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February 2024 by Saulius Baublys
Caleb provided the best fitting experience I’ve ever had. He filmed me run and analyzed my gait. He then had me try 6 different shoes, running around the block in each pair. Surely enough his first pick was the best one, so he got it right from the start.I’ve had $1000 ski boot fittings that were not as intricate as this fitting. Everything was explained to the detail.Would recommend this place to everyone.
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February 2024 by Kaylee George
Amazing running store!! All the employees (shoutout Teddy and Marshall) were very kind and super helpful -- brought me many shoes and were super great about listening to my feedback. Very excited about the shoes I ended up getting. They gave me a lot of tips and advice for my marathon training as well :) thank you so much for the best customer service experience!
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February 2024 by Christa Williams-Collett
I had a really great experience. The selection could be wider but I can appreciate that this is a small local shoe store. I popped in to buy running shoes to get back into cardio with no expectation that I would be there longer than 10 or 15 minutes max. I ended up being there 45+ minutes after going through the entire foot analysis and try-on process. Salesperson Kyle did an incredible job. I left with the best feeling running shoes and more. I had gone to another sporting goods store a few days before, and the experience was wildly different. I was pleasantly surprised with the high degree of personalized service at "A Runner's Mind," and I feel very comfortable going back.
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February 2024 by B K.
Wanna run? Drop in and get fitted from the foot savant Kyle! Super knowledgeable and tons of background in the industry. So very adept at finding the slipper for Cinderella. but over and above all that... Just a really genuine experience. These folks truly care about getting you out. Running/living your best life. What could be better than that? Lifetime customer
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January 2024 by Alessandro T
Great experience, everyone at this shop is endlessly patient and knowledgeable, a pleasure to shop here. Thanks JT!
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January 2024 by Wendy Lee
Had a great time at A Runner’s Mind! Eileen was so helpful and offered several options based on an analysis of my run. Very happy with the shoes that I left with. Thanks so much.
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January 2024 by Jackie NeJaime
JT was fantastic. They know their shoes and how to assist in finding the perfect pair,
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January 2024 by Brasukra G Sudjana
OK, there are quite a lot of choices. The location is a bit far from the busy center.
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January 2024 by David D.
I highly recommend. I can't believe I hadn't gotten fitted sooner. Who knew what a difference the appropriate shoes could make. JT was very knowledgeable, patient and helpful. I wish there were a few more JT's running around.
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December 2023 by Helen H.
A great running store with attentive sales associates who helped me find a great pair of running shoes. PROCESS: The associate I was working with asked me questions about my current pair of shoes, had me step on a foot analysis machine, and then had me jog down the sidewalk while he recorded me. FEELING: I felt like the whole process was very thorough and he was very patient with me as I asked him all my questions. I also got to try on lots of different brands to compare. I never felt pressured to buy anything even after being there for 30 minutes. IMPROVEMENT: The only thing I didn't love, but that I understand, is that you likely won't be walking out of there with a brand new pair of shoes. You might be getting a pair of shoes that others have also tried on, especially if you are very specific about the colors you want. They have limited size and color inventory so you either won't get exactly the color you want or you will and it won't be brand new.
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December 2023 by Adam M.
A Runner's Mind is the place to buy running shoes, no questions asked. I went in needing a new pair and, truthfully, am overwhelmed by how much the staff bent over backwards to help me. Several foot scans, recording my gait, offered me 10+ shoes to try on and run around the block in. An amazing customer experience. While it likely won't be a quick 5 minute stop in, these guys really pay attention to you and have your best interest in mind. Carlos helped me and he was seriously the best. All staff seems great too. Would highly recommend.
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November 2023 by Jin Wu
Caleb is very knowledgeable about different types of running shoes and was super helpful with selecting the right shoes! Caleb helps me with measuring different brands and size, then recommends the one that fits best to me. Definitely recommend the store!
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November 2023 by Ben Dennis
Amazing service and super knowledgeable. I learned I was buying the wrong size shoes for years!
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November 2023 by Vivey Chen
Thank you Nathan for fitting us! Trail running is way more fun now that we have the right kind of shoes. Picture attached from our most recent run. ?♀️?
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November 2023 by Tanner C.
Like many places in San Francisco, this store has fallen into the trap of prioritizing the experience over the product. If you are a runner with a shoe in mind, this is not the store for you (despite its name). If you are interested in spending 1+ hr waiting for someone to take a video of you running, perhaps you will enjoy your visit here. The employees seem nice enough and they have a solid selection, I just feel they've put one too many eggs in the "shopping experience" basket. Hopefully in the future they either hire more staff or modify their logistics so purchasing a pair of shoes in a reasonable amount of time becomes possible, I would love to support this business.
