earlier. Acted like I was a bother to tell me were I could go for what I needed. This AAA branch certainly puts the “A” in LAAAzy.
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July 2023 by Hanyue Jiang
Chase is awesome manager help me out today. I got my international drivers license under five minutes. Friendly service really recommend
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June 2023 by Timothy J.
Adjuster Natasha Fornaris, Oklahoma area code tele number is unprofessional. I left a voicemail and emailed her, ghosted me. Why do I need to chase after an adjuster??? i was able to reach other adjusters in the past. I put in a claim in timely one day after the accident and was supposed to receive a response in one week. Even though the client did not keep up with her payment's it's not an excuse to ignore the claimant. Now I went to my agent and she will contact her. Maybe she might have better luck then me.
